Head of Learning and Development

1 week ago

Riyadh, Ar Riyāḑ, Saudi Arabia Orange Recruitment Agency Full time

Our client is a renowned South African online retailer, is looking for a Head of Learning and Development to join our People team in Cape Town.

They are a young, dynamic, hyper growth company looking for smart, creative, hardworking people to join them. They offer market related benefits, a great work environment and a promise that you won't be bored as long as you are prepared for a challenge and want to build something great.

About The Role

To strategically develop, plan and manage learning and development initiatives for the organization to meet both the individual and organizational needs

Purpose of the role

Design, implement, and oversee learning and development initiatives within our organization. You will be responsible for creating a culture of continuous learning and professional growth, ensuring that our employees have the necessary skills and knowledge to excel in their roles and drive the company's success. This role requires a strategic mindset, strong leadership abilities, and a passion for empowering individuals to reach their full potential.

This role will report to the Executive Head: People and Transformation, your responsibilities will include:

Key Duties And Responsibilities

  • Work as a strategic business partner to deliver learning content and creation for the global organization
  • Consistently build a culture of learning and enabling colleagues to achieve their goals through initiative learning solutions
  • Champion the brand and bringing it to life for our colleagues
  • Pioneer the latest technology to enhance the learning experience for colleagues
  • To plan, design, create, and facilitate the delivery of all existing and new programs.
  • To work with resort Training Managers to develop and manage a pool of departmental trainers to ensure that regular and consistent departmental training is delivered to fulfill the needs of all operational departments.
  • To conduct annual training needs analysis and to plan, design and deliver the required programs.
  • To design and facilitate the delivery content for the purpose of learning
  • To develop, plan, create, and manage e-learning programs as determined by Training Needs Analysis and Kerzner International Management.
  • To facilitate the feedback received from programs and to manage and administer them appropriately.
  • To update all relevant Training materials to ensure that they are in line with the brand and local expectations.
  • To liaise and build relations with external institutions and organizations
  • To liaise with required external consultants and facilitate the delivery of identified programs to fulfill the needs of company
  • To develop and manage the programs for all Management Trainees.
  • To develop and manage the programs for all Interns.
  • To liaise, develop and manage all pre-opening programs & processes.
  • To facilitate and manage the selection of Management Trainees and manage their development while on the programme.
  • To execute any other duties as assigned by EVP, Global HR.

Skills, Experience & Educational Requirements

  • 5 years + of experience in human resources and/or learning in various countries around the globe.
  • Software skills needed: Microsoft 365, Articulate for online content creation
  • Ability to present to all levels of the organization
  • Manage partners / vendors (LinkedIn Learning, Coaches, etc.)
  • Drive results and measure impact of training initiatives.
  • Experience with SuccessFactors's Learning Management System
  • Client oriented with a high degree of flexibility in responsiveness and resourcefulness.
  • Able to multi-task and work in a fast-paced environment.
  • Strong presentation and communication skills.
  • Ability to work with Senior Managers and influence then t o embrace corporate goals and directives.

Our company is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, innovative, inclusive, and inspiring in spirit. We believe in making our customers happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.

They are an Equal Opportunity Employer. We encourage applicants from the previously disadvantaged groups and people with disabilities, to apply.


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