![Innovative Solutions](https://media.trabajo.org/img/noimg.jpg)
Recurring Business Specialist
2 weeks ago
Company Description:
Innovative Solutions (IS) is a leading pure-player Cyber security company in the GCC established in 2003 headquartered in Riyadh with presence in Al Khobar, Jeddah, Dubai, and Abu Dhabi.
Innovative Solutions is committed to its Mission to "Bring Trust to Cyberspace" to ensure "
Your Business, Secured".
Role Description:
As a Recurring Business Specialist at Innovative Solutions, you will play a crucial role in managing and growing our recurring business revenue streams.
You will work closely with the Sales and Account Management teams to maximize customer retention and identify upsell and cross-sell opportunities within existing client accounts.
Your main responsibility will be to ensure customer satisfaction and long-term business partnerships.Responsibilities:
- Drive recurring business growth through strong account management and customer relationship building.
- Proactively identify and pursue upsell/crosssell opportunities within existing client accounts.
- Develop and maintain strong relationships with key stakeholders, including Clevel executives and decisionmakers.
- Understand customer needs and requirements to propose tailored solutions and services.
- Stay updated on industry trends and competitive landscape to identify market opportunities and drive business growth.
- Collaborate with the Sales team to develop and implement account plans and strategies.
- Track and report on recurring business metrics and KPIs to management.
- Provide excellent customer service and resolve any issues or concerns to ensure customer satisfaction.
Requirements:
- Bachelor's degree in Business Administration, Marketing, or a related field.
- Proven experience in account management, business development, or a related role.
- Strong understanding of recurring business models and revenue streams.
- Excellent communication and interpersonal skills.
- Ability to build and maintain relationships with key stakeholders.
- Proactive and resultsdriven mindset.
- Strong analytical and problemsolving skills.
- Ability to work independently and as part of a team.
- Proficient in Microsoft Office Suite and CRM software.
- Knowledge of the cybersecurity industry is a plus.
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