Retail Talent

2 weeks ago

Jeddah, Makkah Province, Saudi Arabia Sephora Full time

Our Manifesto
At Sephora, we stand together, and we stand for something more. For empowerment, for exploration, for the opportunity to impact people's lives through the unlimited power of beauty. We embrace uniqueness, unleash creativity, and pursue progress every day. Sparked by energy and excitement, our passion is contagious. We are united by a common goal - to reimagine the future of beauty.

Reimagine your future, with Sephora.

Our Value Proposition
We have a powerful culture that fuses aspirations, uniqueness, authenticity and valued by each and every Sephora member:

These are the values:
- **Beauty & Beyond**:We reimagine beauty by inspiring our customers, empowering people and helping them become the best versions of themselves.
-
Creativity Unleashed:We encourage exploration, innovation and having fun.
-
Endless Evolution:At Sephora you are empowered to choose your own path and accelerate your growth.
-
Boldly Authentic:We celebrate diversity and embrace your unique and winning spirit.

Position Purpose

  • Lead and develop the KSA Education team.
  • Roll out the Sephora University Middle East strategy and programs in KSA.
  • Be a key business partner for the Retail leaders and store management for the development of Sephora KSA front liners.
  • Support marketing initiatives specific to Sephora KSA.
  • Lead the deployment of all leadership learning and programs in KSA.
  • Support People partners and Retail leaders in the development, assessment, career building and succession planning of the Retail team.

Key Accountabilities

Management of Learning & Education in KSA

  • Collaborate with the Sephora University Middle East Director to define and cascade the KSA yearly education plan for Retail, Beauty, Brands, Leadership and Digital.
  • Collaborate with both the Beauty Education Manager and the Retail & Leadership Education Manager in rolling out education initiatives and priorities in KSA.
  • Overview the KSA training calendar and budget and articulate training priorities, modules' launches and other training projects as per KSA business focus and priorities.
  • Ensure alignment of all KSA training initiatives with KSA management and business partners.
  • Ensure learning and education is reaching the front liners from all Sephora KSA stores.

Team Management

  • Management of a team of 8 (based in both Jeddah & Riyadh).
  • Support in growth and development of all team members.
  • Support growth of KSA talents and KSAbased PRO Team members.

Leadership Learning & Education

  • Responsible for delivering all Leadershiprelated training modules, inclass and/or digitally in KSA.
  • Support identification, coaching and development of key leaders.
  • Follow up on knowledge growth, skills acquisition, and implementation at store level.
  • Partner closely with crossfunctional business partners:
  • Retail & Leadership Education Manager
  • tight collaboration in launching Leadership modules.
  • Retail align on business & support needed at store level.
  • HR support the career evolution of KSA Sephora leaders.

KSA Retail, Beauty & Brand Learning & Education

  • Support the KSA Education team in building their training plan and calendar.
  • Monitor training delivery of KSA Trainers (focus on onboarding, Makeup, Skincare & Omnichannel).
  • Ensure the implementation of crosscategory culture and knowledge.
  • Support and ensure coaching of the front liners and implementation of certification process.
  • Lead the learning and development of the KSA Experts' communities for all the categories.
  • Manage yearly assessments and calibration of KSA talents all categories.
  • Ensure growth of expertise and promotion of talents, in line with HR and business needs.
  • Strong collaboration with Retail leaders to align on needs and priorities at all time and KSA HR to provide development, feedback, and support all front liners.

Skills, Experience and Personality


It is key that they have fully understand the business needs and adapt to the requirements and work with the different departments of Sephora Middle East HQ, high level of energy, enthusiasm, and motivation.


  • Most importantly, She/he needs to live and breathe the Sephora Culture, DNA and Employee Value propositions (EVP) with a passion for people and making a difference. She/he need to have excellent authentic communication and influencing skills and be energized by working in a fast paced, dynamic environment._

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