Sales Enablement Manager

2 weeks ago

Riyadh, Ar Riyāḑ, Saudi Arabia ServiceNow Full time

Company Description
At ServiceNow, our technology makes the world work for everyone, and our people make it possible.

We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities.

By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity.

We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible.

We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you.


With more than 7,700+ customers, we serve approximately 85% of the Fortune 500, and we're proud to be one of FORTUNE 100 Best Companies to Work For and World's Most Admired Companies.

Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.

ServiceNow is changing the way people work and engage. ServiceNow makes work, work better for you.

With a service-orientation toward the activities, tasks, and processes that make up day-to-day work life, we help the modern enterprise operate faster and be more scalable than ever before.

We are hungry yet humble and we put Service to Work, Now. We are highly adaptable and constantly innovating. We are passionate about our customers, our employees, and our experiences. We have high expectations and a career at ServiceNow means challenging yourself to always be better.

GLOBAL ENABLEMENT TEAM (GET)

GET Enablement is an instrumental function in developing key skills in the field to provide exceptional experiences and value to our customers.

GET equips sellers with relevant programs, training, resources, and tools to provide best-in-class digital transformation in the market.

We help sellers develop skills, knowledge, and high-performing habits that help our customers achieve success faster, smarter, and more effectively.


The Enablement Business Partner (Sales EBP) plays a critical role in developing key sales skills and competencies for our sellers and field representatives.

The Sales EBP is the trusted partner to sales managers and sellers.

They are responsible for providing tools, resources, skills, and knowledge necessary to improve overall effectiveness, efficiency and demonstrate differentiated value to our customers.

They will also be on point to drive, support, and execute numerous regional and global enablement efforts.


The role is instrumental in developing skills to speak our customers' language, articulate their unique business processes and recognize buyers/personas.

The role also helps our sellers maintain relevancy at every single touchpoint in the end-to-end sales engagement lifecycle.

The role is responsible for collaborating across cross-functional departments in the Americas to deliver cohesive enablement programs at the right time.

The Sales EBP designs and applies leading learning principles on enablement programs to accelerate comprehension and demonstration of new sales skills in the field.


What you get to do in this role:

  • #1 Be the trusted enablement business partner to of sales leaders and sellers in the field.
  • Proactively engage with your Stakeholders to identify, prioritize, develop, and execute a quarterly enablement plan; create and maintain a local training calendar.
  • Identify gaps in knowledge and processes and work with necessary Managers and Directors to ensure rapid deployment of training and tools needed to address.
  • Provide sellers with relevant knowledge, skills, and tools to achieve sales objectives/priorities.
  • Advocate for the sellers/learners and global enablement programs
  • Represent enablement in sales meetings/calls (QBRs, All-Hands, etc.)
  • Drive awareness of global and regional enablement programs
  • Drive feedback into global enablement programs
  • Run effective enablement research and discovery.
  • Leverage global knowledge assets to construct, deliver or facilitate enablement solution for regional specific sales enablement needs.
  • Reduce the noise in the field and provide clarity to relevant enablement that drives sales priorities/strategies.
  • Manage and communicate enablement portfolio including, launches, updates, and success metrics.
  • Collaborate with crossfunctional teams on enablement priorities.
  • Run effective enablement prioritization with stakeholders.
  • Build content and facilitate deliveries as appropriate.
  • Participate in the creation and delivery of enablement activities including Sales Kickoff and other enablement events.
  • Coach at the Manager level
  • Leverage assets from global programs to drive knowledge acquisition and skills development.
  • Be maniacal about metrics and impact.
  • Build content and facilitate deliveries as appropriate.

Qualifications

To be successful in this role, we need someone who has:

  • Bachelors / master's degree or equivalent
  • 5+ years in sales

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