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Sales technical support representative
3 months ago
educational qualifications:
Bachelor's degree in information technology, business, or related field.
communication skills:
Excellent communication skills that allow communicating with customers, understanding their needs, and providing solutions effectively.
Understanding technology:
Good technical knowledge to effectively guide customers and respond to their inquiries related to technical products or services.
Customer support experience:
A background in customer support or customer service is helpful to better understand their needs and how to deal with them.
Technical skills:
An ability to understand the technologies of the products or services provided and the ability to explain them in a simple and effective way.