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Resorts Outlets Operations Manager

3 months ago

Durban, KwaZulu-Natal, Saudi Arabia Beekman Group Full time

Key Performance Areas:

  • As the Outlets Operations Manager, you are responsible for overseeing all of the Food & Beverage and Retail Outlets, Body Bliss Day Spa's, Adventure Activities and related Outsource Partners requiring extensive travel.

Your management duties will include:

  • Establishing company procedures, POS requirements, standards including financial and ensuring that they are maintained at all Food & Beverage and Retail Outlets, Body Bliss Day Spa's and related Outsource Partners.
  • Extremely competent in implementing and understanding all aspects of controls / POS systems across all outlet operations
  • Overseeing efficient and cost-effective stock control and asset management systems.
  • Staff management related duties such as assisting with staff recruitment, staff performance, staff training as well as the efficient use of time by all personnel.
  • Budgetary requirements must be adhered to

Position Requirements:

  • Tertiary qualification advantageous
  • Proven F&B Management experience including kitchen design and a history of experience in the Hospitality industry
  • Proven management skills including: Guest & Staff relations and administration, Management of revenue streams, Budgeting and Financial experience
  • Excellent understanding of all aspects of Hospitality Operations
  • Excellent administrative skills
  • Experience in the operational, labour and financial aspects of a resort, spa, adventure activities and outsourced operators
  • Sound understanding of budgeting
  • Driver's license and ability to travel at short notice or without prior notice for long periods
  • Based at Head Office in Port Shepstone – no accommodation included
  • Ability to work under pressure and meet deadlines
  • Above average interpersonal skills
  • Analytical ability and multitasking
  • Working knowledge of GAAP, MS Office, Excel and Pastel
  • Excellent communication skills both written and verbal
  • Flexibility to travel