Process Engineer II

4 days ago

Johannesburg, Saudi Arabia NTT Ltd. Full time

Key Responsibilities:

  • Above average computer literacy Word, Excel, PowerPoint, Visio, and Project
  • Scoping, sizing, and planning all business aspects of a solution and the associated project effort and dependencies
  • Defining and tailoring the business/process analysis approach at project life cycle level.
  • Experience in facilitating workshops with business users up to executive level to gather requirements, generate ideas and validate designs.
  • Must have at least 5 years’ experience as a Business Analyst involved with assessing, mapping, and optimizing business processes.
  • Must have been involved in the delivery of formal projects implementing business process change that included the application of process automation and document management technologies.
  • Knowledge of and experience in applying formal business process modelling or business analysis methodologies
  • A deep understanding of the requirement for end-to-end business processes and the issues related to process performance in a traditional organization is essential.
  • Experience in applying process modelling standards such as BPMN and ECP
  • Experience in projects involving formal Change Management and an understanding of its importance in business process transformation.
  • Knowledge of the concepts of Enterprise Architecture and a Service-Oriented Architecture SOA would be an advantage.
  • Experience is using Use Cases to specify requirements Business and System
  • Knowledge of UML in order to collaborate with Systems Analysts and architects in the production of design specifications
  • Understanding of data modelling and the ability to perform basic SQL database queries would be an advantage
  • Experience within the financial services environment would be an advantage. 

Knowledge and Attributes:

  • Developing analytical skills with the ability to dissect complex business processes, identify patterns, and propose improvements.
  • Good communication skills to articulate complex process flows to business stakeholders.
  • Problem-solving mindset with the ability to identify root causes and develop effective solutions.
  • Attention to detail and accuracy in documenting process workflows and procedures.
  • Collaboration skills to work effectively with cross-functional teams and stakeholders.
  • Adaptability and openness to change, especially in dynamic and evolving environments.
  • Developing proficiency in data analysis tools and techniques.
  • Project management skills to coordinate and implement process improvement initiatives.
  • Ability to work under pressure and meet deadlines.
  • Ability to prioritize workload in a fast-paced environment.
  • Knowledge of workflow and process control software.
  • Developing ability to analyze and understand process mapping as a method of visualizing an ongoing process.
  • Knowledge on processes and up and downstream impact of process steps.
  • Knowledge of process improvement methodologies such as Lean, Six Sigma, or Business Process Reengineering.

Academic Qualifications and Certifications:

  • Bachelor’s degree or equivalent in Business or related field.
  • Project Management certification preferred.

Required Experience:

  • Know of and exposure to business process transformation, including process enabling and integrating technologies:
  • Business Process Reengineering
  • Workflow / Workflow Management / Process automation
  • Business Rules Engines Business Rules Processing
  • Enterprise Content Management
  • Enterprise Application Integration
  • Presentation technologies
  • Business Intelligence, Analytics and Reporting.
  • Minimum of 3-5 Years of Process Engineering experience. With at least 5 years as a Senior Process Engineer.

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