Healthcare System Solutions Manager

2 weeks ago

Riyadh, Ar Riyāḑ, Saudi Arabia GSK Full time

Site Name:
Saudi Arabia - Riyadh

Posted Date:
Apr 8 2024

Job purpose

  • To successfully lead Shingrix Point of vaccination development & expansions in all sectors following GSK's Ways of Working, putting patients' needs & timely access to GSK products at the heart. The healthcare systems solutions Manager would be responsible for ensuring and maintaining optimal patient journey in POV is achieved.
  • Ensuring creative solutions to health care systems are identified and executed leveraging market insights, patient journey leakage points and technology evolution in Saudi.
  • It is crucial to ensure that all transactions are aligned with GSK Code, SOPs, local regulations, laws and agreed ways of working. Healthcare systems solutions lead needs to lead his/her team towards strict compliance and audit ready environment all the time

Key Responsibilities

  • Build a holistic understanding of customer needs and priorities by partnering with stakeholders across strategic healthcare ecosystems.
  • Develop the deep understanding to range of stakeholders and regulators that determine access of adult vaccines
  • Lead patient centric projects to ensure delivering optimal patient experience with adult vaccines
  • Implement strategic and innovative solutions tailored to customer needs, with focus on validated critical points in patient journey
  • Responsible for accelerating adoption of guidelines and protocols that enable standard of care vaccination for appropriate patients
  • Provide products and disease area information to internal and External customers
  • Leading the design and implementation of patient journey in newly accessed POV where patient journey doesn't exist.
  • Support crossfunctional teams in adopting new ways of working.
  • Develop collaborative relationships based on trust, openness, honesty, and transparency. Demonstrate authenticity, values, and integrity.
  • Ensure that all initiatives are aligned with GSK Ways of Working

Compliance Responsibilities

  • Build and maintain compliance knowledge and implement governance processes across the team to ensure that sales force operational activities take place in adherence to GSK's prevailing codes, policies and procedures and legal requirements.
  • Ensure that all medical governance responsibilities are efficiently managed.
  • Ensure strong business partnerships with distributor within GSK compliance / legal framework
  • Advocate for employee Health and Safety by creating a safe and healthy work environment.
  • Ensure adherence to all quality procedures necessary in market to ensure that GSK/ViiV is supplying high quality product to patients.

People Responsibilities

  • Drive the team and act as a role model in living the company values of integrity, respect for people, transparency and putting the patient at the core of every decision in every interaction internally and externally.

Teamwork & Development

  • Support the team in developing tailored development plans to fit their career aspiration.
  • Act as a role model for team members by setting high standards through personal behaviour and actions.
  • Maintain a positive working environment.

Therapeutic Environment & External Stakeholders

  • To act as a GSK ambassador for the assigned therapeutic area via leading 'relationshipbuilding' with external environment (External Experts, Relevant Government Bodies, Healthcare Institutions and Societies)
  • Build solutions for better patients' outcomes through appropriate partnerships and/or collaborations.
  • Act as a disease/Therapy area expert to support GSK internal business intelligence via continuous sharing of legitimate feedbacks.
  • Continuously leverage 360 knowledge on assigned therapy area to ensure agile decision making
  • Continuously monitor GSK competitors to enrich GSK plans and to advise competitor related decisions via approved channels
  • Act as a custodian of GSK reputation internally & externally.

Qualifications/Experience:

  • More than 4 years' experience in pharmaceutical industry
  • MOH license is a must.
  • Saudi market experience is a must
  • Experience in projects related to patient journey development and leakage points interventions is advantageous
  • Background in vaccines is advantageous
  • Proven experience in Stakeholder Management at Regional/Global teams is advantageous
  • Proven track record of managing complex projects.
  • High commitment to ethical valuesbased management.
  • Proven strategic capability to implement a teambased performance culture.
  • Highly developed communication and interpersonal skills, highly efficient in a matrix organization.
Closing Date: 22/04/2024

Why Us?


GSK is a global biopharma company with a special purpose - to unite science, technology and talent to get ahead of disease together - so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns - as an organization where people can thrive.

Getting ahead means pre

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