Client Portfolio Director SA/SSA

4 weeks ago


Johannesburg, Gauteng, Saudi Arabia Publicis Groupe Full time

The Job Purpose:

Manage and produce quality work in line with:

  • Agency processes.
  • Global tools and processes.
  • Oversee the delivery of clear, innovative strategies at a senior level.
  • Assist with media negotiations if necessary.
  • Ensure teams Offline and Online are consolidating flow plans intone flow plan.
  • Work collaboratively with partner agencies.
  • Manage client relationships at all levels in the business.
  • Manage team: motivate, mentor and discipline if necessary.
  • Ensure seamless work with ATL and digital strategists on the business.
  • Develop other strategists in the team or Groupe.
  • Work on New Business Pitches as and when required
  • Manage general work output quality from the business unit.
  • Manage the end tend financials of your accounts

Hard KPI scores:

  • Accurate invoice packs delivered tresources tclient tmeet payment cycles.
  • Financial Performance: Over-dues at nmore than 9.5% of book outstanding per month.

Revenue Growth:

  • Revenue growth targets 5% increase in revenue through fees or selling diversified services.
  • Supply accurate budget figures quarterly.
  • Key client satisfaction: Client appraisals @ 75% as an average and nless than 70% for a single discipline.
  • Client retention. Nloss of local business in the next 24 months.
  • Effective representation of Publicis Media: Keep abreast of international and local trends, across all agency disciplines and practices.
  • Bi-annual thought-leadership/opinion piece either written or delivered in a presentation.
  • Talent & Culture. Less than 20% loss of staff. All appraisals done as per company policy with salary increases linked tclear staff KPIs.
  • New Business: Assist with new business pitches. Experience in pitching.
  • Awards: Enter twawards annually, that warrant winning.
  • Set and track spend objectives for ETV, SABC, Media 24, OOH and other.
  • Report in regularly tthe Managing Director
  • What you can expect in an average week:

Meetings

  • Be present and on time, tall required meetings.
  • Media briefings
  • Client presentations
  • Internal status meetings
  • Client status meetings

Drive implementation of the strategies with strategists and planners

  • Work collaboratively with our Zenith team, Publicis Media Digital Team, and creative agency partners.
  • Ensure overarching portfoliflow plans are maintained and fed intthe planners
  • Work with the Research & insights team tpull and graph required data, source research and case study documents.
  • Ensure that your time sheets are maintained and timeously updated.

Experience:

  • Senior Media Specialist with a minimum of 7 years media experience, with a thorough understanding of ATL and Digital media

Experience in Africa

  • Thorough understanding of all planning and buying processes.
  • Thorough understanding and experience of Media Agency processes and tools
  • Experience managing teams.

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