Customer Service Representative

2 weeks ago


Riyadh, Ar Riyāḑ, Saudi Arabia Zimmer Biomet Full time

  • Requisition Number
EMEA09864
Employment Type
Full-time
Location
Riyadh

What Is It Like To Work at Zimmer Biomet:
At
Zimmer Biomet, we believe in
The Power of Us, which means that we are stronger together. We are committed to creating an environment where every team member feels included, respected, empowered, and celebrated.

Zimmer Biomet Offers You An Exciting Position With Good Career Prospects in a Fast-growing International Business, And a Competitive Remuneration Package

  • Possibility to grow, develop, and be promoted within a Team
  • Friendly, warm and creative atmosphere
  • Healthy, inspiring, and international work environment
  • Ongoing coaching and talent development
  • Access to future career opportunities
  • Hybrid work model
  • Competitive reward packages
  • Annual bonus
  • Social and CSR events
  • Wellbeing initiatives

What You Can Expect:


The Customer Service Representative is responsible for delivering a high quality of service to all internal and external customers ensuring customers' orders are sent in an efficient and timely manner to achieve customer satisfaction while complying with the company's policies & procedures.


How You Create Impact:

  • Receive, prepare, and record all required information
  • Process customer orders on SAP
  • Monitor open orders daily and make sure they are shipped
  • Follow up on all open orders
  • Ensure return credits are processed accurately and in a timely basis
  • Make sure customers' Master Data is well kept on SAP
  • Liaise with marketing, operations and demand control to make sure orders are delivered on time and in full
  • Identify customer needs and ensure the company is represented in a businesslike manner at all times
  • Prepare the required report to make sure correct visibility is given to management

What Will Make You Stand Out:

  • Bachelor's Degree in Business, Economic Science or Equivalent.
  • A minimum of 3 years of Customer Services experience in a similar sector

What Will Make You Successful:

  • Experience in Windows Office Software, SAP eligible
  • Fluency in English and Arabic, both spoken & written.
  • French is a plus
  • Analytical skills to analyze the open order and foresee/plan future tasks
  • Strong coordination skill
  • High level of communication capacity with all parties
  • Organized
  • Detail oriented
  • Solution driven
  • Able to work under pressure
  • Meet deadlines

Who We Are:

Zimmer Biomet is a world leader in musculoskeletal health solutions. Our team members are part of a company with a heritage of leadership, a focus on shaping the future, and a mission dedicated to _alleviating pain and improving the quality of life for people around the world_.

  • Looking to make an impact? Join us and make a difference._


  • Riyadh, Ar Riyāḑ, Saudi Arabia Marcomarabia Full time

    Position overviewThis is a full-time on-site role for a Customer Service Representative located in Riyadh, Saudi Arabia. The Customer Service Representative will be responsible for managing customer support, ensuring customer satisfaction, and improving the customer experience. The successful candidate will handle inbound and outbound calls, respond to...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Johnson & Johnson Full time

    Job Description - Customer Service Representative W) Customer Service Representative W Description About Johnson & Johnson At Johnson & Johnson,we believe health is everything. Our strength in healthcare innovation empowers us to build aworld where complex diseases are prevented, treated, and cured,where treatments are smarter and less invasive,...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Teleperformance Company Full time

    We are hiring Customer Service Representative - RiyadhPosition Type: Full TimeSchedule: 5 days per weekSalary: 5,000 including GossiEvaluate customer requirements and take appropriate measures to ensure optimum satisfaction.Offer appropriate details about the company using relevant tools and software to inform the customers about ongoing projects or other...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Cigna Health and Life Insurance Company Full time

    Customer Service Representative page is loaded Customer Service Representative Apply remote type On-site locations Riyadh, Saudi Arabia time type Full time posted on Posted Today job requisition id The role: · Handle calls and e-mails and respond to simple and complex inquiries regarding eligibility, cards status, Envoy registration/navigation, policy...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Johnson & Johnson Full time

    About Johnson & JohnsonJohnson & Johnson Medical is recruiting several Customer Service RepresentativesLocation: Riyadh, Kindgdom of Saudi ArabiaAs Customer Service Representative you are a front-line communicator, processing inbound and outbound orders, enquiries, complaints and information through multiple methods of communication. You ensure adequate...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Talent Pal Full time

    We are hiring Customer Service Representative - Riyadh Position Type: Full Time Schedule: 5 days per week Salary: 5,000 including Gossi Identify and assess customers' needs to achieve satisfaction. Cater to client queries by providing accurate data using appropriate communication channels. Ensure resolving doubts and queries of customers by providing...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Precision Hire Solution Full time

    At Zimmer Biomet we believe in pushing the boundaries of innovation and driving our mission forward. As a global medical technology leader for nearly 100 years a patients mobility is enhanced by a Zimmer Biomet product or technology every 8 seconds. As a Zimmer Biomet team member you will share in our commitment to providing mobility and renewed life to...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Cigna Health and Life Insurance Company Full time

    Customer Services Representative page is loaded Customer Services Representative Apply remote type On-site locations Riyadh, Saudi Arabia time type Full time posted on Posted 3 Days Ago job requisition id Job DescriptionHandle calls and e-mails and respond to simple and complex inquiries regarding eligibility, cards status, Envoy registration/navigation,...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Talent Pal Full time

    إسم الجهة:شركة بعد الحدود للتجارةمسمى الوظيفة الشاغرة:Customer Service Representativeمجال العمل:- خدمة العملاء - الدعم والمساندة - عرض كل الوظائف في هذا التصنيف ]مكان الوظيفة:الرياض منطقة الرياضتاريخ الإضافة:...


  • Riyadh, Ar Riyāḑ, Saudi Arabia The Cigna Group Full time

    The job profile for this position is Customer Service Representative, which is a Band 1 Professional Career Track Role.Excited to grow your career?We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Talent Pal Full time

    :Avient Corporation (NYSE:AVNT), with expected 2021 revenues of $4.6 to $4.7 billion, provides specialized and sustainable material solutions that transform customer challenges into opportunities, bringing new products to life for a better world Examples include: Barrier technologies that preserve the shelflife and quality of food, beverages, medicine and...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Siemens Healthineers Full time

    Do you want to help shape the future of healthcare? Our name, Siemens Healthineers, was selected to honor our people who dedicate their energy and passion to this cause. It reflects their pioneering spirit combined with our long history of engineering in the ever-evolving healthcare industry.We offer you a flexible and dynamic environment with opportunities...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Siemens Healthineers Full time

    Do you want to help shape the future of healthcare? Our name, Siemens Healthineers, was selected to honor our people who dedicate their energy and passion to this cause. It reflects their pioneering spirit combined with our long history of engineering in the ever-evolving healthcare industry.We offer you a flexible and dynamic environment with opportunities...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Drovox Full time

    Job descriptionA Customer Service Specialist is the first point of contact for any customer who has a question or an issuewith a product or service the company sells. They have many responsibilities like answering inbound phonecalls, addressing customers' questions about products and services, and processing payments or returns.Responsibilities: Drive a...


  • Riyadh, Ar Riyāḑ, Saudi Arabia IMile Full time

    Customer Service Representative duties and responsibilities:Managing large volume of customer calls Stay friendly and helpful Accurately document customer interactions Resolve all inbound and outbound support requests per established guidelines. Identify and act as a company ambassador at all times Be professionalCustomer Service Representative requirements:...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Tacostars Full time

    About Ekarekar Mobility with an innovative car sharing and Subscription service.The Middle East's first and largest self-drive mobility company, ekar provides users with on-demand access to a network of thousands of carshare and subscription leasing vehicles within its 'Self-Drive Super App'. ekar's vision is to improve the way people consume transportation...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Ali Zaid Al-Quraishi & Brothers Full time

    Excellent communication skills and ability to communicate tactfully and effectively with customers.Ability to understand customer needs and provide support and solutions promptly and effectively.Good knowledge of the products or services provided by the company.The ability to deal with problems and solve them accurately and effectively.Negotiation and...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Alfanar Full time

    Previous experience: Extensive experience in customer service and supervising service teams. Position may require previous work as a Customer Service Representative or Service Supervisor.Leadership skills: The ability to manage and direct the work team in the customer service department, motivate them and improve their performance.Technical Knowledge: Deep...


  • Riyadh, Ar Riyāḑ, Saudi Arabia The Cigna Group Full time

    Job DescriptionHandle calls and e-mails and respond to simple and complex inquiries regarding eligibility, cards status, Envoy registration/navigation, policy benefits, issue certificates of insurance, claims status and other related information and provide solutions for customers and clients.Receives requests by mail, telephone, or in person regarding...


  • Riyadh, Ar Riyāḑ, Saudi Arabia The Cigna Group Full time

    Job DescriptionHandle calls and e-mails and respond to simple and complex inquiries regarding eligibility, cards status, Envoy registration/navigation, policy benefits, issue certificates of insurance, claims status and other related information and provide solutions for customers and clients.Receives requests by mail, telephone, or in person regarding...