Branch Manager with Automotive Experience

2 weeks ago

Riyadh, Ar Riyāḑ, Saudi Arabia Thabt Gulf Digital Solution Full time

Job description

Responsibilities

  • Develop and implement a growth strategy in the area.
  • Become an expert on our products and provide guidance to customers to integrate or create new solutions.
  • Manage existing customers in the area with a focus on growth.
  • Build, develop and maintain constructive and collaborative relationships with key stakeholders at our customers.
  • Proactively develop sales opportunities with existing and new customers.
  • Manage contract negotiations in close cooperation with the respective product origin teams.
  • Ensure accurate stock merchandise and management (stock ageing, stock loss, space management) within the store.
  • Oversee and monitor all point of sales activities in the store which includes sales transactions, tracking customer orders and payments, registering sale and maintaining inventory updates, providing service, handling returns and refunds, gathering consumer data for feedback
  • Oversee and monitor the inventory management in the store ( stock availability, order management, back store management, stock movement within store)
  • Ensure that the store is in compliance with the company policy for all employment and state laws, including wage and hour, human rights and equal employment opportunities
  • Ensure the company policy and procedures are communicated in a timely manner and adhered to accordingly
  • Oversee cash transaction entry and management ( petty cash, POS cash elements, change floats)
  • Regularly audit own store administration and resolve any issues
  • Monitor and continuously seek to understand commercial environment, local trading patterns, competitor activity and market trends in the retail sector and their impact on store.
  • Monitor and handle customer complaints and take corrective action in line with Company policy
  • Maintain high standards of visual appearance throughout the store including all nonretail areas
  • Maintain window and instore displays to a high standard in line with merchandising guidelines
  • Prepare and review store reports on sales, commercial profit and stock ageing (slow moving, fast moving and non moving items)
  • Execute price revisions within the store
  • Maintain a high level of store health and security for company assets, cash, stock and customer property
  • Ensure seasonal peaks, important trading/promotional events are taken account of when preparing forecasts and staff rosters.
  • Ensure store expectations and priorities are communicated to staff
  • Review and provide regular feedback on staff's performance against expectations
  • Carry out regular and relevant instore training and enrol staff on relevant Learning and Development courses
  • Support induction of new recruits through buddy system
  • Monitor staff welfare ( staff accommodation and transport) and facilitate complaint resolution
  • Oversee staff development and drive motivation levels of the store associates
  • Ensure effective resource planning and succession planning

Ability to commute/relocate:

  • Riyadh: Reliably commute or planning to relocate before starting work (required)

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