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Senior SAP MM Support Specialist
3 days ago
GENERAL ACCOUNTABILITY:
- Project tracking and reporting on deviations.
- Project risk and issues management.
- Logistics and planning coordination.
- Provide second and third level support in SAP S/4 MM area Procurement, Inventory Management and Radio frequency Processes.
- Determine business requirements e.g., functional, and technical, information needs, business processes through informationgathering sessions.
- Analyse information gathered, document business requirements and map to SAP business processes.
- Functionality testing: knowledge of, and ability to use, testing methodologies, processes, and tools, including unit, integration, system, regression, and dry run testing.
- Coordinate execution of project tasks in your functional area.
- Provide support for business applications or infrastructure to maintain productivity level.
- Involved in ongoing SAP global rollout.
- Collaborate with business decision makers and end users.
- Implement and maintain SAP MM systems using best practices.
- Configure MM solutions in support of business process requirements.
- Identify gaps and issues and assist with solution implementations.
- Provide Level 3 support to site Super Users and End Users as required.
- Perform system changes and configuration.
- Ensure MM documentation is kept up to date.
- Maintain SAP copper documentation and templates and provide to template owners.
- Provide ad hoc informal training and upskilling to SMEs on relevant awareness requirements.
- Collate incident management details.
- Analyse and implement process improvements as required.
- SAP System monitoring related to business processes.
- Execute on SAP MM bug fixes implementation.
- Collaborate and engage with global Business Process Owners.
- Execute and implement system upgrades.
- Provide support to Master Data Governance MDG.
- Weekly calls with site SMEs and Global BPOs.
QUALIFICATION & SKILL REQUIREMENTS:
- Matric – National Senior Certificate
- Relevant Degree or Diploma
- Post graduate degree advantageous
- SAP Certified
Work Experience:
- 8 years of MM experience plus at least 3 full cycle implementations and 1 S/4 HANA full cycle implementation.
- Strong functional/ technical knowledge across the Supply Chain value chain
- Experience with Coupa would be advantageous.
- Project Management skills.
- Strong problem solving and decisionmaking skills.
- Good organization and coordination skills required.
- Ability to absorb and work under pressure.
- High energy individuals with a positive outlook on change.
- Strong oral and written communication skills and the ability to work effectively with multiple stakeholders across the organisation at all levels.
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