Customer Service Excellence Manager
4 days ago
We are seeking a highly motivated and results-driven Store Supervisor to join our team at Gulf Marketing Group (GMG Group). As a Store Supervisor, you will be responsible for supporting the Store Sales team in driving sales performance and development, while ensuring exceptional operational, commercial, and customer service standards.
Main Responsibilities:- Sales Growth: Support in delivering the store's annual sales targets by analyzing sales reports and providing insights to maximize stock potential.
- Team Leadership: Define goals and key performance indicators for each team member, ensuring effective implementation of the GMG's performance management process.
- Operational Effectiveness: Conduct store operations audits to ensure compliance with required store standard operating policies and oversee after-sales processes.
- Customer Engagement: Ensure customer needs are met, complaints are resolved, and customer service provided is of exceptional standard.
- Visual Presentation: Ensure visual merchandising standards are achieved and products are displayed in accordance with brand policy.
-
Customer Service Manager
6 days ago
Jeddah, Makkah Province, Saudi Arabia Dallah Albaraka Full timeJob DescriptionWe are seeking a Customer Service Manager to lead our customer service team at Dallah Albaraka. The ideal candidate will have excellent leadership and communication skills, as well as a strong understanding of customer service principles.Main ResponsibilitiesLead the customer service team and provide guidance and support as needed.Develop and...
-
Manager, Customer Service
1 day ago
Jeddah, Makkah Province, Saudi Arabia Cruise Saudi Full time1. JOB PURPOSE:Responsible for overseeing all customer care operations, managing complaints, and ensuring exceptional customer experience. This role involves handling customer inquiries and complaints, including those from the Ministry of Tourism, coordinating with marketing for social media complaints, and collaborating with other departments to resolve...
-
Sales and Service Excellence Lead
7 days ago
Jeddah, Makkah Province, Saudi Arabia Burberry Limited Full timeRole SummaryWe are looking for a highly motivated and experienced Fashion Retail Manager to join our team as a Store Manager. This is an exciting opportunity to lead a high-performing store team, drive sales growth, and deliver exceptional customer experiences.Main ResponsibilitiesLead and manage a store team, providing guidance, support, and coaching to...
-
Customer Service Operations Manager
1 day ago
Jeddah, Makkah Province, Saudi Arabia Cruise Saudi Full timeJob DescriptionCruise Saudi is seeking a seasoned professional to fill the role of Customer Service Operations Manager. This key position involves overseeing customer care operations, managing complaints, and ensuring exceptional customer experience.The ideal candidate will possess strong leadership, problem-solving, and communication skills to maintain high...
-
Customer Service Advisor
4 days ago
Jeddah, Makkah Province, Saudi Arabia Nahdi Medical Co. Full timeAbout This OpportunityWe are seeking a Customer Service Advisor to join our team at Nahdi Medical Co. As a key member of our customer service team, you will be responsible for delivering exceptional customer service and resolving customer complaints in a timely and professional manner.Key Responsibilities:Respond to customer inquiries and resolve customer...
-
Customer Service Representative
2 days ago
Jeddah, Makkah Province, Saudi Arabia H.M Rugaib & Sons Trading Co. Ltd Full timeAbout Us:H.M Rugaib & Sons Trading Co. Ltd is a leading retail company dedicated to providing exceptional customer experiences. We are seeking a highly motivated and results-driven Sales Associate to join our team.Job Description:Customer Service: Provide warm greetings, respond to customer inquiries, and improve engagement with merchandise.Cash Handling:...
-
Customer Service Ambassador
1 day ago
Jeddah, Makkah Province, Saudi Arabia SolexPlus Full timeAbout SolexPlusWe are a dynamic organization dedicated to delivering exceptional customer service.As a Customer Service Representative, you will be responsible for providing world-class support to our clients via phone, email, and chat.Key Responsibilities:Respond to customer inquiries in a timely and professional manner.Resolve customer complaints...
-
Customer Service Representative
4 days ago
Jeddah, Makkah Province, Saudi Arabia Hamad M. Al Rugaib & Sons Trading Co Part timeSales Floor Team MemberThis role involves being the face of the company, providing an exceptional customer experience, and driving sales growth.Responsibilities include:Foster positive relationships with customers through active listening and empathy.Maintain a high level of product knowledge to address customer inquiries efficiently.Operate cash registers...
-
Customer Service Representative
2 days ago
Jeddah, Makkah Province, Saudi Arabia Haji Hussein Alireza & Co., Ltd. Full timeAbout the RoleWe are looking for a skilled Technical Support Expert to provide top-notch technical assistance to our clients. As a member of our IT department, you will be responsible for resolving technical issues, providing guidance, and ensuring seamless delivery of services.Key Responsibilities:Respond to customer inquiries and resolve technical issues...
-
Customer Service Representative
12 hours ago
Jeddah, Makkah Province, Saudi Arabia Amazon Full timeWe're looking for individuals who are passionate about delivering exceptional customer experiences to join our team as Customer Service Associates. In this role, you will be the first point of contact for our Saudi Arabia customers in both Arabic and English, providing timely and accurate solutions to their queries.As a key member of our CS Operations team,...
-
Customer Service Associate
15 hours ago
Jeddah, Makkah Province, Saudi Arabia Amazon Full timeCustomer Service Associate (role open for Saudi nationals only), CS OperationsJob ID: 2873383 | Afaq Q Tech General TradingAs an Amazon Customer Service Associate, you have a very clear purpose: to prevent issues, solve queries, and delight our customers. You'll be the first point of contact for our Saudi Arabia customers in both Arabic and English by...
-
Customer Success Manager
4 weeks ago
Jeddah, Makkah Province, Saudi Arabia ستارلينكس Full timeJob OverviewMaintaining the long-term relationship with Starlink's Key Accounts (B2B) involves supporting cross-departmental functions including Sales, Operations, and Customer Service.The primary goal is to foster growth opportunities while ensuring customer satisfaction through effective customer success management and team capability development.Key...
-
Customer Service Champion
3 days ago
Jeddah, Makkah Province, Saudi Arabia Majid Al Futtaim Full timeMajid Al Futtaim Lifestyle is a leading retailer in the region, and we're looking for an experienced Sales Associate to join our team. As a key member of the sales team, you will be responsible for delivering exceptional customer experiences.Main Responsibilities:Ensure customer satisfaction by providing accurate product information and recommendations.Work...
-
Customer Service Professional
3 days ago
Jeddah, Makkah Province, Saudi Arabia Speakeasy Full timeRequirementsTo excel in this role, you should have:Excellent communication and interpersonal skillsExperience in food and beverage service, preferably in a restaurant or hospitality settingA high school diploma or equivalentAbility to work in a fast-paced environment and adapt to changing circumstancesStrong teamwork and problem-solving skillsWe look forward...
-
Jeddah, Makkah Province, Saudi Arabia SolexPlus Full timeAbout the job Customer Service Representative / ممثل خدمة عملاءKey Responsibilities:Provide exceptional customer service to clients and customers via phone, email, and chatAnswer customer inquiries and resolve complaints in a timely and professional mannerEscalate complex issues to the appropriate team members for resolutionMaintain accurate and...
-
Customer Care Director
1 day ago
Jeddah, Makkah Province, Saudi Arabia Cruise Saudi Full timeJob OverviewCruise Saudi invites applications for the position of Customer Care Director. As a key member of our team, you will oversee customer care operations, manage complaints, and ensure exceptional customer experience.This role demands strong leadership, problem-solving, and communication skills to deliver high levels of customer satisfaction.Main...
-
Customer Service and Sales Coordinator
6 days ago
Jeddah, Makkah Province, Saudi Arabia CARE Full timeAbout CAREWe are a values-driven organization committed to delivering exceptional results through collaborative teamwork.Our team members are passionate about making a difference and exceeding expectations.Job Description:This challenging role involves supervising the sales team within the warehouse, driving sales growth, operational efficiency, and customer...
-
Operations Excellence Lead
7 days ago
Jeddah, Makkah Province, Saudi Arabia Amazon Full timeAbout Amazon LogisticsAmazon Logistics (AMZL) is a key component of Amazon's operations, responsible for handling 'last mile' delivery duties in partnership with third-party distribution businesses. Our goal is to make our customers' delivery experience as smooth as possible by utilizing creative thinking and continuous improvement initiatives.We have two...
-
Head of Kitchen Excellence
4 days ago
Jeddah, Makkah Province, Saudi Arabia Top Notch Consultancy Full timeTop Notch Consultancy is seeking a highly experienced Head of Kitchen Excellence to lead our culinary team and drive excellence in every aspect of our kitchen operations.About the Role:The ideal candidate will have a proven track record of success in a leadership role, with a deep understanding of what it takes to deliver exceptional results in a fast-paced...
-
Customer Service Liaison
2 days ago
Jeddah, Makkah Province, Saudi Arabia TASC Outsourcing Full timeRole OverviewTASC Outsourcing is a leading provider of recruitment solutions, and we are currently seeking a highly skilled Receptionist to join our team in Jeddah, KSA.Main TasksProvide exceptional support to our clients and internal stakeholders.Manage phone calls and correspondence with accuracy and efficiency.Maintain the reception area's cleanliness and...