Credit & Collection Manager, KSA & Bahrain

3 weeks ago


Jeddah, Saudi Arabia Otis College of Art and Design Full time

Fecha de publicación:

2023-11-22

País:

Arabia Saudí

Ubicación:

Otis Elevator Company Saudi Arabia Ltd, 11th Floor, Tower B, Zahran Business Center, Prince Sultan Street, Salamah District, Jeddah, Saudi Arabia

Job Title 

Credit & Collection Manager, KSA & Bahrain

Strategic Responsibilities

The role holder shall manage a team of Regional Credit Controllers & Collectors covering KSA & Bahrain to ensure timely collection of dues.The role holder shall carry out his duties in accordance with the stipulated Credit & Collection policies and procedures.The role holder is responsible for conducting due diligence on accounts and managing the credit risk within operational limits and follow up on dues.The role holder highlights the potential credit risks to the Otis – Saudi Arabia & Bahrain management for immediate action.

Core Responsibilities

Oversee a team of regional credit controllers to ensure processes and procedures are implemented for the following:Tracked on-time reporting of invoice submission with the required documents per each customer.Tracked on-time reporting of disputes resolution with weekly tracking and coordination with interconnected departments heads.Reviewing accounts receivable records and identifying discrepancies in billing or collections activities.Assist Accounting department in analysis of month end credit notes, discounts, write-off`s, unapplied & logged payments, identifying root-cause and recommendations to avoid through monthly reporting.Ensures updated statement of account is shared with all customers on monthly basis. Ensures dunning letters are sent to customers on time and suspension & cancellation is carried out according to the Credit Policy.Monitoring trends in customer accounts to identify potential risk factors such as missed payments and report it to management on monthly basis to prevent additional services to be performed on a defaulting account.Responsible of collection targets monitoring.Responsible of monthly collectors` evaluation (Targets vs Actual)Responsible of Reviewing, conducting due-diligence and analysis for all customers & documentation (Official Documents & KYC form), in addition to creating the required reporting & archiving of documents & special approvals.Conduct visits to customers if and whenever needed to follow-up on customers payment commitments.Reviewing accounts to determine whether they should be written off as uncollectible.Bad debt provision analysis, action plan to reduce with proper classification & responsibility.Responsible for the provision Monthly & Quarterly reversal & mitigation forecast, identifying high value tickets, ensuring necessary actions have been taking to resolve any disputes to guarantee the successful collection of the accounts.

People Management

Organizes and supervises the activities of regional credit controllers & collectors in a manner that supports self-management and continuous improvement.Provides coaching, formal and informal feedback to team members in order to support their continuous development.

Minimum Qualifications

Bachelor’s degree in finance/Accounting or equivalent

Years of Experience

5-7 years of relevant experience handling a team of credit controllers & collectors for a portfolio not less than 1000 customers & 50M SAR of annual billing.

Nature of Experience

Credit & collection operation skills.Proven record of handling credit & collection team.Proven record of collection targets forecasting & collectors’ evaluation KPI`s.Proven record of portfolio management & distribution.Proven record of using collection follow-up system (Not Excel)

Language Skills

Fluent written and spoken English / Arabic is essential.

Si vives en una ciudad, lo más probable es que teproporcionaremosun ascensor o nos ocuparemos de darle mantenimiento para mantenerte en movimiento todos los días.

Otis es la empresa líder mundial en la fabricación, instalación y mantenimiento de ascensores y escaleras mecánicas. Movemos a 2 millones de personas cada día y mantenemos aproximadamente 2,2 millones de unidades en todo el mundo, la cartera de servicios más grande del sector. 

Puedes reconocer nuestros productos en algunos de los monumentos más famosos del mundo, como la Torre Eiffel, el EmpireStateBuilding, el Burj Khalifa y las Torres Gemelas Petronas Somos 69.000 personas fuertes, incluyendo ingenieros, expertos en tecnología digital, venta, y especialistas funcionales, así como también técnicos de campo y de fábrica; todos comprometidos con satisfacer las diversas necesidades de nuestros clientes y pasajeros en más de 200 países y territorios en todo el mundo. Estamos orgullosos de ser un equipo diverso y global con un legado comprobado de innovación que continúa siendo la base de una empresa de rápido movimiento y alto rendimiento. 

Cuando te unes a Otis, te conviertes en parte de una empresa innovadora ylíder mundial de la industria con un modelo de negocioresiliente. Pertenecerás a una comunidad diversa, confiable y solidaria donde tus contribuciones, y las habilidades y capacidades que ganarás trabajando junto a los mejores y más brillantes, nos mantienen conectados y a la vanguardia. 

Ofrecemos oportunidades, capacitación y recursos, incluido nuestro programa de la Universidad de Otis, que desarrolla el liderazgo y las capacidades en ventas, campo, ingeniería y grandes proyectos, y nuestro Programa Escolar para Empleados es un punto notable de orgullo, a través del cual Otis patrocina a colegas como tú, para que consigan títulos universitarios o programas de certificación.

Hoy en día, nuestro enfoque más que nunca está en las personas. Como empresa global impulsada por las personas, ponemos a las personas (pasajeros, clientes y colegas) en el centro de todo lo que hacemos. Nos guiamos por nuestros valores, a los que llamamos nuestros tres absolutos: Priorizar la seguridad, la ética y la calidad en todo lo que hacemos. Si deseas obtener más información sobre el medio ambiente, la sociedad y la gobernanza (ESG) en Otis, haz clic aquí. 

Forma parte de nuestro equipo hoy y ayúdanos aconstruir el futuro 

#Buildwhatsnext

Otis es una igualdad Oportunidad / afirmativaAction Employer. Todos los solicitantes calificados recibirán consideración para el empleo sin distinción de raza, color, religión, sexo, orientación sexual, identidad de género, origen nacional, discapacidad o estado de veterano, edad o cualquier otra clase protegida por el gobierno federal. Para solicitar una adaptación al completar una solicitud de empleo debido a una necesidad especial o a una discapacidad, contáctate con nosotros en careers@otis.com 

Política de privacidad y términos:

Haga clic en este enlace para leer la Política y los Términos



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