Hk Floor Supervisor

2 weeks ago


Medina, Al Madīnah al Munawwarah, Saudi Arabia PULLMAN Full time
Responsible for smooth operation of the floor assigned.

  • Supervise Room Attendants
  • Organises and facilitates the room making process.
  • Daily allocation of rooms and deep cleaning tasks to Heartists.
  • Responsible for the cleanliness of guest rooms, corridors and heart of the house area of the floor.
  • Checks the occupied and departure rooms, giving special attention to guest needs.
  • Ensures that the entire operation is performed as per the laid down standards.
  • Manage guest requests, including VIP amenities and communicating them to the relevant team members
  • Routine inspection of guest bedrooms to ensure they meet standards.
  • Aware of all room categories and amenities.
  • Achieve positive outcomes from guest queries in a timely and efficient manner
  • Carry out lost and found procedures.
  • Report maintenance issues to Maintenance/Engineering Department.
  • Assist Housekeeping Manager with training requirements.
  • Represent the needs of the team to others in the hotel.
  • Comply with hotel security, fire regulations and all health and safety legislation.
  • Ensures Housekeeping Heartists are familiar with in house facilities for the purpose of assisting guests and to ensure and perform a proper use of all the equipment and property management system, to have a perfect knowledge of the set ups.
  • Ensure a close coordination with the Front Office, Engineering, Food and Beverage ,Security as well as the Guest Relation regarding usual and unusual guest requests
  • Appraise appearance, discipline and efficiency of all staff under direct supervision and initiate immediate remedial action if necessary and set performance targets for all Heartists, constantly monitor and increase productivity and as well helps Heartist improve their skills and provides support for career development
  • Ensure the strict control of room keys and section keys and a proper coverage, supervision of the Housekeeping sections at all times and implement and follow up daily check lists
  • To act as a representative of the Management when dealing with guest complaints or if an Heartist of the Housekeeping is facing difficulties that she/ he cannot solve on her/ his own. And ensure that all Heartists are treated fairly and consistently as outlined in their terms and conditions of employment, local legislation, and company / hotel policies and procedures.
  • Flexible and extend job duties to carry out any other reasonable duties and responsibilities within the job capability as assigned, including redeployment to alternative departments/areas if required, to meet business demands and guest service needs.
  • To respect Lost and Found procedures.
  • Diagnose problems and thoroughly analyze information to guide decision making ,Evaluate and assimilate critical information when reaching conclusions and make logical, competent decisions
  • Guarantees a high standard of service for guests in hotel rooms and common areas in line with hygiene and safety standards and monitoring Heartist to ensure guest receive prompt and courteous service and attention and particularly those of priority members, known repeat guests and other VIP's receive special attention
  • Supervise that all designated public areas are cleaned and maintained as per established standards, setups and schedules and offer assistance at any time in the operations and to monitor, highlight and suggest improvements on any dysfunction
  • Make daily room and public area inspections as per designated sections and to report any deviation from standard setups and maintenance. To follow up on the out of service rooms. And ensure proper linen supply for the designated floors

Qualifications

  • Saudis ONLY
  • Previous experience in the Housekeeping department
  • Good English Language


  • Medina, Al Madīnah al Munawwarah, Saudi Arabia Al Manakha Rotana Full time

    We are currently seeking for passionate and dynamic guest focused Housekeeping professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.As a Head Housekeeping Supervisor you are responsible to provide professional and customer focused service to our guests, ensuring...

  • Operations Supervisor

    2 weeks ago


    Medina, Al Madīnah al Munawwarah, Saudi Arabia Precision Hire Solution Full time

    High school or equivalent1 years of Microsoft Office products and applications experienceCan lift up to 49 pounds stand/walk during shifts lasting up to 12 hours and be able to frequently push pull squat bend and reachWork a flexible schedule/shift/work area including weekends nights and/or holidaysWork 40 hours/week and overtime as required You should be...

  • Supervisor, Housing

    2 weeks ago


    Medina, Al Madīnah al Munawwarah, Saudi Arabia King Faisal Specialist Hospital and Research Centre Full time

    Initiates the withdrawal and/or procurement of equipment, appliances, furniture and furnishings, materials and supplies needed in housing operations. Monitors their movements from the warehouses and satellite storages to housing units and vice-versa. Develops and maintains sound inventory system of all Hospital's housing assets (fixed, movable, dispensable,...


  • Medina, Al Madīnah al Munawwarah, Saudi Arabia Ravago Greece Group Full time

    Posted Monday, January 29, 2024 at 5:00 AM Objective / Purpose The primary purpose of this role is to maintain a clean working environment for all staff and visitors, ensuring the campus and all areas are safe. Areas of Responsibility / Tasks Performance must reflect appropriate level of expertise and achievement of the desired results for the items...

  • Storekeeper

    1 month ago


    Medina, Al Madīnah al Munawwarah, Saudi Arabia Marriott Full time

    Job Number Job Category Procurement, Purchasing, and Quality AssuranceLocation Le Méridien Medina, Khaled Bin El Waleed Road, Medina, Saudi Arabia, Saudi ArabiaSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYReceive and stage merchandise by department, mark appropriately for placement in facility, and deliver...

  • Storekeeper

    4 weeks ago


    Medina, Al Madīnah al Munawwarah, Saudi Arabia Marriott Full time

    Job Number Job Category Procurement, Purchasing, and Quality AssuranceLocation Le Méridien Medina, Khaled Bin El Waleed Road, Medina, Saudi Arabia, Saudi ArabiaSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYReceive and stage merchandise by department, mark appropriately for placement in facility, and deliver...


  • Medina, Al Madīnah al Munawwarah, Saudi Arabia Cleveland Clinic Full time

    Environmental Services Team Lead page is loaded Environmental Services Team Lead Apply locations Medina Hospital time type Full time posted on Posted 18 Days Ago job requisition id At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries...

  • Hk Floor Supervisor

    2 months ago


    Medina, Saudi Arabia PULLMAN Full time

    Responsible for smooth operation of the floor assigned. - Supervise Room Attendants - Organises and facilitates the room making process. - Daily allocation of rooms and deep cleaning tasks to Heartists. - Responsible for the cleanliness of guest rooms, corridors and heart of the house area of the floor. - Checks the occupied and departure rooms, giving...


  • Medina, Saudi Arabia Hilton Full time

    Housekeeping Floor Supervisor **What will I be doing?** As a Housekeeping Floor Supervisor, you will support the Housekeeping Department by ensuring the upkeep and cleanliness of the entire hotel. Specifically, a Housekeeping Floor Supervisor will perform the following tasks to the highest standards: - Allocate work duties to Team Members - Perform...

  • Floor Supervisor

    2 months ago


    Medina, Saudi Arabia IHG Hotels & Resorts Full time

    Excellent leadership and management skills.Ability to organize and supervise floor team.Knowledge of daily cleaning and maintenance operations.The ability to communicate and deal courteously with customers.Monitoring service level and ensuring quality.


  • Medina, Saudi Arabia AccorHotel Full time

    **Company Description** "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless...


  • Medina, Saudi Arabia AccorHotel Full time

    **Company Description** "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless...

  • Operations Supervisor

    2 weeks ago


    Medina, Saudi Arabia Afaq - Warehouse Branch Full time

    High school or equivalent - Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach - Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays - Work 40 hours/week, and overtime as required You should be able to motivate a team of individuals to meet...

  • Supervisor, Housing

    2 months ago


    Medina, Saudi Arabia King Faisal Specialist Hospital and Research Centre Full time

    Initiates the withdrawal and/or procurement of equipment, appliances, furniture and furnishings, materials and supplies needed in housing operations. Monitors their movements from the warehouses and satellite storages to housing units and vice-versa. Develops and maintains sound inventory system of all Hospital’s housing assets (fixed, movable,...

  • Supervisor, Housing

    3 weeks ago


    Medina, Saudi Arabia King Faisal Specialist Hospital and Research Centre Full time

    Initiates the withdrawal and/or procurement of equipment, appliances, furniture and furnishings, materials and supplies needed in housing operations. Monitors their movements from the warehouses and satellite storages to housing units and vice-versa. Develops and maintains sound inventory system of all Hospital’s housing assets (fixed, movable,...

  • Head Waiter

    2 months ago


    Medina, Saudi Arabia Hilton Full time

    Head Waiter A F&B Supervisor is responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent Guest and Member experience while having extensive knowledge of menu offerings. **What will I be doing?** As a F&B Supervisor, you are responsible for serving guests in a friendly, timely, and efficient manner to deliver an...

  • Operations Supervisor

    1 month ago


    Medina, Saudi Arabia Precision Hire Solution Full time

    High school or equivalent1 years of Microsoft Office products and applications experienceCan lift up to 49 pounds stand/walk during shifts lasting up to 12 hours and be able to frequently push pull squat bend and reachWork a flexible schedule/shift/work area including weekends nights and/or holidaysWork 40 hours/week and overtime as required You should be...

  • Operations Supervisor

    4 weeks ago


    Medina, Saudi Arabia Precision Hire Solution Full time

    High school or equivalent1 years of Microsoft Office products and applications experienceCan lift up to 49 pounds stand/walk during shifts lasting up to 12 hours and be able to frequently push pull squat bend and reachWork a flexible schedule/shift/work area including weekends nights and/or holidaysWork 40 hours/week and overtime as required You should be...


  • Medina, Saudi Arabia Hilton Full time

    Housekeeping Order Taker As a Housekeeping-Order Taker, you would be responsible for answering all telephones, dispatches via 2-way communication system and generates computerized reports to ensure department compliance with service standards. **What will I be doing?** As a Housekeeping-Order Taker, you will be responsible for performing the following...


  • Medina, Saudi Arabia Hilton Full time

    As a Housekeeping-Order Taker, you would be responsible for answering all telephones, dispatches via 2-way communication system and generates computerized reports to ensure department compliance with service standards. **What will I be doing?** As a Housekeeping-Order Taker, you will be responsible for performing the following tasks to the highest...


  • Medina, Saudi Arabia Hilton Full time

    As a Housekeeping-Order Taker, you would be responsible for answering all telephones, dispatches via 2-way communication system and generates computerized reports to ensure department compliance with service standards. **What will I be doing?** As a Housekeeping-Order Taker, you will be responsible for performing the following tasks to the highest...


  • Medina, Saudi Arabia Hilton Full time

    Housekeeping - Order Taker As a Housekeeping-Order Taker, you would be responsible for answering all telephones, dispatches via 2-way communication system and generates computerized reports to ensure department compliance with service standards. **What will I be doing?** As a Housekeeping-Order Taker, you will be responsible for performing the following...

  • Storekeeper

    1 month ago


    Medina, Saudi Arabia Marriott Full time

    Job Number 24092488 Job Category Procurement, Purchasing, and Quality Assurance Location Le Méridien Medina, Khaled Bin El Waleed Road, Medina, Saudi Arabia, Saudi Arabia Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Receive and stage merchandise by department, mark...

  • Storekeeper

    4 weeks ago


    Medina, Saudi Arabia Marriott Full time

    Job Number 24092488 Job Category Procurement, Purchasing, and Quality Assurance Location Le Méridien Medina, Khaled Bin El Waleed Road, Medina, Saudi Arabia, Saudi Arabia Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Receive and stage merchandise by department, mark...


  • Medina, Saudi Arabia KING FAISAL SPECIALIST HOSPITAL & RESEARCH CENTRE GEN.ORG. Full time

    Executive Housekeeper POSITION SUMMARY: The Assistant Housekeeper supervises and coordinates activities of room attendant, house attendant, public area cleaners and floor supervisors. He / She assists in the managing and directing of the day-to-day operations of all Housekeeping and laundry functions. Participates in and enforces quality assurance for...


  • Medina, Saudi Arabia KING FAISAL SPECIALIST HOSPITAL & RESEARCH CENTRE GEN.ORG. Full time

    Executive Housekeeper POSITION SUMMARY: The Assistant Housekeeper supervises and coordinates activities of room attendant, house attendant, public area cleaners and floor supervisors. He / She assists in the managing and directing of the day-to-day operations of all Housekeeping and laundry functions. Participates in and enforces quality assurance for...