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Support - Service Desk
2 weeks ago
- Ensure Security of IT hardware, Network, and computer systems are maintained.
- Monitor and manage the threats from viruses and spam, update the client workstations with the latest antivirus definitions
- Manage and monitor the online data backup systems and validate the data with routine restore procedure
- Install and configure client PC, printers, and print server devices
- Upgrade the user's PC software licenses and hardware
- Conduct regular checkups and inspections for maintenance of the servers, PCs, and printers
- Attend user queries by phone
- Conduct diagnostic checks and analyze the extent of problems
- Help the users to solve specific problems with the computer software or hardware (First Level User Support)
- Visit the user site to understand the problem
- Coordinate with the IT Lead and Senior Analysts in case the problem cannot be immediately resolved.
- Notify users about any upcoming enhancements
- Monitor the Operating System running on the servers
- Manage restarting and maintenance of the servers
- Manage network configuration and documentation
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Mgr-Front Desk
4 weeks ago
Jeddah, Makkah Province, Saudi Arabia Marriott International Full timeAdditional Information Saudi NationalJob Number Job Category Rooms & Guest Services OperationsLocation Le Méridien Jeddah, Medinah Road, Jeddah, Saudi Arabia, Saudi Arabia VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYAssists the Front Office Manager in administering front office functions and supervising...
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Mgr-Front Desk
2 months ago
Jeddah, Makkah Province, Saudi Arabia Marriott International Full timeAdditional Information Saudi NationalJob Number Job Category Rooms & Guest Services OperationsLocation Le Méridien Jeddah, Medinah Road, Jeddah, Saudi Arabia, Saudi Arabia VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYAssists the Front Office Manager in administering front office functions and supervising...
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Front Desk Receptionist
2 weeks ago
Jeddah, Makkah Province, Saudi Arabia Baseqat Arabia Management Consulting Full timeJob description Welcoming guests at the front desk, extending a warm welcome, guiding them, and providing essential information. Booking meeting spaces, handling mail, and doing asneeded administration are the tasks that call screening and call forwarding agents perform. Engage in active listening with callers, confirm or clarify information, and support and...
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Rooms Division Manager
2 weeks ago
Jeddah, Makkah Province, Saudi Arabia Hospitality Support Services Full timeIs in charge of the organisation and quality of Reception, Nights, Housekeeping and ReservationsMaximize and identify revenue and cost control opportunities within the departmentsManages and motivates the teams in order to improve sales and qualityLeads and brings life to Mercure projects and identity features in the departmentsDeliver cost, expense and...
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Front Desk Receptionist
2 weeks ago
Jeddah, Makkah Province, Saudi Arabia Three Points Al Salama Hotel Full timeThree Points Hotel Front Desk use customer service and communication skills to provide the guest with an accommodating experience with the following responsibilities:Check in Guest using reservations system and provide guests with directions to their room Inform customers of all onsite amenities and any relevant information that is needed to use them Handle...
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Senior Airport Services Agent
2 weeks ago
Jeddah, Makkah Province, Saudi Arabia Qatar Airways Full timeAbout the RoleAn exciting opportunity to join the Qatar Airways Outstations Team. To support our operations in Jeddah, Kingdom of Saudi Arabia. we are currently recruiting for the role of Senior Airport Services Agent in Ground Services.The successful applicant will be responsible for providing quality service to passengers in respect to check-in, boarding,...
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Butler Service Desk
2 weeks ago
Jeddah, Makkah Province, Saudi Arabia Marriott International Full timeJob Number Job Category Rooms & Guest Services OperationsLocation The St. Regis Riyadh, 2941 Makkah Al Mukarramah Road, Riyadh, Saudi Arabia, Saudi Arabia VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYAnswer, record, log, and process all guest calls, requests, questions, or concerns. Operate...
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IT Operations Support Specialist Riyadh
2 weeks ago
Jeddah, Makkah Province, Saudi Arabia Nahdi Full timeResponsible for the monitoring, tracking and resolution of IT-related issues while escalating as necessary to the appropriate resource. Contribute to the Service Desk in a strong customer service focused role, take ownership of tickets and will be able to see issues through to the end.AccountabilitiesPharmacies Support:Provide friendly, courteous and quality...
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Senior Airport Services Agent
2 weeks ago
Jeddah, Makkah Province, Saudi Arabia The Emirates Group Full timeJob Purpose: To provide a quality service to customers in respect to check-in, boarding, special services, baggage services, ticket desk and Emirates Lounge as per the criteria set forth by the companys commercial, safety and security policies, standards and procedures. Ensure all operational criteria are completed within specified time frames as per...
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It-support-spezialist (Alle Geschlechter)
2 weeks ago
Jeddah, Makkah Province, Saudi Arabia BASYS IT-Service GmbH Full timeSind Sie bereit für neue Horizonte?Die BASYS IT-Service GmbH bietet derzeit IT-Dienstleistungen in 14 verschiedenen europäischen Ländern an und ist an mehr als 30 Standorten tätig, darunter London, München, Barcelona und Prag. Wir helfen, pragmatische Lösungen durch unsere exklusive Tätigkeit zu schaffen. Unsere Kunden vertrauen auf unseren...
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Director, Support Services
2 weeks ago
Jeddah, Makkah Province, Saudi Arabia King Faisal Specialist Hospital and Research Centre Full timeResponsible for managing, overseeing, and directing the functions under the Support Services to ensure effective implementation of organizational policies and procedures and the optimal utilization of the Hospital resources.Essential Responsibilities and Duties:Audits, monitors and approves the Support Services departments operating and capital budgets....
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Support Services Manager
2 weeks ago
Jeddah, Makkah Province, Saudi Arabia JAFTO Full timeWE ARENOW HIRINGJob PurposeWe are looking for a competent Support Services Manager responsible for overseeing the day-to-day operations of support services department,and developing new ways to improve the efficiency and effectiveness of their department's processes.Position: Support Services ManagerLocation: Jeddah.Qualifications: bachelor's degree in...
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General Service Support
2 weeks ago
Jeddah, Makkah Province, Saudi Arabia Philips Full timeJob Title: General Service Support - GraduateDon't just learn to work - work to learn, surprise yourself with PhilipsLocation:JeddahContract duration:12 monthsIn this role, you have the opportunity toPositively impact the Philips business in the Kingdom of Saudi Arabia Support the digital transformation of our healthcare system bringing to the market...
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Hospital Delegate Services
2 weeks ago
Jeddah, Makkah Province, Saudi Arabia Bupa Arabia Full timeRole Purpose:Key Accountabilities:High level of customer service and professionalism Follow customer service procedures as outlined in the manual to comply with the department's procedures and standards Follow up on all customer requests such as but not limited to admission, medication, lab, radiology, etc. Maintain a thorough knowledge of all departments,...
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Services Advisor
2 weeks ago
Jeddah, Makkah Province, Saudi Arabia Samaco Full timeEnsure customer awareness of all products and services available. Sell additional products, services and repair work as appropriate to customer needs and in accordance with individual and/or team targets. Understand features and benefits of products and services and promote these accordingly. • Undertake prospecting to generate additional business. ...
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IT Infrastructure Manager
2 weeks ago
Jeddah, Makkah Province, Saudi Arabia Parsons International Full timeSPECIFIC RESPONSIBILITIES:Manages and provides direction to a one or more work unitsSupervises several Desk Side Support Technicians that provide direct technical IT support to end users or clients, including standard hardware and software installations, preventive maintenance, repairs, troubleshooting, upgrades and enhancements to personal computers,...
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L1 Service Delivery Analyst
2 weeks ago
Jeddah, Makkah Province, Saudi Arabia Fosroc Full timeVacancy:Job title L1 Service Delivery AnalystDepartment ITClose date 14th Dec 2023Location Jeddah***Job description:Job descriptionResponsibilities* Work closely with the IT Service Delivery Analyst based in Saudi Arabia to ensure a highlevel quality of support to the business within agreed SLA's. Be an ambassador for IT, working across the business to...
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Trainee - IT (COOP & Tamheer)
2 weeks ago
Jeddah, Makkah Province, Saudi Arabia BUPA Arabia Full timeRole Purpose: This role will provide a comprehensive learning experience, allowing you to develop your technical skills, understand IT infrastructure, and support critical business operations. Key Accountabilities: 1- Technical Support:Assist in providing first-level technical support to end-users for hardware, software, and network issues. 2- System...
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Part-time Onsite Support Engineer
2 weeks ago
Jeddah, Makkah Province, Saudi Arabia D-ploy Full timeD-ploy is an IT and Engineering Solutions company with operations throughout the EMEA region including Switzerland, Germany, Czech Republic, Austria, UK, as well as the USA.We pride ourselves on delivering innovative and superior services and solutions to numerous industry-leading clients. By building relationships and trusted partnerships within the IT...
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Mgr-front Office I
2 weeks ago
Jeddah, Makkah Province, Saudi Arabia Marriott International, Inc Full timeJob Number Job Category Rooms & Guest Services OperationsLocation Courtyard By Marriott Kudai Makkah, Ajyad Street, Makkah, Saudi Arabia, Saudi Arabia VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYAssists the Front Office Manager in administering front office functions and supervising staff on a daily basis....