Reservations Specialist

2 weeks ago


Jeddah, Makkah Province, Saudi Arabia FAIRMONT Full time
Company Description


Makkah Clock Royal Tower, A Fairmont Hotel, is located only a few steps away from the Masjid Al Haram and the Holy Ka'aba.

This 76-story hotel, one of the world's tallest, is the focal point of the Abraj Al Bait Complex, part of the King Abdul Aziz Endowment Project, is the iconic symbol of hospitality in the Holy City.

The hotel authentic hospitality is seen throughout 1618 guest rooms and suites are thoughtfully and elegantly appointed-with extravagant amenities and five-star services that allow for peaceful reflection and repose.


Job Description:

You are the beginning of an exceptional guest experience. As a Reservations Specialist, you will make our guests feel welcome and reflect the exceptional experience the come when they arrive

Summary of Responsibilities:

Reporting to the Reservations Manager, responsibilities and essential job functions include but are not limited to the following:

  • Consistently offer exceptional, friendly and engaging service.
  • Ensure the best selection for the guest and ensure revenue is maximized through upselling.
  • Update reservations ensuring a flawless check in and check out process.
  • Assist guests regarding hotel facilities in an informative and helpful way.
  • Take ownership of the guest's request and ensure follow up according to the hotel's standards.
  • Follow department policies, procedures and service standards.
  • Recommend property facilities and assist guests with information and special requests.
  • Book room reservation requests, enter rooming lists, and update accurate information in the system.
  • Other duties as assigned.

Qualifications:

  • Ability to work cohesively as part of a team.
  • Ability to focus attention on guest needs, remaining calm and courteous at all times.
  • Guest focused personality is essential; experience is an asset.
  • Preferably prior experience working with Opera or a related system.
  • Strong interpersonal and problemsolving abilities.
  • Fluency in both Arabic & English.
Additional Information

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality.

We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.


  • Spa Service Expert

    4 weeks ago


    Jeddah, Makkah Province, Saudi Arabia Marriott Full time

    Job Number: 24085513 Job Category: Spa Location: Assila a Luxury Collection Hotel Jeddah, Prince Mohammed Bin Abdulaziz Street, Jeddah, Saudi Arabia Schedule: Full-Time Located Remotely? No Relocation? No Position Type: Non-Management POSITION SUMMARY Our Spa Specialists play a key role in supporting various essential Spa functions. These associates focus on...

  • Spa Service Expert

    2 months ago


    Jeddah, Makkah Province, Saudi Arabia Marriott Full time

    Job Number: 24085513 Job Category: Spa Location: Assila a Luxury Collection Hotel Jeddah, Prince Mohammed Bin Abdulaziz Street, Jeddah, Saudi Arabia Schedule: Full-Time Located Remotely? No Relocation? No Position Type: Non-Management POSITION SUMMARY Our Spa Specialists play a key role in supporting various essential Spa functions. These associates focus on...

  • Ofr Ops Specialist

    2 weeks ago


    Jeddah, Makkah Province, Saudi Arabia DHL Full time

    OFR Ops SpecialistWould you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969. Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our...


  • Jeddah, Makkah Province, Saudi Arabia Govcio LLC Full time

    Overview:GovCIO is currently hiring for a Curriculum Developer Specialist to provide courseware and curriculum development services required to meet RSNF training program objective. This position will be located in Jeddah, KSA and will be an onsite position.Responsibilities: Analyzing the current courseware and curriculum used by the RSNF. This presents a...


  • Jeddah, Makkah Province, Saudi Arabia INAZ SRL Full time

    We are in search of a meticulous Event Coordinator to support our clients in arranging their bookings. You will handle a variety of planning and booking tasks, from responding to inquiries to suggesting travel options, reserving accommodations and tickets, and managing other related tasks.RequirementsGood written and verbal communication skills in...


  • Jeddah, Makkah Province, Saudi Arabia Govcio LLC Full time

    Overview:GovCIO is currently hiring for a Naval Operations Specialist Instructor to support our Royal Saudi Naval Forces (RSNF) Educational Support Services (ESS) effort. This position will be located in Jeddah, KSA and will be an onsite position.Responsibilities: Command Preparation course Advanced Operations Officer /Weapons Officer course Electronic...

  • Specialist-training

    2 weeks ago


    Jeddah, Makkah Province, Saudi Arabia Marriott International, Inc Full time

    **İş Numarası** **İş Kategorisi** Reservations**Lokasyon** Assila a Luxury Collection Hotel Jeddah, Prince Mohammed Bin Abdulaziz Street, Jeddah, Saudi Arabia, Saudi Arabia HARİTADA GÖRÜNTÜLE**Çizelge** Full-Time**Uzakta mı bulundu?** N**Konum değişikliği mi?** N**Pozisyon Türü** Non-Management- Marriott International, fırsat eşitliği...


  • Jeddah, Makkah Province, Saudi Arabia Marriott International, Inc Full time

    Job Number Job Category ReservationsLocation Assila a Luxury Collection Hotel Jeddah, Prince Mohammed Bin Abdulaziz Street, Jeddah, Saudi Arabia, Saudi Arabia VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management***Communicate and instill company values and/or culture to new employees. Provide feedback to employees...


  • Jeddah, Makkah Province, Saudi Arabia FAIRMONT Full time

    Company DescriptionMakkah Clock Royal Tower, A Fairmont Hotel, is located only a few steps away from the Masjid Al Haram and the Holy Ka'aba. This 76-story hotel, one of the world's tallest, is the focal point of the Abraj Al Bait Complex, part of the King Abdul Aziz Endowment Project, is the iconic symbol of hospitality in the Holy City. The hotel's...


  • Jeddah, Makkah Province, Saudi Arabia Talent Pal Full time

    Company DescriptionMakkah Clock Royal Tower, A Fairmont Hotel, is located only a few steps away from the Masjid Al Haram and the Holy Ka'aba. This 76-story hotel, one of the world's tallest, is the focal point of the Abraj Al Bait Complex, part of the King Abdul Aziz Endowment Project, is the iconic symbol of hospitality in the Holy City. The hotel's...

  • Specialist-training

    2 weeks ago


    Jeddah, Makkah Province, Saudi Arabia Marriott International, Inc Full time

    **Numer oferty** **Kategoria oferty pracy** Reservations**Lokalizacja** Assila a Luxury Collection Hotel Jeddah, Prince Mohammed Bin Abdulaziz Street, Jeddah, Saudi Arabia, Saudi Arabia ZOBACZ NA MAPIE**Harmonogram** Full-Time**Zdalna lokalizacja?** N**Przeprowadzka?** N**Rodzaj stanowiska** Non-Management- Marriott International jest pracodawcą...


  • Jeddah, Makkah Province, Saudi Arabia Olayancareer Full time

    Select how often (in days) to receive an alert: Create Alert Sub Department: Sales & Marketing - Field Sales Number of Openings: 1 Role Purpose Run market and sell assigned products to government and private hospitals, satisfy customer needs and achieve set sales targets. Provide customer with proper training on use of products by in-service and...


  • Jeddah, Makkah Province, Saudi Arabia Hilton Full time

    A Masseur is responsible for providing professional treatments and services for guests, including but not limited to body and facial treatments, massages, home care advice and tour of the facilities. Maintaining safety and cleanliness and ensuring guest satisfaction regarding all areas of Spa services in accordance with company standards.What will I be...


  • Jeddah, Makkah Province, Saudi Arabia Nexfit Full time

    Manage online and phone reservations. Inform customers about payment methods and verify their credit card data. Register guests collecting necessary information. Welcome guests upon their arrival. Provide information about our Gym. Respond to clients' complaints in a timely and professional manner. Maintain membership sales and retention programs to meet or...


  • Jeddah, Makkah Province, Saudi Arabia Nexfit Full time

    Manage online and phone reservations.Inform customers about payment methods and verify their credit card data.Register guests collecting necessary information.Welcome guests upon their arrival.Provide information about our Gym.Respond to clients' complaints in a timely and professional manner.Maintain membership sales and retention programs to meet or exceed...


  • Jeddah, Makkah Province, Saudi Arabia Zahrawi Group Full time

    Product Executive/Specialist – Analytical Chemistry (Western Zone About Zahrawi GroupZahrawi Group is a leading company in the GCC Healthcare Industry with its presence in UAE, KSA, Qatar, Bahrain, & Oman markets. The company supplies and distributes high-quality products and services to Hospitals, Clinics, Laboratories, & Analytical Industries.job...


  • Jeddah, Makkah Province, Saudi Arabia Medtronic Full time

    **Careers that Change LivesProvide day to day assistance and organization for the delivery of pre/post events' support in the management of conventions and events for the Arabian Peninsula States Region.Promote and enhance exceptional delivery of events to the organization while being the gatekeeper of Medtronic's policies and procedures.A Day in the Life...


  • Jeddah, Makkah Province, Saudi Arabia Medtronic Full time

    Careers that Change LivesWould you like to work for a fast-growing international healthcare company? Do you think you have the right experience for a Senior Sales Representative? If so, send us your CV and start the recruitment process now We would like to offer you the position of Strategy Plan Meeting Supervisor.The Strat Plan Meeting Supervisor will...


  • Jeddah, Makkah Province, Saudi Arabia Levers Full time

    [Full Time] Looking for a founding backend engineer, Fastapi, 80 hours a week, $60k at Levers (United States) | BEAMSTART Jobs Looking for a founding backend engineer, Fastapi, 80 hours a week, $60kLevers United States Date Posted14 May, 2023 Work LocationJeddah, Saudi Arabia, United States Salary Offered$60000 yearly Job TypeFull Time Experience...


  • Jeddah, Makkah Province, Saudi Arabia Otis Full time

    Date Posted:Country:Saudi ArabiaLocation:Otis Elevator Company Saudi Arabia Ltd, 11th Floor, Tower B, Zahran Business Center, Prince Sultan Street, Salamah District, Jeddah, Saudi Arabia Driving the SOS growth in major project NE Orders (above 2.0m$) Increasing the market coverage and 100% MP offering Establish sales objectives by providing accurate forecast...