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Clinical Case Manager
4 days ago
Requirements
- Qualified Professional Nurse or Advanced Life Support Practitioner ALS/Paramedic
- At least 2 years experience in an Emergency Centre as a Registered Nurse or 2 years experience as an Operational Paramedic
- 1 year Critical Care/Neonatal experience as a Registered Nurse or 1 year as Critical Care Paramedic serves as an advantage
- Experience in effectively managing a care team involved in patients' care
- Knowledge related to the transport environment
- Familiar with Funder scheme rules
- Proficient in Microsoft Office Word, Excel, Outlook, etc.
- CAD System knowledge serves as an advantage
- Excellent verbal and written communication skills
- Excellent telephonic and email etiquette
- Sound experience in Emergency Medical Services
Key Outputs
- Oversee clinical cases within the Contact Centre
- Provide medical information and trauma debriefing to required cases
- Provide basic contact centre administration to the specialised services team
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