Senior Manager, Customer Experience Design

The RoleRequirements:Qualifications and Experience:Bachelor's degree in Business Administration, Marketing, Design, or a related field. Master's degree preferred. Minimum of 5 years of experience in customer experience design in banking, insurance, and telco industries. Proven track record of leading customer experience transformation initiatives and driving...

Our OEM Client based in Gaydon is searching for a Design Project Manager to join their team, on a 12-month rolling contract, inside IR35. Please feel free to contact us to gain a better understanding of what this means for you.Position Description:This is an opportunity for a Design Project Manager to work in the Vehicle Design Programme Management team in...

5+ years of experience in native Android development.Proficiency in Kotlin, Java, and Android SDK.Strong understanding of Android architecture, design patterns, and best practices.Experience with Android dependency management tools like Gradle and Maven.Experience in leading projects, and mentoring junior engineers.Excellent problem-solving skills and a...

Preferably 7+ years of backend development experience, with a proven track record of developing high-performance, scalable, distributed systems.Strong proficiency in Go; experience with cloud infrastructure services; adept at building and maintaining cloud-native applications.Solid experience with relational databases, particularly MySQL, with a knack for...

Shape the future of customer experience at Sweater We're on the lookout for passionate professionals based in Riyadh, Saudi Arabia, who are eager to make a mark.Your Mission at Sweater :Be the voice of our customers inside Sweater , ensuring we not only meet but also exceed their expectations. Collaborate, innovate, and elevate our service quality, driving...

Will be responsible for bank wise metrics and target that enables through the design ands service level indicators which is taken into positive change to our customers Work closely with internal stakeholders to build Customer Experience dashboards and KPIs/OKRs needs with insights from all other stakeholders To build and work on the needed Market Research...

The Senior Design Manager will be required to provide input to the senior management on design delivery related matters and be fully responsible for the successful delivery of their assigned services and/or project component , for the duration of the Services. MAIN RESPONSIBILITIES Provide leadership for project design team by building and motivating team...

RedBox Technologies, a leading logistics company in Saudi Arabia, is seeking a passionate and customer-focused Customer Experience Manager to join our team. RedBox Technologies is revolutionizing the way parcels are sent, received, and returned through our innovative smart locker solutions. We are committed to providing exceptional customer service and...

RedBox Technologies, a leading logistics company in Saudi Arabia, is seeking a passionate and customer-focused Customer Experience Manager to join our team. RedBox Technologies is revolutionizing the way parcels are sent, received, and returned through our innovative smart locker solutions. We are committed to providing exceptional customer service and...

About Cura:Cura Healthcare is a leading Saudi tele-health startup that provides digital health and telemedicine software and services. The company has developed state-of-the-art technologies empowering health communications, changing the way patients and doctors interact, diagnose, prescribe, give second opinions, manage chronic diseases, and provide primary...

Strategy Development: Collaborate with senior management to develop and refine the customer experience strategy aligned with the organization's goals and values.Customer Journey Mapping: Analyze and map out the customer journey across various touchpoints to identify pain points and areas for improvement.

JASARA PMC, a joint venture between Public Investment Fund (PIF), Jacobs, and Saudi Aramco, is seeking a highly skilled Senior Design Manager to join our team. As the Senior Design Manager, you will be responsible for leading a team of designers and engineers in the development of innovative designs for social infrastructure programs in Saudi Arabia. This...

JASARA PMC, a joint venture between Public Investment Fund (PIF), Jacobs, and Saudi Aramco, is seeking a highly skilled Senior Design Manager to join our team. As the Senior Design Manager, you will be responsible for leading a team of designers and engineers in the development of innovative designs for social infrastructure programs in Saudi Arabia. This...

Title:Senior Design ManagerSeniorDesignManagerLOCATIONRiyadh, Saudi ArabiaPROJECT DESCRIPTIONThe project is a major infrastructure programme for a mixed-use development aiming to be a global landmark recognized for its unique vision and position as an authentic destination in Riyadh. The community will be a distinct, self-sustaining hub for Riyadh offering...

We are currently recruiting a Senior Design Manager in Riyadh, KSA. You will be responsible for successful project execution and delivery, client interface, and leading the technical quality of all project-related matters. Oversee and lead all design execution for your designated role and projects. What will you be doing? The Senior Design Manager (SDM) can...

Senior Design ManagerPOSITION OVERVIEW:As a Senior Design Manager, you will assist and support our client in delivery of a large-scale master planned public realm design within the heart of Riyadh city center and report to the District Project Delivery Director. Must be able to manage design consultants and design delivery, review and understand project...

Qawafel is a B2B marketplace that connects suppliers with buyers in the confectionery space. We're focused on making it easy for suppliers to sell their products through our platform and to manage their sales orders, access trade financing, and scale their deliveries across Saudi Arabia. We're looking for a Customer Experience Intern to join our team and...

As a Senior Design Manager, the primary purpose is to lead and manage all design-related activities at both program-wide and district-wide levels within the program schedule and budget. The role involves coordination across design disciplines, ensuring quality and timely deliverables, and overseeing the integration of designs with program requirements and...

We are looking for an enthusiastic and dedicated customer experience Supervisor to enhance our customer experiences. You will be tracking all points of customer engagement, addressing customer queries, and identifying ways to improve our customers' experience across all channels.About the company: we are a company overseeing, owning, and managing a group of...

You work efficiently, multitask and address customers with a positive & can-do attitude to offer the most amazing, friendly, and helpful CX. You are an excellent listener, passionate and empathetic and utilize these strong assets to ensure positive communication when dealing with all stakeholders internally & externally, especially with our lovely customers....