E-commerce Specialist

1 week ago


Jeddah, Makkah Province, Saudi Arabia Piece of fabric Full time

Experience:

-
Minimum 3 years in E-Commerce, preferably in a wholesales-related role.

Education:

-
Graduation

Salary:

-
3000 SAR per month

Key Responsibilities:

B2B Relationship Management:

  • Build and maintain strong relationships with B2B clients, understanding their needs and ensuring high levels of customer satisfaction.
  • Collaborate with the sales team to support B2B customer acquisition and retention.

Platform Management:

  • Oversee the B2B wholesale ecommerce platform, ensuring a seamless and efficient experience for business customers.
  • Implement and optimize features specific to B2B transactions, such as bulk ordering and custom pricing.

Catalog Management:

  • Coordinate with suppliers to manage a comprehensive and uptodate product catalog for B2B customers.
  • Ensure accurate product information, pricing, and availability.

Customized Solutions:

  • Work closely with B2B clients to understand their unique requirements and provide customized ecommerce solutions.
  • Implement features that facilitate easy bulk ordering, invoicing, and account management.

Order Processing and Fulfillment:

  • Streamline B2B order processing, ensuring accuracy and timely fulfillment.
  • Collaborate with logistics and operations teams to optimize order fulfillment for wholesale clients.

Data Analysis:

  • Utilize data analytics to track B2B sales performance, identify trends, and make datadriven recommendations for improvements.
  • Generate reports on B2B customer behavior and preferences.

Contract Negotiation:

  • Assist in negotiating contracts and agreements with B2B clients, ensuring favorable terms for both parties.
  • Work with legal and procurement teams to finalize contractual arrangements.

Training and Support:

  • Provide training to B2B clients on the use of the ecommerce platform and its features.
  • Offer ongoing support to address any issues or inquiries from business customers.

Compliance and Security:

  • Ensure compliance with relevant regulations governing B2B transactions.
  • Implement security measures to protect sensitive business data and transactions.

Collaboration with Sales and Marketing:

  • Collaborate with the sales and marketing teams to develop strategies for attracting and retaining B2B clients.
  • Provide input on marketing materials tailored to the B2B audience.

Required Skills/Abilities:

B2B E-Commerce Expertise:

  • Indepth knowledge of B2B ecommerce processes and best practices.
  • Familiarity with B2B wholesale market trends and dynamics.

Customer Relationship Management:

  • Excellent interpersonal and communication skills for managing relationships with B2B clients.
  • Ability to understand and address the unique needs of business customers.

Technical Proficiency:

  • Proficient in ecommerce platforms, CRM systems, and other tools relevant to B2B transactions.
  • Comfortable with technology solutions that enhance the B2B customer experience.

Analytical Thinking:

  • Strong analytical skills to interpret data and identify areas for improvement in B2B operations.
  • Ability to make strategic decisions based on data insights.

Negotiation Skills:

  • Effective negotiation skills for contract discussions and pricing agreements.
  • Ability to find mutually beneficial solutions for the company and B2B clients.

To Apply:

WhatsApp your CV to:


Note:

Please bring a copy of your CV with you.

Salary:

From ریال3,000.00 per month

Education:

  • Higher diploma (required)

Experience:

  • E-Commerce, preferably in a wholesales: 3 years (required)

Ability to Commute:

  • Jeddah (required)

Ability to Relocate:

  • Jeddah: Relocate before starting work (required)


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