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Product Specialist Pah/oh

3 months ago

Jeddah, Makkah Province, Saudi Arabia Johnson & Johnson Full time
Janssen KSA is recruiting for
Product Specialist to be located in
Eastern Region, Dammam.


Caring for the world, one person at a time has inspired and united the people of Johnson & Johnson for over 125 years.

We embrace research and science - bringing innovative ideas, products and services to advance the health and well-being of people.

Employees of the Johnson & Johnson Family of Companies work with partners in health care to touch the lives of over a billion people every day, throughout the world.

Thriving on a diverse company culture, celebrating the uniqueness of our employees and committed to inclusion. Proud to be an equal opportunity employer. And our culture is interconnected by the shared values of Our Credo. It's a culture that celebrates diversity and diverse perspectives.

It helps employees achieve an effective mix between work and home life and supports their efforts to have a positive impact on their communities.


Summary Of The Job:


The main task of a Product Specialist in Janssen is to represent Janssen in front of Health care professionals making sure Janssen products are used based on their own merit, and according to their clinical indications, while respecting all J&J Credo obligations.

PS promotes registered Janssen products within registered indications in order to increase Janssen products access in collaboration with other functions.

This takes place through detailing Janssen products value in order to serve more eligible patients

Duties & Responsibilities
Maximize Patient share of assigned products through Understanding the patient pathway, making sure sales are maximized and all sales processes are done respecting J&J compliance, Quality guidelines and local laws

This Is Achieved Through:

  • Achieving sales and market share target for the assigned territory.
- follow up on sales of assigned accounts (hospitals, pharmacies etc.) for their level of consumption & stocks and follow up on purchasing mechanisms like tenders, order issuing etcto make sure products are available.

  • Promote Janssen image as a scientific transformational digital innovator within his/her assigned accounts and organizing promotional/digital scientific meetings.
  • Liaise with Value chain team for reviewing pharmacies listed in distributor's sales report

Maximizing Janssen's Access Reach Through:

  • Full Account Mapping, understanding the logístical processes, product listing processes, contracting, account Stakeholders and decisionmaking processes within the account.
  • Developing and maintaining longterm engagements with customers/stakeholders within the Accounts (e.g. Directors of Pharmacy, Senior Procurement Managers, Tender Managers and Hospital Management).
  • Identify short and longterm business opportunities according to Core Value Team (CVT) strategy in collaboration with Market Access team.

Ensuring Execution Excellence Through

  • Fulfilling all Customer Interaction Excellence (CIE) index and KPIs within the agreed timelines including but not limited to: Updating database, correct & accurate reporting of visits to HCPs with valuable call feedback, sample correct handling and continuous improvement of qualitative performance.
Maintain updated knowledge of disease areas, products and competitors through:

  • achieving results in scientific quizzes organized by CVT according to manager's expectations
- attending all assigned trainings and to capture learnings showing improvement in technical and ethical business practices.
- organize assigned activities respecting all compliance rules and using correctly CRM system as stipulated in related SOP

Compliance with set guidelines, policies and SOPs of J&J and of local regulation. This includes

  • Local laws & HCBI guidelines, Foreign Corrupt Practices Act (FCPA), Policy of business conduct and other J&J policies.
  • Pharmacovigilance rules notifying within company regulations about Adverse Events & Product Quality Complaints.
  • Quality and compliance practices
- global fleet safety standard requirements. & local traffic laws

Main performance measures (Performance Goals)

  • Self
- discipline, result oriented

  • Demonstrating leadership and Credo imperatives competence
  • PS should show collaborative behavior and ability to work in a team contributing in his/her team business

Qualifications:

Experience Required

  • Education: Graduate of Pharmacy
  • Digital knowledge is an advantage
  • Language: Fluency in English
  • Hold a Saudi Passport
  • Hold a professional Licensure issued by the SCFHP

Leadership Behaviors Required:

  • LIVE OUR CREDO: Puts the needs of Our Credo stakeholders first, pursues the highest standards of quality, safety, compliance & ethics and Ensures everyday actions contribute to Our Purpose
  • CONNECT: Builds internal and external relationships based on respect, Collaborates openly across boundaries and acts as a team player.
  • SHAPE: Inspires and contributes ideas that challenge thinking, demon