Cloud Pak for Business Automation Consultant

2 weeks ago


المملكة العربية السعودية, Saudi Arabia Talent Pal Full time

Introduction
At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible.

Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk.


Your Role and Responsibilities

The Expert Lab Team is looking for a highly skilled individual to join their team on the Business Automation portfolio side, focusing on Cloud Pak for Business Automation.


Expert Labs Consultants are Trusted Advisors' single point of contact, skilled experts who can act as the IBM Liaison to the client across the specific product space.


  • As CPBA Consultant you are an assigned technical expert skilled in specific product areas who provide technical advice, overall environment proactiveness, skill sharing, diagnostic coaching, assistance with migrations, upgrades, key projects, and recommendations for managing your IBM software.
  • This includes representing proactive, reactive, and preventive assistance. Your role also requires the ability to be flexible towards the client's needs and bring resolution to their requirements quickly and efficiently.
  • You deeply understand customer business and technology needs; become the face of IBM to the customer and serve as a trusted technical expert for the customer's cloud migration, deployment, and adoption of Business Automation Growth Offerings.
  • Finally, your role requires deep expertise across products, a willingness to develop handson expertise in new technology and a keen interest in sharing knowledge and best practices through education sessions.
  • Your goal as a successful CPBA consultant resource is to help clients minimize the risk of downtime, successfully deploy and integrate new solutions, manage upgrades or migrations and efficiently integrate IBM Best Practices in their use of the IBM Business Automation product suite.
If you love working with clients, enjoy creative and hands-on problem solving and can network across multiple teams to drive resolutions to many kinds of problems - this is the role for you

Required Technical and Professional Expertise

  • 3 years of experience with Business Automation tools Business Process Management (BPM) and Enterprise Content Management (ECM)
  • Experience presenting Business Automation technology concepts to executives and technical teams
  • Knowledgeable about modern platform technologies including RedHat Openshift, Kubernetes, Microservices, Container based architecture

Preferred Technical and Professional Expertise

  • Experience as an Enterprise Technical Sales specialist working with clients across different industries
  • Robotic Process Automation (RPA)
  • Hands on experience with the IBM Business Automation portfolio including Content Services, Document Processing, Decision Management, Workflow Automation, RPA, and Process Mining
  • Competitive experience with other ECM and BPM vendor technologies.
  • Experienced industry knowledge within Consumer, Retail, Travel and Transportation
  • Skilled in solution/consultative selling with the ability to lead and facilitate discovery sessions with clients across multiple organizations


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