People Manager

2 weeks ago


Riyadh, Ar Riyāḑ, Saudi Arabia Serco Plc Full time
Make a difference every day
We are a multinational organisation with a global team of 50,000 colleagues.

In the Middle East we operate in the Transport, Defence & Advisory sectors, delivering services in Asset Management, Customer Experience, Fire & Rescue and Air Navigation Services.

We are innovators, committed to redesigning and improving public services to fulfil our purpose to impact a better future by "Bringing National Visions to Life".

Your Opportunity

We are looking for a People Manager who is Responsible for the management, guidance and operational strategic direction for the contract, ensuring that international best practise Facilities Management and customer service are delivered as per the requirements of the Project Agreements.

Key Accountabilities
Human Resources
Works with both the HR Business Partner and HR Shared Service management to agree and implement strategies that support business objectives such as but not limited to:

  • Internal policy establishment & authentication
  • Employment contract authentication
  • Fix and monitor the Nitaqat and improve the percentage of Saudisation
  • Ownership and produce a Nationalisation Strategy
  • Lead and implementation of Nationalisation programme i.e. Fursati, Tamheer,
  • Payroll, Overtime, final Settlement and TG calculation and payment to be in line with KSA regulations
  • Supporting the HRBP and UAE HR team in the regional office in the visas planning for Serco KSA contracts, processing and advice on visa solutions across all the KSA bids
Provides a proactive and/or "on demand" advisory and consultancy service to people managers on a range of human resources issues, employee life cycle procedures and
policies, consistent with employee standards, legislation and guidelines in the county of operations;
Ownership of the implementation and monitoring of the Performance Management
process within their contracts, including providing training to people managers;
Prepares weekly and monthly reports and make sure the Serco Essentials training is
delivered.
Manage ad hoc projects as directed by the HRBP.

Health, Safety, Environment & Quality Role Accountabilities
To support the Senior Leadership in leading the development and implementation of the Serco Management System (SMS) and provide the leadership to ensure that contents of
Health, Safety Quality & Environment and Information Security Policy Statement are known and understood by the contract staff
To comply with the organization's QHSE policies and procedures at all times.
Conduct regular leadership HSE tours and inspections
Ensure security and integrity of all data provided including reporting performance, finance and customer information; reference Serco non-disclosure policy
Ensure compliance with all training requirements of Serco and ensure adherence to these requirements at all times whilst in employment
Report any accidents, incidents, breaches or potential breaches to appropriate management or the speak up process

Specific Requirements
Minimum Bachelor's Degree or equivalent
A recognised HR qualification (CIPD or equivalent) is preferred.
Qualifications in Facilities Management related disciplines is desirable
7 years minimum Generalist HR experience, 5 years of which is supervisory/people manager capacity.
5 years minimum experience of managing people within a Facilities Managemen / Customer Service in a fast paced environment
Practical experience in managing complex ER cases, including redundancies,restructures, disciplinary and grievance cases and complex case management, performance and reward management, people transitions
Excellent communication skills (written and verbal) to ensure that employee
Ability to build strong working relationships/networks with all stakeholders and maintain a high degree of integrity.

What's in it for you?

At Serco, our core values drive everything we do, and we believe in fairly compensating our colleagues for the value they bring to our organization.

We are proud to offer a total reward package at Serco which includes:

Competitive monthly pay and allowances that are commensurate with the role and industry standards
Comprehensive medical insurance coverage and life insurance, so our employees can feel secure in their health and financial wellbeing
We recognize the importance of work-life balance, which is why we offer competitive leave benefits that exceed industry standards
We offer an annual airfare allowance to support our expat colleagues to stay in touch and visit their loved ones
We pride ourselves on providing a supportive work environment where we foster a positive Safety-First culture

We care deeply about our colleagues' wellbeing and offer access to wellbeing programs and platforms to support their physical, mental, and emotional health.

As a global organization, we offer a vast array of career paths for our employees to choose from. The scale and breadth of our organization provides our colleagues with opportunities for growth and v
  • People Experience

    2 weeks ago


    Riyadh, Ar Riyāḑ, Saudi Arabia IDP Education Ltd Full time

    An ASX100 business part that is owned by Australian universities, IDP is a pioneer in international education services. Our_ _core business lines inc_ An ASX100 business part that is owned by Australian universities, IDP is a pioneer in international education services. Our_ _core business lines include student placement to Australia, US, UK, Canada and New...

  • People Partner

    2 weeks ago


    Riyadh, Ar Riyāḑ, Saudi Arabia noon Full time

    About noon is a technology leader with a simple mission: to be the best place to buy and sell things. In doing this we hope to accelerate the digital economy of the Middle East, empowering regional talent and businesses to meet the full range of consumers' online needs.We are creating the Middle East's local digital champion and are looking for world-class...

  • People Partner

    2 weeks ago


    Riyadh, Ar Riyāḑ, Saudi Arabia Chalhoub Group Full time

    INSPIRE | EXHILARATE | DELIGHTFor over six decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. The Group, in its endeavour to excel as a hybrid retailer, has reinforced its distribution and marketing services with a portfolio of eight owned brands and over 300 international brands in the luxury, beauty, fashion,...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Ericsson GmbH Full time

    Grow with us About this opportunity:We are now looking for a People Business Partner to ensure the organizational unit attracts and develops the best talent in the industry. You can achieve this by having a deep understanding of the market, industry, and trends, maintaining industrial and employee relations, implementing People processes, tools, programs,...

  • People Specialist

    2 weeks ago


    Riyadh, Ar Riyāḑ, Saudi Arabia FlyAkeed Full time

    About FlyAkeed:FlyAkeed is an online platform that helps people book flights and hotels easily. We started in 2017 and are based in Riyadh, Saudi Arabia. Our travel solution simplifies the process of planning and handling work-related travel.Highlights:Current funding stage: Series AFlyAkeed is supported by: PIF subsidiary Sanabil Investments, Elm, Artal...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Hill & Knowlton Full time

    About Hill & KnowltonHill & Knowlton is the global strategic communications leader for transformation. We help brands, businesses and leaders build reputation, manage risk, and create breakthrough opportunities for growth. Founded in 1927, today's Hill & Knowlton operates 70 offices in over 30 countries, providing advisory, public relations and creative...


  • Riyadh, Ar Riyāḑ, Saudi Arabia FlyAkeed Full time

    FlyAkeed, a leading online platform in the travel industry, is looking for a detail-oriented and dedicated individual to join our team as a People Operations Specialist. As a People Operations Specialist at FlyAkeed, you will play a crucial role in supporting the growth and development of our company and ensuring a positive employee experience.We are a...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Pause Experience Company Full time

    job brief:we believe that human resources are more than managing the relationship between employees and work only it focuses more on areas such as Performance Management Employee Relations Employee Engagement policy and procedure development and compliance in the company. as a People & Culture Specialist is responsible for helping in managing all facets of...

  • People Partner

    2 weeks ago


    Riyadh, Ar Riyāḑ, Saudi Arabia Talent Pal Full time

    About NoonAt Noon, we believe in Student First in everything we do. That's why we've built a global social learning platform that radically changes the way people learn, with the aim of positively impacting millions of students across the globe and bringing education to everyone.Our open platform is loved by 10+ million students across 8 countries and is...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Tamara Full time

    People Business PartnerAbout UsFounded in 2020, Tamara empowers over 10 million people daily. We're pioneers, revolutionizing how people shop, pay and bank across the MENA region. We partner with thousands of merchants, from leading global and regional brands such as SHEIN, Jarir, Noon, IKEA, and H&M to small and medium businesses. Our rapid growth has...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Pause Experience Company Full time

    job brief:we believe that people management are more than coordinating the relationship between employees and organizations only it focuses more on areas such as Performance Management Employee Relations Employee Engagement Policy and Procedure Development and Compliance in the company. as a People & Culture Supervisor is responsible for helping in managing...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Pause Experience Company Full time

    job brief:we believe that people management are more than coordinating the relationship between employees and organizations only it focuses more on areas such as Performance Management Employee Relations Employee Engagement Policy and Procedure Development and Compliance in the company. as a People & Culture Supervisor is responsible for helping in managing...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Fusion People Full time

    A great opportunity has arisen for a Lead Electrical Engineer specialising in MEP works to join an established contractor on a large scale construction project in Saudi Arabia.Your main responsibilities will be to coordinate with the MEP subcontractor and other factions, leading the electrical site supervisors, checking the installed works, as well as...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Nana Direct Full time

    Provides HR input to the development of business strategy across the region. Works in partnership with business partners to support management to identify the people's implications of strategic and business growth plans across defined organisational areas. Provides formal line management to a smallmediumsized Advisory unit, involved in providing expertise,...


  • Riyadh, Ar Riyāḑ, Saudi Arabia SARA Group Full time

    Role Purpose:Key Accountabilities: Develop and implement strategies to enhance the company's culture and promote employee happiness. Plan and organize employee engagement activities, such as teambuilding events and social gatherings. Act as a liaison between employees and management to ensure that employee feedback is heard and acted upon. Monitor employee...

  • Design Manager

    2 weeks ago


    Riyadh, Ar Riyāḑ, Saudi Arabia MRG People Full time

    Design ManagerRelocation Opportunity - Kingdom of Saudi ArabiaPermanent, full timeAbout the role:On behalf of our client, The Management Recruitment Group is looking for a Design Manager to design a state-of-the-art oceanarium for a ground-breaking giga project in Saudi Arabia that will revolutionise the way of design and architecture.Key Accountabilities:...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Nana Full time

    Note Apply link will take you to an external website. People Operations Specialist Nana, Saudi Arabia About Nana: Nana is an internet marketplace connecting customers with their favorite grocery stores, pharmacies and specialty stores. Our mission is to deliver the highest quality of online grocery customer experience with a sense of affection, care, and...


  • Riyadh, Ar Riyāḑ, Saudi Arabia People Dynamics Full time

    About the job Workshop Maintenance ManagerWorkshop Maintenance Manager will also manage the purchasing, tracking, and maintenance of all the company's fleet and equipment, as well as create and implement policies and procedures to ensure efficient operation and maintenance cost reduction.Responsible for ensuring that our equipment is in good condition and...


  • Riyadh, Ar Riyāḑ, Saudi Arabia NFP People Full time

    Excellent communication and collaboration skills, with the ability to effectively engage and build relationships with diverse stakeholdersStrong analytical and problem-solving skillsAbility to work independently and remotely Although not essential, if you have experience working for a successful for a Digital Public Good it would be highly beneficial for...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Big Fish Recruitment Full time

    The RoleWe are a UAE based recruitment company, currently seeking for a Senior People Business Partner for one of our clients in KSA which is the world's largest commercial real estate services and investment firm and has been serving clients in the Middle East for nearly 20 years. The company has more than 115,000 employees globally and over 1,300...