Front Office Supervisor

5 months ago

Medina, Saudi Arabia AccorHotel Full time

**Company Description**
"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
Do what you love, care for the world, dare to challenge the status quo #BELIMITLESS"
- Supervise the day-to-day operation in Front Desk.
- Check all colleagues’ grooming and hygiene standards of colleagues
- Ensure that the check list done properly and sign the check list after the completion of the required shift’s tasks.
- Adhere to hotel policies and procedure.
- Check the HK discrepancy report and update FDM, AFOM and FOM if required.
- Do the credit limit check on daily basis for all guest in house.
- Check the FD colleagues’ transactions during the shift closure.
- Lead and supervise the day-to-day operation of the department to ensure service standards are followed with friendly and engaging service.
- Monitor guest service personnel to ensure maximum guest satisfaction through personal recognition and prompt cordial attention from arrival through departure.
- Display a pro-active and leading role in terms of service, culture, development, team image, systems, procedures and skill development.
- Ensure the Front Office team provides prompt and efficient service whilst also maximising occupancy levels and up-selling the property.
- Maintain an up-to-date knowledge of hotel information and local services, including operating hours, promotions, events, attractions and any allied information.

**Qualifications**
- Minimum 1-2 years’ experience in a similar role, within an international brand.
- Prior experience working with Opera and other related systems.
- Strong interpersonal and problem-solving abilities and the ability to lead by example.
- Fluency in English; additional languages are a plus.

**Additional Information**
Your team and working environment:
In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture
Note: Customization may be included for any specific local or legislative requirements, such as work permits
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

  • Assistant Front Office Manager

    5 months ago

    Medina, Saudi Arabia SOFITEL Full time

    Company Description **Why work for Accor?** We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless...

  • Director of Front Office

    7 months ago

    Medina, Saudi Arabia Millennium Hotels and Resorts MEA Full time

    As a Director of Front Office, you are responsible to oversee all aspects that impact guest service and hotel operations, with a focus on optimizing revenue and ensuring excellence in every interaction. Your responsibilities include managing room availability and overseeing daily Front Office functions, including guest check-in and check-out...

  • Front Office Manager

    5 months ago

    Medina, Saudi Arabia Hilton Full time

    Front Office Manager A Front Office Manager supervises the Front Office Team to ensure that Team Members are prepared and well-informed to deliver our Guests an exceptional experience from check-in through check-out. **What will I be doing?** As Front Office Manager, you will oversee the Front Office Team which is the main connection between the Guest, the...

  • Assistant Front Office Manager

    6 months ago

    Medina, Saudi Arabia Hilton Full time

    Assistant Front Office Manager An Assistant Front Office Manager assists in supervising the Front Office Team to ensure that Team Members are prepared and well-informed to deliver Guests an exceptional experience from check-in through check-out. **What will I be doing?** As Assistant Front Office Manager, you will assist in supervising the Front Office...

  • Front Office Manager

    5 months ago

    Medina, Saudi Arabia MOVENPICK Full time

    **Company Description** We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By...

  • Front Office Manager

    5 months ago

    Medina, Saudi Arabia AccorHotel Full time

    Directs, controls and coordinates activities of personnel engaged in such activities as: - Receiving, processing and confirming room reservations. - Selling, registering and assigning rooms to incoming guests; - Giving general information and aid and handling out keys to guests; - Giving general information and aid and handling out keys to guests; -...

  • Front Office Manager(Saudi)

    5 months ago

    Medina, Saudi Arabia Banyan Tree AlUla Full time

    Front Office Manager You will showcase your leadership and interpersonal strengths as Front Office Manager, where you will lead our team of service ambassadors, maximize Front Office operations and ensure exceptional guest service. **KEY ROLES & RESPONSIBILITIES** - Reporting to the Assistant Director of Rooms, responsibilities and essential job functions...

  • Front Office Night Manager

    5 months ago

    Medina, Saudi Arabia MOVENPICK Full time

    **Company Description** We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By...

  • Front Office Duty Manager

    5 months ago

    Medina, Saudi Arabia MOVENPICK Full time

    **Company Description** We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By...

  • Assistant Front Office Manager

    6 months ago

    Medina, Saudi Arabia SOFITEL Full time

    Company Description We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining...

  • Assistant Front Office Manager

    5 months ago

    Medina, Saudi Arabia Crowne Plaza Hotels & Resorts Full time

    **Your day to day** **People** -Manage day-to-day staffing needs, plan and assign work and establish performance and development goals for team members. Provide mentoring, coaching and regular feedback to improve team member performance -Educate and train team members in compliance with federal, state and local laws and safety regulations. Ensure staff is...

  • Receptionist (Front Desk)

    5 months ago

    Medina, Saudi Arabia MOVENPICK Full time

    **Company Description** We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By...

  • IT Supervisor

    7 months ago

    Medina, Saudi Arabia Hilton Full time

    IT Supervisor An IT Supervisor will be responsible for the day-to-day support of IT systems for business systems, office systems, computer networks, and telephony systems throughout the hotel. **What will I be doing?** As an IT Supervisor, you will support the IT Department in its efforts to ensure the quality and delivery of IT systems for both the hotel...

  • Front Office Agent

    5 months ago

    Medina, Saudi Arabia AccorHotel Full time

    **Company Description** "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless...

  • IT Supervisor

    7 months ago

    Medina, Saudi Arabia Hilton Full time

    An IT Supervisor will be responsible for the day-to-day support of IT systems for business systems, office systems, computer networks, and telephony systems throughout the hotel. **What will I be doing?** As an IT Supervisor, you will support the IT Department in its efforts to ensure the quality and delivery of IT systems for both the hotel and its...

  • Guest Relations

    5 months ago

    Medina, Saudi Arabia Hilton Full time

    Guest Relations (Supervisor) A Guest Relations Team Member engages with our VIP Guests throughout the entire hospitality experience. From check-in to check-out, the Guest Relations Team is always prepared to respond to VIP Guest requests at concierge, during promotional activities, and more. **What will I be doing?** As a Guest Relations Team Member, you...

  • Guest Relations Supervisor

    5 months ago

    Medina, Saudi Arabia AccorHotel Full time

    **Company Description** "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless...

  • Health Safety and Hygiene Supervisor

    5 months ago

    Medina, Saudi Arabia Hilton Full time

    Health Safety and Hygiene Supervisor A Hygiene Supervisor oversees the maintenance/upgrade of sanitation and hygiene standards to ensure all food served to guests and employees are free of microbiological, chemical and physical contamination and all work areas conform to required Hygiene and Sanitation levels. **What will I be doing?** The Hygiene...

  • Human Resources Supervisor

    5 months ago

    Medina, Saudi Arabia AccorHotel Full time

    **Company Description** "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless...

  • Health Safety and Hygiene Supervisor

    5 months ago

    Medina, Saudi Arabia Hilton Full time

    A Hygiene Supervisor oversees the maintenance/upgrade of sanitation and hygiene standards to ensure all food served to guests and employees are free of microbiological, chemical and physical contamination and all work areas conform to required Hygiene and Sanitation levels. **What will I be doing?** The Hygiene Supervisor is responsible for the...