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Quality Coach
2 weeks ago
Develop a deep understanding of our products, including their features, benefits, use cases, and competitive advantages.
Stay up to date with the latest product updates, enhancements, and industry trends to ensure accurate and current knowledge.
Act as the go-to resource for the sales team, providing prompt and accurate responses to their product-related inquiries.
2. Sales Team Support:
Collaborate with the sales department to identify their training and product knowledge needs.
Provide guidance and support to sales representatives, assisting them in articulating product value propositions and overcoming customer objections.
Conduct regular training sessions, workshops, and one-on-one coaching to enhance the sales team's product knowledge and selling skills.
3. Training Program Development:
Design and implement a comprehensive training program that covers product knowledge, sales techniques, objection handling, and customer-focused selling.
Develop training materials, including presentations, training manuals, and online resources, to support the training program.
Continuously evaluate and enhance the effectiveness of training initiatives based on feedback and performance metrics.
4. Product Feedback and Improvement:
Act as a liaison between the sales and product departments, providing valuable insights and feedback on customer needs, market trends, and product enhancements.
Collaborate with the product team to ensure that customer feedback and sales insights are considered during product development and improvement processes.
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Quality Control Manager
2 weeks ago
Jeddah, Makkah Province, Saudi Arabia Talent Pal Full timeEnsure the Operation lines run smoothly and generate a consistently suitable output of products that meet quality and efficiency standards. Understands the customer's needs and requirements and coordinates employee efforts and communications between management and the Operation teams.Accountabilities Establish a quality of procedures, standards, and...
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Quality Control Manager
2 weeks ago
Jeddah, Makkah Province, Saudi Arabia Nahdi Full timeEnsure the Operation lines run smoothly and generate a consistently suitable output of products that meet quality and efficiency standards. Understands the customer's needs and requirements and coordinates employee efforts and communications between management and the Operation teams.Accountabilities Establish a quality of procedures, standards, and...
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Quality Assurance Supervisor
2 weeks ago
Jeddah, Makkah Province, Saudi Arabia Nahdi Full timeEnsure compliance of the DC and shipping operations to the quality standards set by the Saudi Food and Drug Authority, MOH and the requirements of the ISO.AccountabilitiesRequirements Regulations: Conduct inspections to ensure that all the operational processes in the warehouses and shipping areas in order to assure compliance with the quality standards and...
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Quality & Service Excellence
2 weeks ago
Jeddah, Makkah Province, Saudi Arabia Bupa Arabia Full timePartner with the Key Stakeholders/Directors in order to design the service excellence strategy framework and drive the Service Excellence Strategy Steering Committee through monthly sessions to ensure BUPA service targets are on track. Ensure that all the Service Differentiation activities agreed, and the service strategy framework are being delivered by the...
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Technical & Quality Manager
2 weeks ago
Jeddah, Makkah Province, Saudi Arabia Nestle Full timeYou're energized by challenges, creative brand-buildingand great coffee?The Nespresso story began with a simple but revolutionary idea: enable anyone to create the perfect cup of coffee - just like a skilled barista.From this beginning more than 30 years ago, the Nespresso brand concept, the Nespresso Trilogy: exceptional coffees, smart and stylish coffee...
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Quality & Service Excellence
2 weeks ago
Jeddah, Makkah Province, Saudi Arabia Bupa Arabia Full timeTo lead, design, execute and monitor all the strategic and operational activities of the service differentiation to ensure that Bupa Arabia is the preferred insurance company and stays, ahead of competition in every touch point of the customer journey.Service Excellence Strategy: Partner with the Key Stakeholders/Directors in order to design the service...
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Inventory Control and Quality Assurance Lead
2 weeks ago
Jeddah, Makkah Province, Saudi Arabia Afaq - Warehouse Branch Full timeHigh school or equivalent Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach Work 40 hours/week, and overtime as requiredAs a Team Lead you will be responsible for shift execution and...
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Inventory Control and Quality Assurance Lead
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Jeddah, Makkah Province, Saudi Arabia Afaq - Warehouse Branch (Amazon) Full timeDESCRIPTIONAs a Team Lead you will be responsible for shift execution and team's supervision and engagement in your area of the Fulfillment Centre. Along with your manager and with line operators, you'll work closely to ensure that the assigned department is performing in line with the plan and that customer expectations are met, if not exceeded. A core part...
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Inventory Control and Quality Assurance Lead
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Jeddah, Makkah Province, Saudi Arabia Amazon MENA Full timeDESCRIPTIONAs a Team Lead you will be responsible for shift execution and team's supervision and engagement in your area of the Fulfillment Centre. Along with your manager and with line operators, you'll work closely to ensure that the assigned department is performing in line with the plan and that customer expectations are met, if not exceeded. A core part...
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Inventory Control and Quality Assurance Lead
2 weeks ago
Jeddah, Makkah Province, Saudi Arabia Amazon Full timeInventory Control and Quality Assurance LeadJob ID: | Afaq - Warehouse BranchAs a Team Lead you will be responsible for shift execution and team's supervision and engagement in your area of the Fulfillment Centre. Along with your manager and with line operators, you'll work closely to ensure that the assigned department is performing in line with the plan...
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Icqa Site Manager, Inventory Control and Quality
2 weeks ago
Jeddah, Makkah Province, Saudi Arabia Afaq - Warehouse Branch Full timeBachelor's Degree from an accredited university or equivalent qualification Demonstrated solid proficiency in time management skills, alongside confidence in organising vast amounts of data Resilient, focused problem solver and selfstarter, with the ability to multitask and prioritize in a complex, occasionally ambiguous environment Proven ability to...
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Call Center
2 weeks ago
Jeddah, Makkah Province, Saudi Arabia Bupa Arabia Full timePlan & prepare the schedules to manage workload and cover work shifts by coordinating with other teams. Ensure great delivery of service and support to members within agreed KPIs and to meet customer service targets. Monitor and report team day to day activities such as attending training or coaching sessions, Kaizen validation, submission, etc. Ensure to...
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Call Center
2 weeks ago
Jeddah, Makkah Province, Saudi Arabia Bupa Arabia Full timePlan & prepare the schedules to manage workload and cover work shifts by coordinating with other teams. Ensure great delivery of service and support to members within agreed KPIs and to meet customer service targets Monitor and report team day to day activities such as attending training or coaching sessions, Kaizen validation, submission, etc. Manage and...
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Contact Center Team Leader
2 weeks ago
Jeddah, Makkah Province, Saudi Arabia Talent Pal Full timeJob Description:Purpose of Role:To assist management in maintaining customer operations quality of service. To supervise, develop and gear the performance of the customer service representatives towards agreed upon goals. Manage day-to-day planning and operations. Act as a focal point and smoothen communications between front liners and management. Insure...
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Senior Manager Call Center
2 weeks ago
Jeddah, Makkah Province, Saudi Arabia Talent Pal Full timeJob DescriptionPlan & prepare the schedules to manage workload and cover work shifts by coordinating with other teams. Ensure great delivery of service and support to members within agreed KPIs and to meet customer service targets. Monitor and report team day to day activities such as attending training or coaching sessions Kaizen validation submission etc....
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Electrician
2 weeks ago
Jeddah, Makkah Province, Saudi Arabia Zahid Group Full timePrimary purpose of the job:Make quality repairs to Trucks after first diagnosing the fault. To be able to pass on technical information to those working with him.Principal accountabilities: Quick efficient quality repairs to quality products. Keep work area tidy and ensure tooling is sufficient and in good order. Read and understand wiring drawings, repair...
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Health Safety Advisor
2 weeks ago
Jeddah, Makkah Province, Saudi Arabia Durrah Advanced Development Co Full timeBuild strong and long term relations with clients as a trusted advisor on strategic issuesShape client's agenda through understanding key pains and propose discussion points with TAM leadershipTake the full ownership of multiple projects concurrentlyStructure the full scope of the project and defines the project's specific approach, framework, and...
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Site Safety Manager
2 weeks ago
Jeddah, Makkah Province, Saudi Arabia iENGINEERING (Private) Limited Full timeReports to Project Manager on site operationally and functionally reporting to the HO Safety ManagerGood leadership qualities & Supervisory skills to offer guidance, coaching and supervision to subordinates.He should be familiar in the development of HSE Plans, HSE Procedures, Risk Assessment, JHA's / AHA's, etc. ·Understanding in 'Root-Cause Analysis' for...
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QA/QC Manager Civil And Mechanical
2 weeks ago
Jeddah, Makkah Province, Saudi Arabia iENGINEERING (Private) Limited Full timeQA/QC Manager Civil And Mechanical iENGINEERING (Private) Limited, Saudi Arabia Shall monitor all quality related activities on the project. ·Shall ensure that the project quality objectives are identified, documented and made available with all work groups in compliance with the project QMS requirements. ·Should be familiar with all industry quality...
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Senior Commissioning Manager
4 weeks ago
Jeddah, Makkah Province, Saudi Arabia Hitachi Careers Full timeDescription You as a Senior Commissioning Manager will be part of Hitachi Energy business based in Jeddah, Saudi Arabia. Acting as Commissioning manager on our sites globally and lead a team of motivated commissioning engineers.Your responsibilitiesInteracting with Hitachi Energy HVDC project sites, clients, other teams, and colleagues to maintain the...