![Ericsson](https://contents.bebee.com/companies/sa/ericsson/avatar-XPgFb.png)
Cloud Support Engineer
2 weeks ago
About this opportunity
We are now looking for a Cloud Support Engineer that will provide technical service and support to our customers.
In this role, you will troubleshoot and resolve problems to stabilize and optimize customer networks. You will configure and integrate different nodes and solutions in new and live customer networks.
The Support Expert typically interacts with customer technical staff, operation managers, service engineers and other groups within the Service Delivery organization.
As there are no distinct borders between the areas, you will need to be flexible and master more than one area.
Working as a Support Expert will require a broad knowledge within telecom and Datacom, covering both hardware, software, and network knowledge.
You will work, collaborate, and communicate in an international environment, both with colleagues internally as well as customers and suppliers to Ericsson.
The role more than often requires you to take on big responsibility and it is important that you can work independently.
What you will do
- Customer Service Request handling
- Provide preemptive solution to stabilize and optimize customer network
- Perform remote and onsite troubleshooting in customer network
- Handling of dedicated support
- Provide regular progress updates in the support system for each assigned support issue.
- Software Update Management (SUM) handling
You will bring
- Education: Bachelor degree or above in Telecommunication, Computer Science, Computer Networking etc...
- Min years of experience: 67 years' experience on telecom or IT company
- Demonstrated ability on some or all: Virtualization, Cloud technologies (e.g., OpenStack), Linux OS knowledge, DB knowledge, TCP/IP networking concepts and packet analysis, HDS/infrastructure competence.
- Red Hat Openstack Knowledge is a plus
- Deep Knowledge of Linux including extensive Hands on and Administration to ensure customer satisfaction with the performance of installed systems by successful handling and reporting of all technical problems.
- Software Defined Networking (SDN) is a plus
- Experience in Cloud Operation based on Openstack and SDN is a plus
What ́s in it for you?
Here at Ericsson, our culture is built on over a century of courageous decisions. With us, you will no longer be dreaming of what the future holds - you will be redefining it. You won't develop for the status quo but will build what replaces it.
Joining us is a way to move your career in any direction you want; with hundreds of career opportunities in locations all over the world, in a place where co-creation and collaboration are embedded into the walls.
You will find yourself in a speak-up environment where empathy and humanness serve as cornerstones for how we work, and where work-life balance is a priority.
Welcome to an inclusive, global company where your opportunity to make an impact is endless.What happens once you apply?
Do you believe that an organization fostering an environment of cooperation and collaboration to execute with speed creates better business value? Do you value a culture of humanness, where fact-based decisions are important, and our people are encouraged to speak up? Do you believe that diverse, inclusive teams drive performance and innovation? At Ericsson, we do.
Primary country and city:
Saudi Arabia (SA) || Saudi Arabia : Riyadh : Riyadh || Saudi Arabia : Makkah : Jeddah
Req ID: 709232
-
Cloud Support Associate Engineer
2 weeks ago
Riyadh, Ar Riyāḑ, Saudi Arabia Canonical Full timeBachelors or equivalent four year degree in a technical field from an accredited college or university. Preferable majors: Computer Science, MIS, Electrical Engineering, etc.Experience with Linux troubleshooting (collecting logs and stack traces, fine-tuning by editing configuration files)Experience with Linux server administrationStrong knowledge of Cloud...
-
IBM Cloud Pak for Integration Support Engineer
2 weeks ago
Riyadh, Ar Riyāḑ, Saudi Arabia Solsystems Full timeResidence Permit: Candidate with existing Saudi iqama will be preferred.SOL Gulf: Company ProfileSOL helps businesses modernize technology, optimize processes, and accelerate success so our clients stay ahead in a hyper changing world. We are an ambitious team of technology experts with a vision to deliver world class implementation of digital...
-
Gcp Security Cloud Support Engineer
2 weeks ago
Riyadh, Ar Riyāḑ, Saudi Arabia Deqode Full time1.Design, deploy, and manage secure, scalable, and reliable cloud infrastructure on GCP.Conduct security assessments and reviews to identify vulnerabilities and risks in the cloud environment.Collaborate with development teams to integrate security into the DevOps pipeline and ensure compliance with security policies and practices.Manage identity and access...
-
Cloud Engineer
2 weeks ago
Riyadh, Ar Riyāḑ, Saudi Arabia Lucid Motors Full timeLeading the future in luxury electric and mobilityAt Lucid, we set out to introduce the most captivating, luxury electric vehicles that elevate the human experience and transcend the perceived limitations of space, performance, and intelligence. Vehicles that are intuitive, liberating, and designed for the future of mobility.We plan to lead in this new era...
-
Cloud Sales Engineer
2 weeks ago
Riyadh, Ar Riyāḑ, Saudi Arabia Teleperformance Full timeCloud Sales EngineerQualification Bachelor's degree in Computer Science or other technical field Preferred MS degree in Computer Science Experience7-10 years of Total Experiences 5 years of experience serving in the capacity of a technical sales engineer in a cloud computing environment OR Equivalentexperience in a customer facing role (including working as...
-
Cloud Customer Engineer
2 weeks ago
Riyadh, Ar Riyāḑ, Saudi Arabia CNTXT Full timeHelp guide our customers on some of the most exciting digital programmes around and become the key player in their cloud transformation journey. Riyadh Cloud Full-Time Intermediate What we're looking forWe are looking for a Cloud Customer Engineer with deep proficiency in ML/AI who can help us deliver powerful solutions on Google Cloud. An excellent...
-
Cloud Customer Engineer
2 weeks ago
Riyadh, Ar Riyāḑ, Saudi Arabia CNTXT Full timeConfident in Google Cloud products? Have a gift for helping customers create the right solutions for their business? Get ready for your next opportunity as a Cloud Customer Engineer at CNTXT. Riyadh Cloud Full-Time Intermediate What we're looking forWe're seeking a savvy tech professional who knows the ins and outs of Google Cloud products. You'll be the...
-
Junior Cloud Engineer
2 weeks ago
Riyadh, Ar Riyāḑ, Saudi Arabia RLDatix Full timeJunior Cloud EngineerLocation: Saudi ArabiaEvery single day around the world, thousands of patients are harmed from care delivery errors, many of which are preventable. We want to change that. RLDatix is on a mission to improve healthcare by enabling a world where patients receive the best and safest care possible. Trusted by thousands of clients around the...
-
Cloud Customer Engineer
2 weeks ago
Riyadh, Ar Riyāḑ, Saudi Arabia CNTXT Full timeHelp us spread the power of cloud computing across the MENA region. In this role, you'll support organizations to sign on to use Google Cloud products, making their work more productive, mobile and collaborative. Riyadh Cloud Full-Time Intermediate What we're looking forWe're seeking a savvy technical sales expert with a passion for API management and app...
-
Google Cloud Engineer
2 weeks ago
Riyadh, Ar Riyāḑ, Saudi Arabia Devoteam Alegri GmbH Full timeDevoteam is a leading consulting firm focused on digital strategy, tech platforms and cybersecurity. By combining creativity, tech and data insights, we empower our customers to transform their business and unlock the future.With 25 years' experience and more than 8,500 employees across Europe, the Middle East and Africa, Devoteam promotes responsible tech...
-
Cloud Data Engineer
2 weeks ago
Riyadh, Ar Riyāḑ, Saudi Arabia CNTXT Full timeHelp our clients catalyze their business growth by showcasing transformative Google Cloud solutions. We'll support you to work in a dynamic team using cutting-edge and innovative technologies. Riyadh Cloud Full-Time Intermediate What we're looking forWe are in search of a passionate Cloud Data Engineer who will guide customers to ingest, store, process,...
-
Cloud Networking Engineer
2 weeks ago
Riyadh, Ar Riyāḑ, Saudi Arabia CNTXT Full timeCNTXT is seeking a dynamic and motivated Cloud Networking Engineer to join our growing team. You will play a key role in supporting clients with their Google Cloud Platform (GCP) adoption, specifically focusing on designing and implementing secure and scalable cloud network solutions.Collaborate with clients and internal teams to design and implement cloud...
-
Account Cloud Engineer
2 weeks ago
Riyadh, Ar Riyāḑ, Saudi Arabia Oracle Full timeAccount Cloud Engineer-230002TJApplicants are required to read, write, and speak the following languages: EnglishPreferred QualificationsDo you enjoy working with people and creating unique experiences?We believe the ability to engage with people, communicate an idea and convince stakeholders is key to success. Together with colleagues from all around the...
-
Cloud Networking Engineer
2 weeks ago
Riyadh, Ar Riyāḑ, Saudi Arabia Eminence Talent Group Full timeCompany DescriptionOur joint venture provides premium cloud and digital transformation products and services in the Middle East and North Africa. Our digital solutions enable customers to achieve greater efficiency sustainability and profitability throughout their digital transformation journeys.About the positionWe seek a dynamic and motivated Cloud...
-
Cloud Engineer
2 weeks ago
Riyadh, Ar Riyāḑ, Saudi Arabia proven Full timeOracle Cloud Integration Platform (OCI)Candidate should be proficient with Oracle cloud offerednetwork infrastructure technologies and platforms . Candidate should haveknowledge adequate experience with Cisco Switches, Routers & Firewalls.Candidate must have expert level understanding of IPVPN, MPLS, Routing &Switching.Candidate should have experience in...
-
Cloud Architect
2 weeks ago
Riyadh, Ar Riyāḑ, Saudi Arabia CNTXT Full timeJoin our dynamic team as a Google Cloud Architect and help us ignite change and unlock our clients' digital potential. Riyadh Full-Time Mid-level What we're looking forWe're on the hunt for a strong communicator and technical visionary with Google Cloud architecture and DevOps experience. You'll be the wizard behind the curtain, managing our GCP-based...
-
Cloud Infrastructure Senior Engineer
2 weeks ago
Riyadh, Ar Riyāḑ, Saudi Arabia Aroma City Group Full time:One of the largest IT Services companies which is founded and based in the MENA region for 25 years, is hiring a- Cloud Infrastructure Senior Engineerto be based in its HQ in the GulfType of Contract: One-Year renewable Full-Time Contract.Essential Duties and Responsibilities:Assess and design end-to-end Cloud & Infrastructure programs including the...
-
Account Cloud Engineer Manager
2 weeks ago
Riyadh, Ar Riyāḑ, Saudi Arabia Oracle Full timeProvides direction, leadership, and specialist knowledge to Account Cloud Engineering team team in designing, demonstrating and deploying Oracle Cloud architectures that address customer business problems. Guides team to drive Oracle Cloud customer consumption through accelerating the adoption of Oracle cloud sible for managing resources that work with...
-
Pre Sales Engineer- Cloud
2 weeks ago
Riyadh, Ar Riyāḑ, Saudi Arabia FAMA Technologies Full timeKey Responsibilities: Collaborate with potential clients to comprehend their business objectives, technical needs, and cloud solution requirements. Work closely with the sales team to design and present scalable, secure, and costeffective cloud solutions aligned with client specifications. Assist in creating migration strategies, considering various...
-
Senior Cloud Infrastructure Engineer
2 weeks ago
Riyadh, Ar Riyāḑ, Saudi Arabia CNTXT Full timeAs our new Senior Cloud Infrastructure Engineer, you will play a crucial role in enabling our clients to deploy and manage their Google Cloud products efficiently and make the promises of cloud real for their businesses. Riyadh Managed Services Full-Time Expert What we're looking forWe are in search of a talented and experienced Senior Cloud...