Associate Clinical Application

4 weeks ago

Jeddah, Makkah Province, Saudi Arabia Danaher Full time

In our line of work, life isn't a given - it's the ultimate goal. When life takes an unexpected turn, our technology and solutions enable caregivers to make informed diagnostic decisions to improve patient care. This is our shared purpose at Radiometer and what unites all +4000 of us - no matter our roles or where in the world we're located. Creating impactful innovations like ours, doesn't happen overnight - it requires uncompromising persistency, passion, and a desire to make a difference. Here, you can learn, grow, and chart an uncommonly diverse career.

Radiometer is proud to work alongside a community of six fellow Diagnostics Companies at Danaher. Together, we're working at the pace of change to improve patient lives with diagnostic tools that address the world's biggest health challenges.

The Associate Clinical Application, Blood Gas & Immunoassay for Radiometer is responsible for ensuring customers have a positive experience using Radiometer analyzers, and that they are able to use the analyzers effectively to improve patient care. Providing vital training and education to customers in the pre-analytical, analytical and post analytical operation of Radiometer analyzers.

This position is based in Jeddah, Saudi Arabia and will be working hybrid work set-up. At Radiometer, our vision is to improve global healthcare with reliable, fast, and easy patient diagnoses.

You will be a part of the Sales Function and report to the Sales Manager, Western & Southern. If you thrive in a multifunctional & supporting role and want to work to build a world-class Sales & Commercial organization—read on.

In this role, you will have the opportunity to:

  • Develop & deliver sophisticated training covering products, technical, application, troubleshooting and pre-analytical to customers & internal teams in the assigned region.
  • Support current & potential customers with technical validation, comparison studies, conduct product evaluation & accreditation process including CAP, JCI, CBAHI. etc.
  • Deliver continued education to Radiometer customers and effectively respond to customer needs concerning clinical questions or problems.
  • Establish a routine and continual follow up for current and prospective customers to ensure satisfaction with Radiometer products.
  • Collaborate on installations and demonstrations as needed to support Sales and Information Technology Solutions (ITS) team.
  • Work closely with Sales & Service team to provide technical expertise and increase customer satisfaction.
  • Support customer-facing events and trade shows as required.
  • Provide feedback to product development teams based on customer feedback & their own experience.
  • Keep up to date with latest developments in the clinical diagnostics & blood gas testing communities, including market trends.

The essential requirements of the job include:

  • University graduation in Medical Laboratory Technology, Health Science, Biochemistry, Respiratory Therapy, or equivalent qualification.
  • Experience developing educational tools, presentation skills & conducting trainings.
  • At least 5 years of relevant experience in Respiratory, Laboratory or POC devices/Diagnostic equipment in hospitals/clinical laboratories, hospital data management with strong track record of success.
  • Excellent communication and presentation skills, able to work in a multidisciplinary team.
  • Knowledge and experience with middleware preferred.
  • Proficient in Microsoft office tools (Excel, Word, Outlook, and PowerPoint) & CRM.

Hybrid Work Set-up:

At Radiometer we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, hybrid working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a hybrid work arrangement in which you can work part-time at the Company location identified above and part-time remotely from your home. Additional information about this hybrid work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Radiometer can provide.

At Danaher we bring together science, technology and operational capabilities to accelerate the real-life impact of tomorrow's science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life. Our global teams are pioneering what's next across Life Sciences, Diagnostics, Biotechnology and beyond. For more information, visit

At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.

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