Customer Success Specialist

**Customer Success Specialist**: - Riyadh- Work Type: Full Time- We are looking for someone passionate about building the next big thing and making a true impact in the region. **Key Responsibilities** - Providing extraordinary service aligned with the company’s culture and objectives. - Support users with onboarding and Know-Your-Client documentation. -...

Job SummaryThe Customer Success Specialist enables customers to achieve their desired outcomes by providing support. This is achieved by supporting customer team.Essential ResponsibilitiesSupport customer success managers and analyst with their customers Assist in monitoring the health of covered accounts Support the onboarding process of customers Review...

● Own the entire relationship with assigned clients, including onboarding, implementation, training, adoption, retention, and satisfaction● Establish relationships as a trusted and strategic advisor to help ensure the continued value of our products and services● Develop and maintain customer-success strategies and best practices, as well as...

**Job Information**: Company Name **MDS For Computer Systems** *** Department Name **SI - Professional Services** *** Industry **IT Services** *** Work Experience **4-5 years** *** City **Riyadh** *** State/Province **Ar Riyad** *** Country **Saudi Arabia** *** Zip/Postal Code **11564** **About us**: With more than 4500 professionals, over 50...

**We help the world run better** **Specialist Customer Success Partner**: - SAP Academy for Customer Success - Saudi Arabia** **Who you’ll become** Specialist Customer Success Partner (S-CSP) Responsibilities: Daily management of assigned cloud customer accounts. This includes account management strategies, developing and managing engagement and...

Manage a portfolio of customers serving as their primary business point of contact throughout their CX journeyUnderstand customers’ business value drivers, success criteria, and KPIs to develop Customer Success Plans (actionable blueprints by which the Customer Success Manager and customers can achieve mutual success)Prescribe the adoption and use of...

Manage a portfolio of customers serving as their primary business point of contact throughout their CX journeyUnderstand customers’ business value drivers, success criteria, and KPIs to develop Customer Success Plans (actionable blueprints by which the Customer Success Manager and customers can achieve mutual success)Prescribe the adoption and use of...

Engages in conversations with customers and demonstrates alignment between customer objectives and the current Microsoft portfolio of work in the customer account. Promotes the organizational and customer success strategy with customers. Aligns Microsoft technology and services with the customer''s goals and objectives to form a cooperative strategy....

Develop and execute a comprehensive customer success strategy, including account management and support plans, to drive customer satisfaction, retention, and expansion.Drive best practices for your department which in turn would help drive consistency and support future scale.Serve as the executive point of contact for key customer accounts, building strong...

We are looking for a detail-oriented quality assurance specialist to be in charge of all quality assurance activities. The quality assurance specialist's responsibilities include developing and implementing quality assurance policies, conducting tests and inspections, identifying production, process, or product issues, and presenting solutions. To be...

**Who we are**: Known as the Work Life Platform, Bayzat is one of the leading employee benefits SaaS platforms that is on a constant mission to **make a world class employee experience accessible to every company**. We are redefining the way work works for the better, making automated HR, Payroll, Employee Benefits and Insurance a possibility for all...

**Passionate about the latest trends in Tech?** What if you had a chance to be a part of the world’s leading Hardware, Software or SaaS solutions? Imagine team-mates who speak 50+ languages and have the most diverse professional and cultural backgrounds. Join our team as a Customer Success and Production Specialist and get the most agile digitalized...

**Position Name -** **Customer Success Manager **Location**: - Riyadh, Saudi Arabia **Experience Range -** **4 to 7 years **Work Model -** **Work from Office **Mandatory Requirement**: - Minimum of 5 years of quota-carrying sales experience at a software/technology company - Track record of qualifying and closing consultative / service-led sales,...

Develop long-term partnership with customers to ensure they remain successful by realizing the full value of their investment to ensure renewals and expansions.Act as the main point of contact for Oracle customers and acts as a point of escalation for your customer’s critical issuesWorks closely with the Account Management and Sales teams to support...

**Customer Service Specialist duties and responsibilities**: - Informing customers about products and services - Responding to customer questions - Resolving customer complaints - Suggesting solutions for common problems - Preparing documents and reports - Updating customer database - Training new customer service agents - Collaborating with the management...

Communication skills: The ability to communicate effectively with customers via phone, email, and face to face, and understand their needs and guide them effectively.Deep understanding of products/services: The ability to understand the details of the products or services a customer offers and how to use them to achieve their goals.Creative Solutions: The...

7+ years experience in B2B SaaS within Customer Success, Account Management, and/or Management Consulting.Experience overseeing 5M+ ARR book of business including direct responsibility for customer churn, product usage/utilization, renewal, health, and satisfaction.Has managed enterprise requests for proposals (RFP) for 1000+ user accounts including working...

Waiters assist restaurant patrons by noting their order, serving tables their requested meals, and preparing bills at the end of the table's meal. Waiters are also responsible for asking customers if they are satisfied with their meal and providing any assistance should the customer not be satisfied. To be successful as a waiter you must have the endurance...

**Job Title**: Customer Lifetime Success Manager (MRI) META **Job title**:Customer Lifetime Success Manager (MRI) META Driving customer success on the Customer Lifetime Value (CLV) portfolio and products, driving overall business by providing clinical and technical product (modality) expertise on MRI business. **Your role**: - Drives lifecycle business...

Act as the main point of contact for e-CENS for Mid-Market and Enterprise level customers and their team members.Help Sales team with technical/strategic conversations with prospects.Actively monitor client usage and identify opportunities to upsell additional products and services.Troubleshoot and resolve client issues and provide proactive solutions to...