Store Operations Manager

2 days ago


Jeddah, Makkah Province, Saudi Arabia Gulf Marketing Group (GMG Group) Full time
Job Description

The Store Supervisor is responsible for driving sales performance and development of the Store Sales team, ensuring exceptional operational, commercial, and customer service standards.

Key Responsibilities:
  • Sales Performance: Supports in delivering the store's annual sales targets by analyzing sales reports and providing insights to maximize stock potential.
  • Team Management: Defines goals and key performance indicators for each team member, ensuring effective implementation of the GMG's performance management process.
  • Operational Excellence: Conducts store operations audits to ensure compliance with required store standard operating policies and oversees after-sales processes.
  • Customer Satisfaction: Ensures customer needs are met, complaints are resolved, and customer service provided is of exceptional standard.
  • Visual Merchandising: Ensures visual merchandising standards are achieved and products are displayed in accordance with brand policy.


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