Key Account Executive

2 weeks ago

Riyadh, Ar Riyāḑ, Saudi Arabia Zahrawi Medical Full time

About Zahrawi Group:


Zahrawi Group is a leading company in the GCC Healthcare Industry with its presence in UAE, KSA, Qatar, Bahrain, & Oman markets.

The company supplies and distributes high-quality products and services to Hospitals, Clinics, Laboratories, & Analytical Industries.

job Brief:

The incumbent is accountable for managing all the work related to collection of receivables and coordinating with customers within the framework of company policies & procedures.


ACCOUNTABILITIES

Policies & Procedures:

  • Adhere to all Zahrawi Policies & Procedures as applicable.

Collections:

  • Follow up with the Accounts Receivable team for any overdue invoices.
  • Arrange meeting with the customers for collection of any overdue invoices.
  • Visiting customers (debtors) for collection purpose.
  • Collect the cash and deposit it in the banks.
  • Ensure that correct copies of cheque on every cheque submission, with the receipt voucher and submit it to the Account Receivable team by the end of the working day.
  • Follow up and collect the bank guarantee and the customer's invoices.
  • Understand the cause for a noncollection of an overdue invoice and update the Account Receivables team with the reason.
  • Resubmit any missing documents to the customer to ensure that the payment is not delayed.

Account Management:

  • Reconcile the customer's statement of account with Zahrawi's statement of accounts based on the payment received.
  • Provide full payment allocation details of each customer to the Account Receivable team within 2 working days to keep track of any open invoices in the system.
  • Keep track of assigned accounts to effectively follow up on the payments of customers.
  • Report updates regarding the account status on regular basis.
  • Plan course of action to recover outstanding payments from customers.

Relationship Management:

  • Schedule regular meetings with the customers to build a better relationship with them to improve satisfaction levels.
  • Handle and assist the customers with any questions or complaints they may have and involve the Collection Manager in case of any further issues.
  • Follow up with sales to finalize pending issues with customers and to resolve the issue with the customers.
  • Investigate and solve any discrepancies found in a timely manner.

Admin:

  • Complete necessary officerelated administrative work.
  • Submit the customer invoices through NUPCO System.

Requirements:

-
Education:Bachelor's degree or diploma.

-
Experience: Fresh Graduates / 1-2 years of experience as applicable.
-
Job Specific Skills: Collection
  • Invoicing
  • Relationship management
  • Good communication skills
  • Good MS Office Skills

Location:
KSA - Riyadh

Job Type:

FULLTIME

Job Posting Date:

Division/Department:
Collection

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