itil

Change Coordinator – IT Service Management (ITIL Environment) Location: Riyadh, Saudi Arabia Department: IT Service Management / Change Management Reports To: Change Manager Company: One of the Global Big 5 Consulting Firms About the Role We are seeking a detail-oriented and proactive Change Coordinator to join one of the world’s Big 5 consulting...

TotalTECH Corporation in Jeddah is seeking an ITSM & ITIL‑savvy Support Analyst to manage service requests and incidents in a large-scale IT environment. You will coordinate with technical teams, ensure SLA compliance, and provide end-user support with regular updates.Bachelor’s degree and ITIL certification are required, with 1+ year of ITSM experience....

Total-TECH Co in Jeddah is seeking an IT professional to manage service requests and incidents via ITSM tools, ensuring compliance with service level agreements (SLAs).The ideal candidate will have over 1 year of experience in a large-scale IT environment, a Bachelor’s degree in a technology-related field, and ITIL certification. Responsibilities include...

A leading global consulting firm in Riyadh seeks a proactive Change Coordinator to manage change requests within a large-scale IT environment. This role involves coordinating with technical teams and reporting on change activities. Candidates should have a Bachelor's degree in IT or a related field, 3-6 years of IT Service Management experience, and...

CoorB in Jeddah, Saudi Arabia is seeking an IT Change Manager to govern the Change Management process across the organization, ensuring that IT changes are assessed, authorized, implemented, and reviewed in a controlled and risk-managed manner.You will own the full incident lifecycle per ITIL, coordinate across teams and vendors, drive MIM bridges, and...

DescriptionD-ploy is an IT and Engineering Solutions company with operations throughout the EMEA region including Switzerland, Germany, Czech Republic, Austria, UK, as well as the USA. We pride ourselves on delivering innovative and superior services and solutions to numerous industry-leading clients. By building relationships and trusted partnerships within...

D-ploy GmbH is seeking a Business Data Migration Consultant - Finance (SAP) to lead data migration initiatives within SAP Finance. This remote role offers a Brazil-based assignment under a NOEMEA contract, collaborating with financial teams and IT to ensure seamless data transfer.You will work with client teams across EMEA and the US, coordinate data...

A prominent IT service provider in Saudi Arabia is seeking an IT Support Specialist to manage service requests and incidents using ITSM tools. Responsibilities include coordinating with technical teams, ensuring SLA compliance, and providing end-user support. Ideal candidates should have over 1 year of experience in IT, a Bachelor’s degree in technology or...

CoorB in Jeddah, Saudi Arabia, seeks a Problem Manager to own IT Service Management processes and drive continual improvement. You will lead RCA investigations, manage the Known Error Database, and align with ITIL best practices to reduce incidents and improve service reliability.The role requires strong analytical skills, ITIL certification, and hands-on...

The Cigna Group is seeking a Senior Analyst for Service Management in Riyadh, Saudi Arabia. You will lead ITSM processes including incident, change, and service requests, while ensuring ITIL-aligned governance and high service quality.Collaborate with infrastructure, applications, and business teams to deliver reliable services, manage major incidents, and...

Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success, we have evolved to become one of the top trusted providers in Singapore and service a client base across...

About Welvaart At Welvaart, we create technology solutions that put people at the center. Our close leadership style and flexible culture of growth empower our teams and elevate the quality of our delivery. We combine rigor, innovation, and empathy to drive projects that transform businesses and build lasting relationships of trust. We complement this...

Welvaart is seeking an experienced ITIL-based governance leader to establish structured incident, problem, and change management. The role emphasizes war-room coordination, RCA for recurring issues, and maintaining the Known Error Database to improve operational efficiency.You will drive KPI development, ensure SLA/OLA compliance, and coach teams on ITIL...

IT Governance and Service Management is responsible for driving IT assessments creating strategic recommendations and developing IT policies processes and procedures. This role leads IT governance ITSM and IT quality management training initiatives while also designing IT service catalogs and organizational structures. The specialist manages ITIL and ISO/IEC...

Requirements: 6 Years Experience in IT governance audit or compliance rolesStrong knowledge of financial regulatory requirementsCertifications in COBIT ITIL or TOGAF preferred Responsibilities: Design and implement governance frameworks based on COBIT ITIL and TOGAFSupport IT risk management policy development and audit readinessCollaborate with architecture...

The ITSM Consultant is responsible for advising designing and implementing IT Service Management processes and solutions in alignment with ITIL best practices. This role focuses on process improvement service delivery optimization and ensuring IT services support business objectives. The consultant will work closely with clients stakeholders and IT teams to...

" The Job Description" Manage service requests and incidents through the ITSM tool, ensuring SLA compliance. Coordinate with technical teams to ensure timely incident resolution. Maintain accurate ticket documentation, updates, and closure. Provide end-user support, regular updates, and guidance. Provide urgent support for router configuration and critical...

Job DescriptionManage service requests and incidents via ITSM tools ensuring SLA compliance.Coordinate with technical teams to resolve issues within agreed timelines.Document, track and close tickets with clear and accurate details.Communicate with end users, providing updates and support.Provide on‑demand support for router configurations and critical...

Job Description:Project Description:We are looking for a skilled and proactive Incident & Problem Management Specialist to lead and coordinate the response to critical IT incidents and to drive root cause analysis and resolution of recurring problems. This role ensures minimal disruption to business operations by managing the end-to-end lifecycle of...

As a partner to businesses and governments, Crane Authentication offers expertise and cutting-edge innovations that protect and enhance products, secure identities, safeguard revenues and enforce compliance. Customers from different business sectors and levels of government trust our team of 1,250 people for their expertise in R&D, security design,...