Fault and Performance Management Engineer

2 weeks ago

Riyadh, Ar Riyāḑ, Saudi Arabia SIGMA Full time

Job Purpose:

FM/PM Engineer will be responsible for handling demand delivery and operations related tasks ensuring the smooth functioning of our applications by monitoring analyzing and optimizing performance metrics while quickly identifying and resolving faults or issues. Your strong analytical and troubleshooting abilities will be crucial in identifying and resolving the root cause of any issues that arise. Responsibilities include monitoring performance analyzing metrics for improvement troubleshooting faults deploying monitoring tools collaborating with teams documenting procedures and staying updated on industry trends.

Duties & Responsibilities:

  • Collaborate with other teams within the organization to ensure seamless integration of FM/PM system with other systems technologies and processes.
  • Ensure the smooth operation and performance of the Fault and Performance Management applications troubleshooting any issues that arise and implementing necessary solutions.
  • Implement and maintain best practices for monitoring analyzing and reporting on network performance ensuring that key metrics are met.
  • Coordinate with stakeholders to understand their requirements and prioritize tasks to ensure the efficient delivery of the services.
  • Conduct regular system audits to identify and resolve operational issues or vulnerabilities.
  • Monitor system resources and highlight any abnormalities to the concerned team.
  • Stay up to date with emerging technologies and industry trends in order to propose and implement improvements to FM/PM system to keep it competitive and efficient.
  • Continuously monitoring the performance of telecommunications or network systems including equipment devices and infrastructure to ensure optimal operation and adherence to service level agreements (SLAs).
  • Providing complete management of FM/PM system in whole project lifecycle in Analysis Design Testing and Implementation and maintenance.
  • Supports work assignments in accordance with departmental or agency objectives; keep an eye on production standards and capabilities and ensures the maintenance of adequate quality and quantity of work.
  • Handling the scope related to devices monitoring and did proper implementation in FM/PM system.
  • Design develop and maintain FM/PM system to the specific needs of network services which can include integration data enrichment root cause impact analysis and more.
  • Ensure that various systems within the network ecosystem can seamlessly integrate with each other. This includes integrating with partner systems and thirdparty applications.
  • Implement automation scripts and processes to streamline network operations reducing manual effort and improving efficiency.
  • Continuously monitor and optimize the performance of FM/PM system to ensure that meet servicelevel agreements (SLAs) and performance targets.
  • Maintain comprehensive documentation for FM/PM system including system architecture codebase APIs and data structures.
  • Work closely with crossfunctional teams including network engineers operations teams and business analysts to understand requirements and design/develop solutions that align with business goals including the testing of developed solution.
  • Provide ongoing support and maintenance for FM/PM system including troubleshooting issues applying updates and ensuring system availability.
  • Oversee the endtoend release management process ensuring seamless coordination testing and deployment of software updates and enhancements.
  • Deliver clear and insightful presentations to stakeholders conveying technical information and project updates effectively.


Job Requirements (Skills and licensing or Certification Required): Candidate should have experience with Nokia FLOW-ONE Provisioning System or other provisioning systems in any telecom operator. Must have hands on experience on designing, developing, configuring, and deploying provisioning workflows. Must have hands on experience on debugging provisioning & activation issues. Preferred to have experience on BSS applications like billing, charging, and mediation. Apply systems analysis techniques and procedures to identify and resolve issues related to provisioning & activation systems. Excellent trouble shooting skills to investigate performance issues & outages. Deep understanding of provisioning concepts in telecom operator network & its importance. Having experience in integrating the provisioning system with the HLR/VLR. Development experience using Java or C# or any OOP language. Good hands on experience in DBs and SQL development. Must have good shell scripting knowledge & UNIX fundamentals. Excellent communication and presentation skills.

  • Facility Management Performance Engineer

    2 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Eram Talent Full time

    Manage the inspection and maintenance of buildings systems and engineering assets to standards. Interface with the facility users and BUs, and follow-up with the users' requests and work ordersInvestigate and diagnose faulty systemsManage the prioritization of work and delivery to plan through a multi-disciplinary team, check and inspect the contractor's...

  • Lead Instructor

    2 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Facilities and Hospitality Management FHM Full time

    We are presently recruiting a Service Engineer, for one of our Kerry based clients. You will be working directly with the Maintenance and Engineering teams. The successful candidate will hold an Engineering based qualification and have sound mechanical knowledge, with relevant experience in a heavy industrial environment. This is a full-time position based...

  • Manager, Performance

    2 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Ma'aden Full time

    Position Title:Manager, Performance & PlanningBroad Band:M12: ManagementTalent Pipeline Layer:Managing Managers (MM)OVERALL JOB PURPOSE:A Performance & Planning Manager plays a key leadership role in an organization's strategic direction. They develop and implement processes for both creating effective plans and measuring performance against those plans....

  • Performance Management Analyst

    2 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia King Faisal Specialist Hospital and Research Centre Full time

    Reviews and analyses Hospital performance management systems for enhancement. Assists in administering duties within the Employee Performance Management (EPM) system. Assists in researching\ benchmarking studies and recommendingnew performance system methodologies that align with the department's functions and objectives.Essential Responsibilities and...

  • Head, Performance Management

    2 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia King Faisal Specialist Hospital and Research Centre Full time

    Leads PerformanceManagement initiatives, projects, activities and functions across th Organization in line with the HumanCapital (HC) strategic goals and objectives. Provides specialized efficientstrategic expertise on Performance Management matters.Essential Responsibilities and Duties:1- Plans, organizes and manages initiatives, projects,activities, and...

  • Performance Management Specialist

    2 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia King Faisal Specialist Hospital and Research Centre Full time

    Manages a range of activities related to Performance Management system. Monitors and evaluates the overall EPM activities including qualititative and quantitative data analysis, as well as action-research, consults and facilitates using participatory methods and learning methods/techniques. ensures compliance with the department's mission and...

  • Station Engineer

    2 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Eram Talent Full time

    Eram Talent is currently hiring for the position of Station Engineer in the Energy industry. As a Talent Acquisition Consultancy, Eram Talent specializes in providing exceptional recruitment solutions for various industries including oil and gas, infrastructure, water, transportation, science and technology, and healthcare.Requirements: Manage the inspection...

  • Manager, Performance Management

    2 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Michael Page Full time

    Our client is seeking a highly skilled and experienced Performance Manager to join their dynamic team. In this role, you will be working with crucial business units to optimise performance metrics, identify areas for improvement, and implement strategies to enhance overall efficiency and productivity.Client DetailsManager, Performance Management - Mining -...

  • Manager, Performance Management

    2 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Michael Page International (UAE) Full time

    About Our Client Manager, Performance Management - Mining - Riyadh, Saudi ArabiaMy client is a leading mining company based in Saudi Arabia, known for its innovative approach to resource extraction and commitment to sustainable practices. With a focus on excellence and growth, they play a crucial role in the development of the region's mining industry. Job...

  • Manager, Performance Improvement

    2 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia King Faisal Specialist Hospital and Research Centre Full time

    Develops the Performance Improvement (PI) Plan in line with the hospital's mission, vision, provision of service and strategic objectives, Coordinates the plan with the PI team and counterparts in KFSH&RC branches, and leads its execution. Assume responsibility of leading, organizing and executing all PI related activities.Essential Responsibilities and...

  • Performance & Reporting Manager

    2 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia KBR Full time

    Title:Performance & Reporting ManagerThe Performance and Reporting Manager plays a crucial role in the successful execution of a portfolio of Programmes, Districts, Mega Projects and Projects. They oversee and manage all aspects of Performance and Reporting ensuring effective large volume data management, baselining, quality assured progress outputs,...

  • Mechanical Maintenance Engineer

    2 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Adecco Full time

    Mechanical Maintenance Engineer (FM)Find your next role with Adecco We are currently recruiting for Mechanical Maintenance Engineer for our client, a leading facility management company in Saudi Arabia. The primary focus of the role will be to provide professional and technically sound installation, infrastructure and maintenance for all HVAC & Plumbing...

  • IT Support Engineer

    2 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Lumesse Full time

    We are WSP - Join us and make your career future readyThink bigger scale. Think higher profile. Think ground-breaking. Join WSP, and you'll be at the heart of a team of international experts all dedicated to growing and sharing their expertise and working on projects that transform society for all of us.WSP are currently hiring IT Support Engineers to...

  • Performance Monitoring

    2 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia HILL INTERNATIONAL Full time

    About the job Performance Monitoring & Reporting EngineerGeneral Description of Role and Responsibilities:Develop and implement a comprehensive performance monitoring and reporting framework for the projects.Oversee the collection, analysis, and reporting of key performance indicators (KPIs) across all departments.Ensure that performance data is accurate,...

  • Performance Manager

    2 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Mindshare Full time

    Role Title & Location:Performance Manager, Riyadh KSAReporting Line & Organization Profile:We are Mindshare. A global media platform company that accelerates Good Growth for its clients in the age of a new marketing economy. Good Growth is business growth that is enduring and sustainable whilst also helping to shape society and the world for the better. We...

  • engineer, testing

    2 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Alfanar Group Full time

    ENGINEER, TESTING & COMMI.(ALFANAR PROJECTS)We are seeking a Testing Engineer with experience in substations and maintenance to join our team. The successful candidate will be responsible for performing a range of testing and maintenance activities for substations and related equipment to ensure they meet specific requirements and standards. This includes...

  • Performance Management

    2 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Dr. Abdulaziz Al Ajaji Dental Polyclinic Full time

    Performance Management / Organizational Development SpecialistTo have Human recourses degree minimum bachelor with English proficiency and minimum of 1 year experience in performance managementKnowledge in ERP system is preferable

  • Performance Monitoring

    2 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Hill International Full time

    General Description of Role and Responsibilities:Develop and implement a comprehensive performance monitoring and reporting framework for the projects. Oversee the collection, analysis, and reporting of key performance indicators (KPIs) across all departments. Ensure that performance data is accurate, reliable, and consistent. Analyse performance data to...

  • Performance Monitoring

    2 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Hill International Full time

    General Description of Role and Responsibilities:Develop and implement a comprehensive performance monitoring and reporting framework for the projects. Oversee the collection, analysis, and reporting of key performance indicators (KPIs) across all departments. Ensure that performance data is accurate, reliable, and consistent. Analyse performance data to...

  • Performance Monitoring

    2 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Hill International Full time

    General Description of Role and Responsibilities:Develop and implement a comprehensive performance monitoring and reporting framework for the projects. Oversee the collection, analysis, and reporting of key performance indicators (KPIs) across all departments. Ensure that performance data is accurate, reliable, and consistent. Analyze performance data to...