Senior Record Specialist

2 weeks ago

Riyadh, Ar Riyāḑ, Saudi Arabia Serco Plc Full time
Make a difference every day
We are a multinational organisation with a global team of 50,000 colleagues.

In the Middle East we operate in the Transport, Defence & Advisory sectors, delivering services in Asset Management, Customer Experience, Fire & Rescue and Air Navigation Services.

We are innovators, committed to redesigning and improving public services to fulfil our purpose to impact a better future by "Bringing National Visions to Life".

Your Opportunity

We are currently bidding for a prestigious new project in Riyadh, Saudi Arabia and we are looking for a Senior Record Specialist who will create Facilities Strategy Roadmaps and plans in support of the Ministry's transformation programme as well as management of outsourced consultants and O&M contractors on behalf of the client.


The purpose of the project under this contract is to provide consulting and management support to a Ministry in KSA with the necessary tools to manage and maintain assets and facilities, through improving activities to meet service requirements, developing business strategies that ensure reducing costs of the life cycle of assets, and improving practices to increase efficiency and effectiveness.

It includes but not limited to long-term management of assets, facilities, resources, and services to improve performance, reduce costs and manage the life cycle.

In brief, the scope is for the provision of consulting, technical, management and administrative support for facilities and asset management works.

The Ministry is in the process of developing and executing a transformation program.

This program involves transitioning from the management of operations and maintenance contracts to the management of contracts related to assets and facilities.

The Ministry' primary objective is to achieve maximum value and benefit for the life cycle of assets and facilities within their estate.

Good time management and organisational skills.

Ability to handle confidential information appropriately.

Ability to liaise in a professional manner with staff at all levels in the organisation and with external parties.

Ability to develop self and contribute to the development of others across the Team.

Excellent communication skills, both written and verbal.

The ability to manage multiple tasks efficiently and work productively in a fast-paced, team-oriented environment.

Strong analytical and strategical skills.

Key Accountabilities


Develop and implement records management policies, procedures, and best practices to ensure compliance with regulatory requirements, industry standards, and organizational objectives.


Oversee the creation, maintenance, and disposition of records across the organization, including physical and electronic records, ensuring adherence to retention schedules and disposal guidelines.


Establish and maintain a centralized records management system or electronic document management system (EDMS), including metadata standards, indexing protocols, and access controls.


Conduct audits and assessments of records management practices and systems to identify areas for improvement, mitigate risks, and ensure alignment with organizational goals.


Provide guidance and training to staff on records management principles, procedures, and system usage, improving awareness and accountability for recordkeeping responsibilities.


Collaborate with cross-functional teams, including legal, compliance, IT, and business units, to address records management requirements and support organizational initiatives.


Develop and maintain records inventories, indexes, and tracking mechanisms to facilitate retrieval, access, and disposal of records, ensuring accuracy, completeness, and integrity of records metadata.


Implement measures to ensure the security, confidentiality, and integrity of sensitive and confidential records, including encryption, access controls, and monitoring activities.


Coordinate the transfer of inactive or archival records to offsite storage facilities or archives, ensuring proper handling, tracking, and retrieval procedures are in place.


Respond to requests for information or records retrieval from internal stakeholders, external parties, or regulatory authorities, ensuring timely and accurate responses in compliance with legal and regulatory requirements and organizational guidelines.


Develop and maintain disaster recovery and business continuity plans for records management systems and repositories, ensuring the availability and integrity of records in the event of a crisis or emergency.

Specific Requirements

Minimum a Bachelor's Degree in relevant field is mandatory
Practical and previous experience in KSA.
Previous experience in Public Sectors.

10 years' experience in relevant field is a minimum requirement.


Deep understanding of records management principles, methodologies, and best practices, including record lifecycle management, classification, retention scheduling, and disposal procedures.

Exceptio

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