Service Engineer

2 weeks ago

Al Hufūf, Eastern Province, Saudi Arabia Valmet Inc. Full time
Are you the new Service Engineer we are looking for?


At Valmet, we serve our customers keeping in mind our core commitments: safety comes first, close to customers, solutions to your needs and people you can trust.

Our solutions improve our customers business profitability and we have established our role as a trusted partner in pulp and paper and energy industries and are very proud of what we do.

We are looking for an experienced Service Engineer, Maxum Gas Chromatograph to be based in Saudi Arabia. International and Domestic travel is required and estimated at 80%.

Your main responsibilities

  • Carry out technical installation, commissioning, troubleshooting, and repairs of Maxum Gas Chromatograph onsite at customer locations.
  • Carry out service calls on a preventative and reactive basis as required, undertaking service and repair of products and systems to deliver against customers' requirements.
  • Communication with internal teams on project status, readiness, and/or issues that are resolved will be required as part of Valmet QHSE.
  • Train customer staff to maintain and repair the equipment, to ensure knowledge is transferred.
  • Conduct audits at customer sites to record and analyze process improvement opportunities.
  • Works independently to complete given tasks and activities while also providing updates to internal teams when necessary. Role is responsible for solving daily basic technical service issues. Job is mainly performed according to defined processes or work methods.
What you need to be successful in the role

  • Bachelor's Degree in related technical field.
  • 7 plus years' experience working in related industries (oil&gas, chemical and refining, etc).
  • Extensive technical knowledge in Gas Chromatographs and Sample Systems.
  • System Integration knowledge including alarm systems, electrical wiring, troubleshooting experience.
  • Willingness to travel, up to 80%.
  • Prior experience on problem identifying and solving skills.
  • Knowledge of System Integration projects and understanding of industrial drawings.
  • Must be independent, selfmotivated, and maintain ownership culture mindset with mínimal direct supervision.
  • Individual must possess a valid UAE or Middle East driver's license in good standing.
  • Excellent interpersonal and leadership skills and the ability to influence others.
  • Excellent communication and negotiation skills and an ability to build trusting relationships.
  • MS Office knowledge.
We offer


We offer you a great opportunity to make a difference in our business in Saudi Arabia in direct contacts with main customers and demonstrate your skills in sales management.


You will have a training plan and follow up trainings to help you succeed and reach the peak Additionally, in this position you are offered allowances, bonus plan and insurances.

Additional information

That feeling when everything works together is what makes working at Valmet unique

  • Valmet is where the best talent from a wide variety of backgrounds comes together. With professionals around the world, we are the leading global developer and supplier of technologies, automation and services for the pulp, paper and energy industries. Our commitment to moving our customers' performance forward requires creativity, technological innovations, service knowhow and above all, teamwork._
Join the team

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