Reservations Manager

2 weeks ago

Jeddah, Makkah Province, Saudi Arabia Shangri-La Hotels Full time
Shangri-La Jeddah


Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city.

Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside.

A dedicated Kids Club and supervised play area provides the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.

203 stylish rooms and suites plus 17 luxury serviced apartments.
5 restaurants and lounges, including the legendary Shang Palace
Convenient for Jeddah's popular landmarks and Red Sea Mall
116 privately owned Burj Assila Residences. They also have access to The Wellness Club facilities.

Job Summary:


To coordinate office activities to ensure work updates are consistently maintained and all correspondence promptly handled on the same day received.

To ensure that all reservations are thoroughly reviewed prior to guest arrival.
To take charge of special requests and any problems that may arise within the department on a day-to-day basis.
To development and maintain efficient filing system of all correspondence for easy access and retrieval.
Endeavors to achieve a "Preferred Employer" by building trust with honest communication.
To coordinate reservation requirements and liaison with respective departments on special projects.
Establish and maintain good relations with corporate accounts, travel agencies, airline and other booking sources.
To constantly update staff and respective departments on room status and selling strategies.

To constantly review room availability in relations to total room sold, opening and closing categories with a view to maximizing occupancy and revenues.

To actively participate in the three-month forecast updated on a monthly basis, covering market segment breakdown by room nights, average rate and revenue.

To track and establish pick up trends, occupancy history and market segment development to facilitate the forecasting process.
Aggressively achieves productivity and cost efficiency.
Executes, get the "ball through the hoop", gets to the results, has great sense of urgency.

What we are Looking For:

Minimum 3 years' experience in Reservation Manager role.
Preferably possesses working experience in a 5* international hotel.
Fluent in English, both written and verbal.
Computer Skills.
Effective Training skills.
Willing to work on extended duty hours.


Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city.

Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside.

A dedicated Kids Club and supervised play area provide the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.

  • Reservations Manager

    2 weeks ago

    Jeddah, Makkah Province, Saudi Arabia InterContinental Full time

    Manage the daily activities of the reservations staff. Schedule and assign work. Recommend and/or initiate salary, disciplinary, or other staffing/human resourcesrelated actions in accordance with Company rules and policies. Alert management of potentially serious issues. Ensure all staff is properly trained on systems and service standards and have the...

  • Manager - Reservations

    2 weeks ago

    Jeddah, Makkah Province, Saudi Arabia Marriott Full time

    Job Number Job Category ReservationsLocation The Ritz-Carlton Jeddah, Al Hamra District, Southern Corniche, Jeddah, Saudi Arabia, Saudi ArabiaSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYResponsible for soliciting and managing of reservations sales-related opportunities. Manages and provides training and work...

  • Manager - Reservations

    3 weeks ago

    Jeddah, Makkah Province, Saudi Arabia Marriott Full time

    Job Number Job Category ReservationsLocation The Ritz-Carlton Jeddah, Al Hamra District, Southern Corniche, Jeddah, Saudi Arabia, Saudi ArabiaSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYResponsible for soliciting and managing of reservations sales-related opportunities. Manages and provides training and work...

  • Reservations Agent

    2 weeks ago

    Jeddah, Makkah Province, Saudi Arabia Marriott International, Inc Full time

    Job Number Job Category ReservationsLocation Four Points by Sheraton Jeddah Corniche, Cornich Road, Jeddah, Saudi Arabia, Saudi Arabia VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management***Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and...

  • Clerk-reservations

    2 weeks ago

    Jeddah, Makkah Province, Saudi Arabia Marriott International, Inc Full time

    Job Number Job Category ReservationsLocation Four Points by Sheraton Makkah Al Naseem, Third Ring Road Al Naseem District at Al Rajhi Mosque, Makkah, Saudi Arabia, Saudi Arabia VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management***Process all reservation requests, changes, and cancellations received by phone, fax, or...

  • Reservations Supervisor

    2 weeks ago

    Jeddah, Makkah Province, Saudi Arabia InterContinental Full time

    Assist guests with reservation enquiries and think outside the box to make their stay memorable, while identifying opportunities to maximize their spend; you'll know how to tailor their stay and bring the InterContinental Life alive. Be responsible for providing prompt, courteous and efficient handling of all requests for guest reservations, changes and...

  • Clerk-Reservations

    2 weeks ago

    Jeddah, Makkah Province, Saudi Arabia Marriott International, Inc. Full time

    Job Number Job Category ReservationsLocation Le Méridien Jeddah, Medinah Road, Jeddah, Saudi Arabia, Saudi Arabia VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management POSITION SUMMARY Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and...

  • Reservation Agent

    2 weeks ago

    Jeddah, Makkah Province, Saudi Arabia IBIS Full time

    Company DescriptionAccor have more than 300,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and of our integrated ecosystem of leading brands, personalized services and expert solutions, we break new...

  • Reservations Specialist

    2 weeks ago

    Jeddah, Makkah Province, Saudi Arabia FAIRMONT Full time

    Company DescriptionMakkah Clock Royal Tower, A Fairmont Hotel, is located only a few steps away from the Masjid Al Haram and the Holy Ka'aba. This 76-story hotel, one of the world's tallest, is the focal point of the Abraj Al Bait Complex, part of the King Abdul Aziz Endowment Project, is the iconic symbol of hospitality in the Holy City. The hotel authentic...

  • Clerk-reservations

    2 weeks ago

    Jeddah, Makkah Province, Saudi Arabia Marriott International, Inc Full time

    **หมายเลขงาน** **ประเภทของงาน** Reservations**สถานที่** Four Points by Sheraton Makkah Al Naseem, Third Ring Road Al Naseem District at Al Rajhi Mosque, Makkah, Saudi Arabia, Saudi Arabia ดูบนแผนที่**ตารางการทํางาน**...

  • Restaurant Reservations and Sales Manager

    2 weeks ago

    Jeddah, Makkah Province, Saudi Arabia Sunset Hospitality Group Full time

    Founded in 2011, Sunset Hospitality Group (SHG) is a global leader in creating and managing unique hospitality experiences. Operating in 16 countries with 31 brands, SHG delivers high-quality services across resorts, beach clubs, restaurants, and nightlife venues. Notable concepts in its portfolio include METT Hotels & Resorts, Azure Beach, Ammos, Dream,...

  • Clerk-reservations

    2 weeks ago

    Jeddah, Makkah Province, Saudi Arabia Marriott International, Inc Full time

    **หมายเลขงาน** **ประเภทของงาน** Reservations**สถานที่** Assila a Luxury Collection Hotel Jeddah, Prince Mohammed Bin Abdulaziz Street, Jeddah, Saudi Arabia, Saudi Arabia ดูบนแผนที่**ตารางการทํางาน**...

  • Clerk-reservations

    2 weeks ago

    Jeddah, Makkah Province, Saudi Arabia Marriott International, Inc Full time

    **رقم الوظيفة** **التصنيفات** Reservations**الموقع** Four Points by Sheraton Jeddah Corniche, Cornich Road, Jeddah, Saudi Arabia, Saudi Arabia عرض على الخريطة**الجدول الزمني** Full-Time**هل تقع في مكان بعيد؟** N**إمكانية الانتقال إلى موقع آخر؟** N**نوع...

  • Mgr-reservations

    2 weeks ago

    Jeddah, Makkah Province, Saudi Arabia Marriott International, Inc Full time

    **رقم الوظيفة** **التصنيفات** Reservations**الموقع** Four Points by Sheraton Makkah Al Naseem, Third Ring Road Al Naseem District at Al Rajhi Mosque, Makkah, Saudi Arabia, Saudi Arabia عرض على الخريطة**الجدول الزمني** Full-Time**هل تقع في مكان بعيد؟** N**إمكانية الانتقال إلى...

  • Supervisor-reservations

    2 weeks ago

    Jeddah, Makkah Province, Saudi Arabia Marriott International, Inc Full time

    **رقم الوظيفة** **التصنيفات** Reservations**الموقع** Sheraton Makkah Jabal Al Kaaba Hotel, Jabal Al Kaaba, Makkah, Saudi Arabia, Saudi Arabia عرض على الخريطة**الجدول الزمني** Full-Time**هل تقع في مكان بعيد؟** N**إمكانية الانتقال إلى موقع آخر؟** N**نوع...

  • Clerk-reservations

    2 weeks ago

    Jeddah, Makkah Province, Saudi Arabia Marriott International, Inc Full time

    **رقم الوظيفة** **التصنيفات** Reservations**الموقع** Le Méridien Jeddah, Medinah Road, Jeddah, Saudi Arabia, Saudi Arabia عرض على الخريطة**الجدول الزمني** Full-Time**هل تقع في مكان بعيد؟** N**إمكانية الانتقال إلى موقع آخر؟** N**نوع الوظيفة** Non-Management-...

  • Clerk-reservations

    2 weeks ago

    Jeddah, Makkah Province, Saudi Arabia Marriott International, Inc Full time

    **رقم الوظيفة** **التصنيفات** Reservations**الموقع** Le Méridien Makkah, King Abdulaziz Road, Makkah, Saudi Arabia, Saudi Arabia عرض على الخريطة**الجدول الزمني** Full-Time**هل تقع في مكان بعيد؟** N**إمكانية الانتقال إلى موقع آخر؟** N**نوع الوظيفة**...

  • Clerk-reservations

    2 weeks ago

    Jeddah, Makkah Province, Saudi Arabia Marriott International, Inc Full time

    **Numéro de l'Emploi** **Catégorie d'Emploi** Reservations**Lieu** Assila a Luxury Collection Hotel Jeddah, Prince Mohammed Bin Abdulaziz Street, Jeddah, Saudi Arabia, Saudi Arabia AFFICHER SUR LA CARTE**Horaire** Full-Time**Situé à distance ?** N**Mutation?** N**Type de Poste** Non-Management- Marriott International souscrit au principe de l'égalité...

  • Clerk-reservations

    2 weeks ago

    Jeddah, Makkah Province, Saudi Arabia Marriott International, Inc Full time

    **N. Posizione** **Categoria la Posizione** Reservations**Sede** Four Points by Sheraton Makkah Al Naseem, Third Ring Road Al Naseem District at Al Rajhi Mosque, Makkah, Saudi Arabia, Saudi Arabia VISUALIZZA SULLA MAPPA**Tipologia** Full-Time**Lavora da remoto?** N**Trasferimento?** N**Tipo posizione** Non-Management- Marriott International applica una...

  • Clerk-reservations

    2 weeks ago

    Jeddah, Makkah Province, Saudi Arabia Marriott International, Inc Full time

    Número de Empleo Categoría de Empleo ReservationsUbicación Le Méridien Towers Makkah, Kudai Road, Makkah, Saudi Arabia, Saudi Arabia VER EN MAPAHorario Full-Time¿Ubicación remota? N¿Reubicación? NTipo de Posición Non-Management Marriott International es un empleador que ofrece igualdad de oportunidades. Creemos en la importancia de contratar a una...