HR Compliance Manager, MENA

2 weeks ago

Riyadh, Ar Riyāḑ, Saudi Arabia Amazon Full time

Job ID: | Afaq - Warehouse Branch

This position can be based in any Amazon building in Saudi Arabia.

We are seeking a leader with wide Compliance and Employment Relations experience both in large manufacturing facilities/warehouses in order to enable the sustainable and compliant growth of our Middle East and North Africa (MENA) fulfillment network.

This leader will be directly responsible for Compliance (Labor Laws and Social Responsibility) activities in the region and would lead Workforce Staffing Compliance for MENA Operations business.
It requires an individual who has previous employee, and labor relations experience along with work authorization expertise, subject matter knowledge and legal understanding, and strong communication (written/verbal) and interpersonal skills that enables the individual to work successfully on a broad spectrum of employee relations, compliance and process support.

The role will be based in Riyadh/Jeddah and would support our MENA network across UAE, KSA and Egypt (along with any additional countries launched in MENA).

Key job responsibilities
Ensure compliance of end - to - end employee life-cycle to local labor laws and internal policies and Social Responsibility standards, as follows:

• Audit Development: Develop comprehensive audit frameworks to evaluate the quality and compliance of Amazon's hiring processes, including onboarding, background checks, and documentation procedures.

• Audit Execution: Conduct regular and ad-hoc audits to assess the effectiveness of hiring processes, identifying areas of improvement and implementing corrective actions as necessary

• Relationship Management: Builds solid relationships with labor and social insurance representatives

• Ensures effective handling of inspections and responsiveness with needed documents in partnership with legal team.

• In depth knowledge of On-boarding process by country and nature of hire

• Drives hiring programs from a compliance lens (pre – employment medical check, Contracts issuance and signatures, employment documents collection such as Ajeer, Iqama, Labor Cards, social insurance enrolment, craft license, etc...) through the WFS Central Operations and Field teams

• Drives process set-up for all GOV Medical Insurance including Payments and Exemption, as well as Pre-employment and regular medical check-up (as applicable) for ensuring pre-onboarding compliance

• Training and Education: Develop training materials and conduct training sessions for hiring managers and HR teams to enhance their understanding of quality and compliance standards, ensuring consistent adherence across the organization - Highlights new benefits mandates to Internal Stakeholders based on revised guidelines; Drives compliance as a theme for Local WFS teams and drive training with content and awareness materials for related compliance topics

• Reporting: Prepare and deliver regular reports to senior management, summarizing audit results, compliance status, and improvement initiatives; Owns internal audit on WFS processes to ensure compliance with internal practices and local laws

• Data Analysis: Analyze audit findings and hiring data to identify trends, patterns, and potential areas of risk. Present data-driven recommendations to hiring managers and leadership teams -Proactively identify compliance issues across MENA Operations requiring follow-up; serve as point of contact for reporting irregularities

• Compliance Monitoring: Stay updated with relevant employment laws, regulations, and industry best practices to ensure that Amazon's hiring practices are compliant with legal requirements at all times. Develop a deep understanding of MENA employment policies and drive policy updates and changes when necessary or required

• Consult with employment legal and HR policy, process, and system owners

• Ensures employee transportation/accommodation is meeting Social Responsibility standards and harmonize policies and execution standards between all LOBs within UAE/KSA/EGY.

• Identifies centralization opportunities for better process efficiency and compliance

• Follows up on role eligibility as per laws

• Organizes mechanisms to track employment files, including its completion and updates.

• Organizes mechanisms for associate's documents withdrawal process and governance

• Supporting the Inclusion and diversity agenda by ensuring compliance of PWDs.

• Highlights new benefits mandates to Internal Stakeholders based on revised guidelines

We are open to hiring candidates to work out of one of the following locations:

Riyadh, SAU

BASIC QUALIFICATIONS


• Bachelor's Degree in HR

• Experience in the Human Resources function, Operations experience is a plus

• 10+ years of direct experience in Employee and labor relations, or labor law with an emphasis on employee relations work across MENA, hands-on experience in the application of compliance policies and procedures; sound understanding of employment laws and regulations and demonstrated research abilities in creating and delivering presentations.

• In-depth understanding of UAE, KSA and Egypt Labor Law

• Experience in designing and streamlining processes

• Experience on identifying and mitigating labor risks

• Ability to handle multiple projects and deadlines

• Technically proficiency in MS Word, Excel, Access, & PowerPoint

• Proficiency in Arabic (written and spoken)

PREFERRED QUALIFICATIONS


• Masters degree in a related discipline

• Professional certifications related to employee relations, compliance, or human resources

• Experience working in a global organization with diverse cultural norms and hiring practices

• Team player with demonstrated strong written and oral communication skills

• Ability to maintain strict confidentiality regarding compliance and employee issues.

• Strong interpersonal and persuasion skills, enabling individual to establish partnerships

• Working with senior leaders and across organizational lines

• Able to handle confidential information in a mature and professional manner

• Highly analytical thinker and problem solver

• Proven attention to detail; extremely organized

• Acts with sense of urgency, bias for action, fast pace, and desire to thrive in a dynamically growing environment

• Highly organized, being able to prioritize and to manage multiple priorities simultaneous, confident when dealing with ambiguity;

• High-quality judgment and sound decision-making

• Strong project and time management skills with ability to multi-task and manage multiple projects to closure

• Excellent written and spoken English communication skills

Posted: April 1, 2024 (Updated 7 days ago)

Posted: March 26, 2024 (Updated 20 days ago)

Posted: January 17, 2024 (Updated 28 days ago)

Posted: December 24, 2023 (Updated about 2 months ago)

Posted: January 23, 2024 (Updated 3 months ago)

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

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