Senior Customer Success Manager

Manage a portfolio of customers serving as their primary business point of contact throughout their CX journeyUnderstand customers’ business value drivers, success criteria, and KPIs to develop Customer Success Plans (actionable blueprints by which the Customer Success Manager and customers can achieve mutual success)Prescribe the adoption and use of...

● Own the entire relationship with assigned clients, including onboarding, implementation, training, adoption, retention, and satisfaction● Establish relationships as a trusted and strategic advisor to help ensure the continued value of our products and services● Develop and maintain customer-success strategies and best practices, as well as...

Develop long-term partnership with customers to ensure they remain successful by realizing the full value of their investment to ensure renewals and expansions.Act as the main point of contact for Oracle customers and acts as a point of escalation for your customer’s critical issuesWorks closely with the Account Management and Sales teams to support...

Develop long-term partnership withcustomers to ensure they remain successful by realizing the fullvalue of their investment to ensure renewals andexpansions.Act as the main point of contactfor Oracle customers and acts as a point of escalation for yourcustomer’s critical issuesWorksclosely with the Account Management and Sales teams to supportstrategic...

**Job Information**: Company Name **MDS For Computer Systems** *** Department Name **SI - Professional Services** *** Industry **IT Services** *** Work Experience **4-5 years** *** City **Riyadh** *** State/Province **Ar Riyad** *** Country **Saudi Arabia** *** Zip/Postal Code **11564** **About us**: With more than 4500 professionals, over 50...

**Position Name -** **Customer Success Manager **Location**: - Riyadh, Saudi Arabia **Experience Range -** **4 to 7 years **Work Model -** **Work from Office **Mandatory Requirement**: - Minimum of 5 years of quota-carrying sales experience at a software/technology company - Track record of qualifying and closing consultative / service-led sales,...

**Who we are**: Known as the Work Life Platform, Bayzat is one of the leading employee benefits SaaS platforms that is on a constant mission to **make a world class employee experience accessible to every company**. We are redefining the way work works for the better, making automated HR, Payroll, Employee Benefits and Insurance a possibility for all...

Develop and execute a comprehensive customer success strategy, including account management and support plans, to drive customer satisfaction, retention, and expansion.Drive best practices for your department which in turn would help drive consistency and support future scale.Serve as the executive point of contact for key customer accounts, building strong...

Job SummaryThe Customer Success Specialist enables customers to achieve their desired outcomes by providing support. This is achieved by supporting customer team.Essential Responsibilities Support customer success managers and analyst with their customers Assist in monitoring the health of covered accounts Support the onboarding process of customers Review...

Job SummaryThe Customer Success Specialist enables customers to achieve their desired outcomes by providing support. This is achieved by supporting customer team.Essential ResponsibilitiesSupport customer success managers and analyst with their customers Assist in monitoring the health of covered accounts Support the onboarding process of customers Review...

7+ years experience in B2B SaaS within Customer Success, Account Management, and/or Management Consulting.Experience overseeing 5M+ ARR book of business including direct responsibility for customer churn, product usage/utilization, renewal, health, and satisfaction.Has managed enterprise requests for proposals (RFP) for 1000+ user accounts including working...

**We help the world run better** **Specialist Customer Success Partner**: - SAP Academy for Customer Success - Saudi Arabia** **Who you’ll become** Specialist Customer Success Partner (S-CSP) Responsibilities: Daily management of assigned cloud customer accounts. This includes account management strategies, developing and managing engagement and...

Engages in conversations with customers and demonstrates alignment between customer objectives and the current Microsoft portfolio of work in the customer account. Promotes the organizational and customer success strategy with customers. Aligns Microsoft technology and services with the customer''s goals and objectives to form a cooperative strategy....

Client Onboarding: Guide clientsthrough a seamless onboarding process, with a focus onunderstanding their needs in the context of Web3technologies.Relationship Management: Developand maintain strong relationships with clients, leveraging yourexpertise in Web3 to understand their goals and provide tailoredsolutions.Product Knowledge: Possess in-depthknowledge...

**Customer Success Specialist**: - Riyadh- Work Type: Full Time- We are looking for someone passionate about building the next big thing and making a true impact in the region. **Key Responsibilities** - Providing extraordinary service aligned with the company’s culture and objectives. - Support users with onboarding and Know-Your-Client documentation. -...

Client Onboarding: Guide clients through a seamless onboarding process, with a focus on understanding their needs in the context of Web3 technologies.Relationship Management: Develop and maintain strong relationships with clients, leveraging your expertise in Web3 to understand their goals and provide tailored solutions.Product Knowledge: Possess in-depth...

**Job Title**: Customer Lifetime Success Manager (MRI) META **Job title**:Customer Lifetime Success Manager (MRI) META Driving customer success on the Customer Lifetime Value (CLV) portfolio and products, driving overall business by providing clinical and technical product (modality) expertise on MRI business. **Your role**: - Drives lifecycle business...

Engages in conversations withcustomers and demonstrates alignment between customer objectivesand the current Microsoft portfolio of work in the customeraccount. Promotes the organizational and customer success strategywith customers. Aligns Microsoft technology and services with thecustomer''s goals and objectives to form acooperative strategy....

**Introduction** A Customer Success Manager Architect (CSM) career in IBM means a career where you're helping clients fully realise the value of their existing IBM products, whilst growing their adoption of next-generation technologies from across IBM's wider portfolio. It means being a trusted strategic advisor to some of the world's most transformational...

· Act as a trusted advisor to ourcustomers, providing guidance and support to help them achievetheir business goals· Lead complexcustomer onboardings and training initiatives to ensure successfuladoption of products and services·Develop and maintain strong relationships with key stakeholderswithin customer organization· Conductregular check-ins and...