Field Service Engineer

4 weeks ago

Riyadh, Saudi Arabia Talent Pal Full time
JobTitle Field Service Engineer

JobDescription

Yourrole:

  • InstallPhilips Healthcare (PH) equipment according standards with respectto quality and installation time as set byPH

  • Perform plannedmaintenance and equipment modifications within the scheduled timeand to the quality standards set byPH

  • Perform correctivemaintenance supported when necessary by tier2 supporthelpdesk

  • Demonstratecommitments to meet customer needs and requirements by ensuring allgiven quality standards

  • Submit timely and accurate service data job sheets reports expenseclaims radiation film badges field problem reports and otherpaperwork as assigned

  • Beaware of customer needs and potential commercial leads (PhilipsLifecycle Solutions PLS) through customer visits and providefeedback and recommendations to the management relevant peoplewithin the organization

  • Support the District Customer Services & Operations Managerand the Customer Services Account Manager as appropriate withcontract renewals etc.

  • Usecompany property with care to ensure optimal results with minimaloperational costs

  • Keepabreast of new technologies likely to affect PH range ofproducts

  • Be a professionalrepresentative for PH with respect to customer problems ensuringpersonal acceptability by the customer in appearance and behaviorin accordance with PH policy andtargets

  • Responsible forexecuting service events (maintenance & Installation) incompliance with applicable version of Business Unit (BU) / BusinessLine (BL) service manuals and relevant PH quality standardpolicies


Youre the right fitif:

  • Universitydegree in Electrical and Electronics Engineering BiomedicalEngineering or relevantdisciplines

  • 5 years offield service experience

  • Strong knowledge in diagnosing and repairing electronic equipmenttroubleshooting and responding to customersconcerns

  • Strong customerservice and communicationskills

  • Must be able to workboth individually and in an established teamsetting

  • Advanced level ofEnglish & Arabic is amust


About Philips
We are a health technologycompany. We built our entire company around the belief that everyhuman matters and we wont stop until everybody everywhere hasaccess to the quality healthcare that we all deserve. Do the workof your life to help the lives of others.
  • Learn more about ourbusiness.
  • Discover our rich and excitinghistory.
  • Learn more about ourpurpose.

If youre interested inthis role and have many but not all of the experiences needed weencourage you to apply. You may still be the right candidate forthis or other opportunities at Philips. Learn more about ourcommitment to diversity and inclusion here.This job has been sourced from an externaljob board.
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