Administrator - JHB - Eastern Suburbs

1 month ago

Johannesburg, Saudi Arabia Marvel Placement Consultant Full time

Minimum Requirements:

  • Matric.
  • Beneficial: Relevant tertiary qualification.
  • 2 years’ experience as an Administrator, Office Assistant, or similar role, preferably in the plumbing industry.
  • Proficiency in Microsoft Office Suite.
  • Excellent organisational and time management skills.
  • Beneficial: Familiarity with plumbing terminology and procedures is advantageous.

Roles and Responsibilities:

Basic Administration:

  • Perform general office duties, including answering phones, responding to emails, and managing correspondence.
  • Maintain and update filing systems, both electronic and physical.
  • Order and maintain office supplies as needed.

Invoicing:

  • Generate and issue invoices to clients accurately and in a timely manner.
  • Record payments received and follow up on outstanding invoices.

Job Coordination:

  • Assist in the scheduling and coordination of plumbing jobs.
  • Communicate job details, including timeframes and requirements, to plumbing technicians.
  • Ensure proper documentation and permits are obtained for each job.

Client Correspondence:

  • Act as the primary point of contact for clients, addressing inquiries and concerns professionally and promptly.
  • Provide updates to clients regarding the status of their projects.
  • Coordinate with clients to schedule appointments and service calls.

Data Entry and Record-Keeping:

  • Input job details, client information, and service records into the company's database accurately.
  • Maintain comprehensive and organised records of all transactions and interactions.

Assist in Administrative Support:

  • Support management and other staff with administrative tasks as required.
  • Prepare reports, presentations, and other documents as needed.
  • Collaborate with team members to ensure efficient office operations.

Compliance and Regulation:

  • Stay informed about industry regulations and compliance requirements.
  • Ensure that all administrative processes adhere to legal and regulatory standards.

Continuous Improvement:

  • Identify opportunities to streamline administrative processes and improve efficiency.
  • Provide feedback and suggestions for enhancing office procedures.

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