Project Manager, Digital

2 weeks ago


Riyadh, Ar Riyāḑ, Saudi Arabia TAM Development Co. Full time

TAM is a Saudi publicly listed company, specialized in digital solutions and advisory services for public and private sector clients, leading sustainable public transformation from strategy to execution.

For over a decade, TAM has been the partner of choice for 50+ government entities.

Our agility, expertise, and holistic approach have helped smoothen the processes and paths of Saudi public impact initiatives operating under the Vision 2030 umbrella.


As a Manager in the Digital Product Operations team, you will be in charge of operating our digital products within the different running projects.

This includes collaborating with different cross-functional teams to deliver the product operations scope within any project.

Key responsibilities and objectives:

  • Build a full and comprehensive understanding of each digital product and how to operate it.
  • Lead the contracting and scope definition stages of any project.
  • Participate in kickoff meetings in order to capture client expectations and ensure they are met.
  • Operate the different digital products to deliver the project scope.
  • Manage different teams to deliver the agreed upon digital products scope.
  • Collaborate with crossfunctional teams to deliver the digital products operations scope and to ensure the right resources allocation and utilization.
  • Provide product feedback to improve the customer experience and increase business value.
  • Onboard clients and different stakeholders on the usage of different digital products.
  • Resolve any conflicts and issues arising during project delivery.
  • Track project performance and ensure projects are delivered on time, within budget, and meeting quality standards. Provide regular reports and updates to senior management and to clients.
  • Identify potential risks and develop strategies for risk mitigation. Implement effective risk management practices to minimize project disruptions and optimize outcomes.
  • Foster strong relationships with key stakeholders, including clients, project sponsors, and internal teams. Ensure effective communication, manage expectations, and resolve any conflicts or issues that may arise.
  • Continuously evaluate and improve product operations processes and practices. Identify areas for enhancement, implement best practices, and drive efficiency across the organization.
  • Build and mentor a highperforming team. Provide guidance, coaching, and professional development opportunities to enhance their skills and capabilities.

Requirements:

  • 46 years of work experience in project management that at least 3 of which include digital solutions offerings.
  • Bachelor's degree in IT, IS, Computer Science, MIS or any related field.
  • Full proficiency in MS Office.
  • Experience in managing cross functional teams.
  • Experience in working with clients from the government sector in Saudi is desired.
  • Full proficiency in both Arabic and English.
  • Strong stakeholder management skills.


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