VIP Clients Relationship Manager KSA

2 weeks ago

Riyadh, Saudi Arabia Talent Pal Full time
Reference Code: 99205 VIP CLIENTS RELATIONSHIP MANAGER KSA Riyadh01 SA Permanent

Since 1874Piaget has been committed to bringing the spirit of Luxury to lifethanks to a constant quest for creativity an unlimited innovationand a respect for excellence. All this being possible thanks to afully integrated Manufacture mastering watchmaking and high jewelryknowhow.
Piaget excels in everything that is rareprecious and exceptional.
Always do better thannecessary: the Piaget founders motto still remains the guidingprinciple for all our colleagues across the world who every daymake Piaget grow with passion.

Job Description

VIP Clients Relationship ManagerKSA


MISSION


The VIP Clients Relationship ManagerKSA is a brand ambassador of Piaget inside and outside the Boutiqueby ensuring a toplevel service for each client. Reporting to theRetail Director KSA She/He is also directly attached High JewellerySales Managers.


She/ He is responsible to achieve sales and exceed salestargets set up in collaboration with the management.

She/He ensures a unique client experience before duringand after a sale in or outside the boutique. She/He must implementa commercial action plan to develop High Jewellery clients andsales.

She/He participates to High Jewelleryevents of Piaget in this context the High Jewellery Sales Manageris required to travel regularly and has a budget tomanage.


She/He isa High Jewellery referent all around the world with clients or inany relationship with the Maison. She is part of HJ Committee& Community.


KEY RESPONSIBILITIES



Sales Performance &Service:

  • Delivers a unique360 client experience during a sale in and outside of the boutique(incl events)
  • Anticipates and organizes HJ& Exc Creations presentations and previews
  • Perfectly manages all sales related steps from pitchingto closing.
  • Adapts to clients needs andmotivations manages upselling
  • Strives toalways surpass and exceed client expectations
  • Acts as a privileged contact on related CS topics andknows how to handle them
  • Proposes and developspecial orders regularly
  • Participates to allHJ brand events as wells as client events.
  • Manages outgoings budget and travels plan
  • Ensures a turnover above 4M within 3 years on the HJ& Exc Creations segment or enters the brand with proventrack record on a similar level

ClientsRelationship & Development:


  • Retain and DevelopExisting Clients:
    • Implement new clientdevelopment strategies initiatives and activities set by theregional and local Retail management team to do develop understandclients and enhance their experience.
    • Proactively interact with clients build relationships andengage at a personal level to facilitate further returnvisits.
    • Establishes action plans andstrategies to develop the client portfolio to treat existingclients upgrade potentials and regain lost clients

  • Recruit New Clients within and outside the Piagetboutique:
    • Develops the client portfolio bynetworking & hunting outside the boutique (includingpartnership developments)
    • Partnership withBoutique Managers to work on Clients private viewing planning tomeet monthly target
    • Implement new clientdevelopment initiatives/activities to fulfil various types ofcustomers request and interest
    • Developmultisourced clientele to ensure ongoing clientele interest andparticipation

  • Boutique Event Planning:
    • Support the Events Manager in the organizationof inBTQ and outBTQ events
    • To work with SAsbefore each appointment to prepare a range of target products topresent to clients
    • Uses the yearly activationcalendar to organize individual client journeys

Operations:

  • Finalizes sales in SAP system in collaboration with theboutique and the Retail coordination
  • Controlsdiscounts and contracts with intermediates following Branddirectives
  • Is consulted on all HJ &Exc Creations supply needs (routing model stock clientpresentations)
  • Attends and participates in allBoutique Meetings and Training Events as required ensuring goodcommunication is maintained.
  • Contributes insuggesting ideas and recommendation to the Management team in orderto achieve improvements in all aspects of the Boutique Operations/Maintenance.
  • Supports the Boutique Managementin any back of house/ administrative operations as might reasonablybe required

Ambassadorrole:

  • Represents theMaison in all possible Brand activation events
  • Provides feedback contributes in suggesting ideas andrecommendations to the Management team in order to achieveimprovements in all aspects of the High Jewellery business.
  • Active member of the HJ Committee
  • Shares skills to develop the HJ Specialists and Experts(work in pairs)

High JewelryCommunity:

  • Contribute tothe HJ Community by sharing on a daily basis:
    • Best Practices
    • ClientFeedback
    • Market/Competitioninsights
    • Relevant topics regarding HJ orHTI
  • Participating inall HJ Community activations/trainings/presentations.
  • Present and animate the HJ Community on a regular basison HJ/HTI specific topics (zoom skype presentations) with supportof HQ & Ambassadors.

SKILLS


Professional:


Exceptional sales skills and provensuccess in client relationship development.


Highly connected (clients &partners).


Stronginterpersonal skills at ease in the (U)NHWI community.


Entrepreneurial mindsetstrategic nolimit thinking.


Ability to work independently strongorganizational & analytical skills


Excellent communication skills bothwritten and verbal.


Foreign languages required (English is a must).


Wellgroomed and demonstratean attitude of professionalism conscientiousness andreliability.


Computer Knowledge in Microsoft; knowledge of SAP is aplus.


Personal:


Enthusiastic selfconfident andselfmotivated with positive attitude at all times.


Extravert emotionalintelligence.

Successfully able to handlemultiple demands and competing priorities.

Havea strong attention to detail.

Flexible embraceand manage change.

This job has beensourced from an external job board.
More jobson

  • Vip Clients Relationship Manager Ksa

    3 weeks ago

    Riyadh, Saudi Arabia Talent Pal Full time

    Reference Code: 99205**VIP CLIENTS RELATIONSHIP MANAGER KSA**: - Riyadh, 01, SA- PermanentSince 1874, Piaget has been committed to bringing the spirit of Luxury to life thanks to a constant quest for creativity, an unlimited innovation and a respect for excellence. All this being possible thanks to a fully integrated Manufacture mastering watchmaking and...

  • VIP Clients Relationship Manager KSA

    2 weeks ago

    Riyadh, Saudi Arabia Talent Pal Full time

    Reference Code: 99205 VIP CLIENTS RELATIONSHIP MANAGER KSA Riyadh 01 SA Permanent Since 1874 Piaget has been committed to bringing the spirit of Luxury to life thanks to a constant quest for creativity an unlimited innovation and a respect for excellence. All...

  • VIP Manager Crypto Casino and Sportsbook

    2 weeks ago

    Riyadh, Saudi Arabia SquarePeg Full time

    Develop and manage the VIP management function.Build and maintain strong relationships with VIP customers, acting as their primary point of contact and addressing any issues or concerns promptly and effectively.Work closely with the team to ensure player satisfaction.Create personalised VIP experiences and rewards to increase player engagement and...

  • Client Relationship Manager

    4 days ago

    Riyadh, Saudi Arabia Cognizant Full time

    **Client Partner** **Qualification**: BS Degree,MS or MBA degree preferred **Responsibility**: Manage on time and on budget delivery with planned profitability,consistently looking to improve quality and profitability2/nLead the onsite project teams and ensure they understand the client environment3/nResponsible for Backlog growth Existing projects...

  • Client Relationship Manager

    2 weeks ago

    Riyadh, Saudi Arabia Cognizant Technology Solutions Full time

    Client Partner Qualification : BS Degree,MS or MBA degree preferred Responsibility : Manage on time and on budget delivery with planned profitability,consistently looking to improve quality and profitability2/nLead the onsite project teams and ensure they understand the client environment3/nResponsible for Backlog growth Existing projects...

  • VIP Manager Crypto Casino and Sportsbook

    3 weeks ago

    Riyadh, Saudi Arabia SquarePeg Full time

    Develop and manage the VIPmanagement function.Build and maintain strongrelationships with VIP customers, acting as their primary point ofcontact and addressing any issues or concerns promptly andeffectively.Work closely with the team toensure player satisfaction.Create personalisedVIP experiences and rewards to increase player engagement andloyalty.Monitor...

  • Vip Fitness Manager

    2 weeks ago

    Riyadh, Saudi Arabia gofitjobs Full time

    **to 15k SAR total monthly earnings (including allowances and commissions)** Our partner is a leading fitness operator across the Kingdom of Saudi Arabia and has commenced the search for a male VIP Fitness Manager, based in Riyadh. VIP Fitness Managers are responsible for the fitness teams within their premium clubs and take full responsibility for the...

  • Client Relationship Manager

    2 weeks ago

    Riyadh, Saudi Arabia Talent Pal Full time

    Client Partner Qualification: BS DegreeMS or MBA degree preferred Responsibility: Manage on time and on budget delivery with planned profitabilityconsistently looking to improve quality and profitability2/nLead the onsite project teams and ensure they understand the client environment3/nResponsible for Backlog growth Existing projects...

  • Pr & Marketing Trainee - Piaget

    2 days ago

    Riyadh, Saudi Arabia Piaget Full time

    Reference Code: 94799**PR & MARKETING TRAINEE - PIAGET**: - Riyadh, 01, SA- Trainee/InternSince 1874, Piaget has been committed to bringing the spirit of Luxury to life thanks to a constant quest for creativity, an unlimited innovation and a respect for excellence. All this being possible thanks to a fully integrated Manufacture mastering watchmaking and...

  • WordPress VIP

    2 weeks ago

    Riyadh, Saudi Arabia Automattic Full time

    WordPress VIP is the world’s leading enterprise content management platform. Companies like Salesforce, CNN, Capgemini, and more use our platform to empower their content teams to produce web content both faster and smarter. With WordPress VIP, their teams can create more content, activate it across channels, prove its value, and refine their content...

  • Director Client Partner

    2 weeks ago

    Riyadh, Saudi Arabia publicis sapient dubai Full time

    Drive and lead stewardship across both existing and emerging KSA based financial services clients and help develop client prospects, acting as their PS leader and ensuring profitable year on year GrowthOwn the PS Account Plan and 360-degree relationship with each of your clients to deliver on measured sales and revenue growth, existing and new projects, and...

  • Client Relationship Management

    2 weeks ago

    Riyadh, Saudi Arabia myGwork Full time

    Serves as the project manager for the accountteam on large initiatives or complex accounts, implements actionplans, monitors progress, assures service meets or exceedsexpectations and protects the Firm from Errors &Omissions.Drafts essential comprehensiveproject documents intended for clients including: white papers,approaches, quantitative financial...

  • Client Relationship Management

    2 weeks ago

    Riyadh, Saudi Arabia myGwork Full time

    Serves as the project manager for the account team on large initiatives or complex accounts, implements action plans, monitors progress, assures service meets or exceeds expectations and protects the Firm from Errors & Omissions.Drafts essential comprehensive project documents intended for clients including: white papers, approaches, quantitative financial...

  • Client & Business Development Manager - KSA

    2 weeks ago

    Riyadh, Saudi Arabia Clyde & Co Full time

    Job Title Client & Business Development Manager - KSA Job Location Riyadh Job Type Business/Professional Services & Support Expertise Description The team The global business development leadership team sets the strategy in consultation with the global strategy board and global practice groups. The business development and Marketing (BD&M) teams...

  • Sales Manager

    6 days ago

    Riyadh, Saudi Arabia Clair Global Corporation Full time

    Responsibilities - Lead and manage sales strategy for CGI based in KSA - Develop strategy for achieving sales targets and objectives - Identify and target potential clients and establish new business relationships - Conduct market research to identify trends and stay up-to-dated with industry developments - Prepare sales forecasts and budgets, and review...

  • Client Manager

    2 weeks ago

    Riyadh, Saudi Arabia Dimension Data Full time

    Take primary responsibility for the client and act as internal client owner within assigned accountsManage and grow relationships to drive expansion and renewals across all solutions and servicesResponsible for client solution penetration and education, account monitoring and portfolio reporting, and issue resolution ownershipLead the business conversations...

  • Client Relationship Manager

    2 weeks ago

    Riyadh, Saudi Arabia Talent Pal Full time

    Client Partner Qualification: BS DegreeMS or MBAdegree preferred Responsibility: Manage on time and on budget delivery with plannedprofitabilityconsistently looking to improve quality andprofitability2/nLead the onsite project teams and ensure theyunderstand the client environment3/nResponsible for Backlog growthExisting projects Renewals/Extensions of...

  • Client Relationships

    24 hours ago

    Riyadh, Saudi Arabia Grand Community Co Full time

    Grand Community is a leading bulk influencers marketing service operating in over 6 countries and with 500+ employees in 5 offices. Established in 2019 and based in Al Asimah, Kuwait, Grand Community specializes in offering bulk influencer services within 24 hours' notice period to run campaigns ranging from 100 influencers to 35,000 and more. The company...

  • Senior Relationship Manager

    3 weeks ago

    Riyadh, Saudi Arabia البنك السعودي الفرنسي Full time

    This level works on the relationship management of strategically important and possibly more complex CMBD clients in providing specialist financial advice and support to ensure that their individual needs are met and brings desired profitability to the bank from these relationships. - To manage the relationships of large and important portfolio of clients...

  • Client Manager

    2 weeks ago

    Riyadh, Saudi Arabia Dimension Data Full time

    Take primary responsibility forthe client and act as internal client owner within assignedaccountsManage and grow relationships to driveexpansion and renewals across all solutions andservicesResponsible for client solutionpenetration and education, account monitoring and portfolioreporting, and issue resolution ownershipLeadthe business conversations at...