Senior SAP PM Support Specialist

3 days ago

Johannesburg, Saudi Arabia Glencore Full time

GENERAL ACCOUNTABILITY:

  • Provide input to establish Project efforts.
  • Project feedback on progress, issues, and risks.
  • Design, implement and maintain the SAP PM Module using best practices.
  • Act as the subject matter expert for SAP PM concepts and functionality.
  • Provide Level 3 support in the SAP S/4 PM space to global PM BPO, site SME’s and End Users – Corrective Maintenance, Preventive Maintenance, Refurbishment and Master Data.
  • Determine business requirements e.g., Functional and Technical, information needs, business processes through informationgathering sessions.
  • Analyse information gathered, document business requirements and map to SAP PM business processes.
  • Coordinate functional testing: knowledge of, and ability to use, testing methodologies, processes, and tools, including unit, integration, regression, and dry run testing.
  • Coordinate execution of project tasks in the SAP PM space.
  • Provide support for SAP PM processes business applications or infrastructure to maintain operational productivity levels.
  • Involve in an ongoing SAP global rollout.
  • Collaborate closely with global PM BPO and End Users on SAP system queries and problem solving.
  • Be informed of recent developments in the field of SAP PM and determine relevance to the current solution, review and adopt if necessary.
  • Provide Level 3 support to global PM BPO, site SME’s and End Users as required.
  • Perform system changes and configuration.
  • Ensure all SAP PM documentation are kept up to date.
  • Provide Training to global PM BPO and SMEs on relevant upskilling requirements.
  • Collate, asses, execute, implement, and report on SAP PM Incidents Tickets details.
  • Manage SAP PM Transports between different SAP instances.
  • Analyse and implement Business Process improvements as required.
  • SAP PM process monitoring related to Business Processes.
  • Collaborate and engage with global PM BPO Business Process Owners
  • Execute, implement, and support SAP systems upgrades.
  • Provide support to Master Data Governance MDG.
  • Provide support to Prometheus.
  • Execute and implementation of Prometheus upgrades.
  • Weekly PM sessions with global PM BPO and site SMEs.
  • Provide support to system interfaces.

QUALIFICATION & SKILL REQUIREMENTS:

  • Matric – National Senior Certificate.
  • BSc / BCom Degree or Diploma equivalent.
  • SAP PM Certification.
  • S/4 Hana Experience.
  • Post graduate qualifications TBA in line with NQF levels. 

Work Experience:

  • 8 years of PM experience plus at least 3 full cycle implementations and 1 S/4 HANA full cycle implementation.
  • Understanding and working experience on Corrective Maintenance, Preventive Maintenance, Refurbishment and Master Data.
  • Understanding the function of timezones, currencies, and the impact of it on the different SAP PM Objects.
  • Confidence and ability to make recommendations for selection of appropriate SAP PM Business Processes.
  • Strong functional/technical knowledge across the Asset Management value chain.
  • Project Management skills.
  • Strong oral and written communication skills and the ability to work effectively with multiple stakeholders across the organization at all levels.
  • Ability to function across a global environment with different timezones and countries.
  • Strong problem solving and decisionmaking skills.
  • Ability to absorb and work under pressure.

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