Supervisor - Durban: South Coast

1 month ago


Durban, Saudi Arabia Tsebo Solution Full time

Main Responsibilities:

  • Take full responsibility and supervisory of this contract
  • Setting and management of service delivery standards
  • Lead, motivate, train and develop a team of staff
  • Implement and maintain operational controls in line/within budgetary requirements
  • Ensure quality of food preparation, presentation and service is up to Fedics standards by meeting all quality / star grading standards in all areas of responsibility as per grading checklist
  • Proactively manage the Q-pro & OSHACT compliance of this unit
  • Ensure that tills and cash ups are running smoothly
  • Ensure all Fedics policies and procedures are complied with
  • Daily HR and IR issues including training, development & performance management
  • Analyse and pre-empt client needs and possible complaints
  • Take responsibility for all functions by organising, preparing & co-ordinating.
  • Management of all administration, finances, debtors, budgets, etc.
  • Process Fedics paperwork and compile & understand weekly & monthly P & L
  • Relationship building with the client and customers on a daily basis essential

Skills and Competencies

  • Strong judgement and problem solving skills
  • Excellent people skills
  • Strong interpersonal and communicative skills verbal and written
  • Flexibility with regards to working hours
  • Attention to detail
  • Client service orientated
  • Business management principles
  • Fully computer literate
  • Excellent food/Chef skills and background

Qualifications

  • Relevant tertiary qualification and/or equivalent level of competence
  • Minimum of 3 years supervisory experience
  • Standalone person on site
  • Able to think on your feet
  • Previous experience within a similar corporate environment
  • Able to work shifts when required
  • Strong in kitchen and functions


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