Senior Information Technology Engineer I

2 weeks ago

Riyadh, Ar Riyāḑ, Saudi Arabia King Abdullah bin Abdulaziz University Hospital Full time

Job Purpose:

Maintain, support and manage Data Center Infrastructure in a 24x7 high availability environment.

This includes installing, configuring, diagnosing, repairing and upgrading all corporate systems, computing devices and storages while ensuring its optimal performance.


Key Accountabilities & Responsibilities:

  • Perform support to operations monitoring of IT systems and problems response and resolution.
  • Analyze and approve changes to computing infrastructures.
  • Adhere to security and safety regulations and rules.
  • Provide continuous improvement feedback on IT operation and support.
  • Provide continuous improvement feedback on implemented Business Processes.
  • Work with systems analysts, operating personnel, vendor representatives, and Applications personnel.
  • Assist other teams in solving operational problems, gathering information, defining operating systems objectives, and developing and presenting recommendations.
  • Determine data gathering methods needed to monitor hardware and software performance and forecast future needs.
  • Document instances of hardware failure, repair, installation and removal.
  • Maintain uptodate knowledge of hardware and equipment contracts and supervise contractbased installations.
  • Recommend, schedule and perform hardware and peripheral equipment improvements, upgrades and repairs.
  • Physical Server preparation: Install and configure a physical server with Operating System Software, Security software and Network setup.
  • Virtual Server preparation: Install and configure a virtual server in the Virtual Environment with Operating System Software, Security software and Network setup.
  • Install, configure and maintain Microsoft 36
  • Responsible for architecting, planning ,implementing and operating desktop virtualization technology.
  • Allocate Storage to Physical Servers from Storage Area Networks.
  • Allocate storage to Virtual Servers from Storage Area Networks.
  • Perform daily systems' monitoring/troubleshooting/maintenance.
  • Manage assigned projects and program components to deliver services in accordance with established objectives.
  • Practice systems and hardware asset management, including maintenance of systems component inventory and related documentation and technical specifications information.
  • Prepare technical notes, technical specification requirements and presentation whenever needed.
  • Interact and negotiate with vendors, outsourcers and contractors to secure systems products and services.
  • Conduct research on systems products, services, protocols and standards to remain abreast of developments in the systems industry.
  • Collaborate with executive management and department leaders to assess short & longterm systems capacity needs.
  • Conduct capacity planning and enhancement according to new technology.
  • Participate and implement future IT development.
  • Manage assigned projects and program components to deliver services in accordance with established objectives.
  • Follow and comply with Health Affairs Policies and Procedures.
  • Performs other applicable tasks and duties assigned within the realm of the employee's knowledge, skills and abilities.
  • Respects patients and their families to promote a patientcentered care culture.
  • Participates in and supports quality improvement and patient safety activities as an individual as part of multidisciplinary teams.
  • Perform other jobrelated duties as required.

Education and Professional Certifications/Licenses, Experience**
Minimum or Required:
  • Bachelor degree in Computer Science or Computer Engineering, Information Technology or, Communications, information sciences, or a related field.
  • MCSE certificate (or equivalent) is a must.
  • Basic SAN and Virtualization training/certificate.
VMware Certificate.
-
8 years of Experience

Preferred:

  • Master degree in Computer Science or Computer Engineering Information Technology or, Communications, information sciences, or a related field.
  • ITIL Foundation certificate.
- **6 years of Experience

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