System Development Manager, FBA Capacity Management and Planning

7 days ago

Riyadh, Ar Riyāḑ, Saudi Arabia Amazon Full time
System Development Manager, FBA Capacity Management and Planning

Sellers are a critical part of Amazon's ecosystem to deliver on our vision of offering the Earth's largest selection and lowest prices. These Sellers offer hundreds of millions of unique products providing a broad and diverse inventory of products from Books, Electronics and Apparel to Consumables and beyond. Fulfillment By Amazon enables Sellers to provide fast and efficient delivery to their customers using Amazon fulfillment services which stores, packs, ships and provides customer service for seller products. Sellers now make up the majority of the business on Amazon.com.

The FBA team is responsible for the science, business, and operations of the core systems, algorithms, and seller-facing tools and workflows of the FBA service. These enable FBA sellers to enroll selection, plan and inbound product, and manage and action inventory in Amazon fulfillment network - managing through the full inventory lifecycle. FBA Capacity Management and Planning organization builds and manages tools worldwide for FBA capacity allocation, market-driven additional limit system, capacity management in emerging countries, inventory planning and forecasting, and the north-star seller-facing metric, the Inventory Performance Index.

FBA Capacity Management and Planning is looking for a highly motivated System Development Engineer to help build Amazon's business critical capacity and planning systems and build system solutions to operate at scale. You will work on critical business functions for our customers around the world while meeting system availability goals and ensuring system performance with growing business needs. You will discover innovative ways to automate and scale our infrastructure as we expand globally. You will work together with multiple teams and departments, with plenty of opportunities to learn and grow.

We are seeking an experienced people manager to lead the team of System Development Engineers and develop tools to improve productivity at a massive scale. The prospective manager will drive automation initiatives. He will partner with Product/Science/Engineering and support new initiatives to meet the product goals. He will be responsible for innovating to solve complex problems and continuously improve the systems. A successful candidate will be a hands-on manager with an established background in developing tools, automated solutions at scale, developing and hiring talent, have strong technical ability, great communication skills, and a motivation to achieve results in a dynamic fast-paced environment.

Key Job Responsibilities

Key responsibilities of the role include (not limited to):

  1. Define and drive goals for the team which includes understanding the product goals by working with the partners, tracking the progress, and supporting the team in delivering the goals.
  2. Manage the design and development of tools and automated solutions to manage the data and services at scale to improve the productivity and quality of the models and availability of services including code reviews, testing, deployment and post-launch monitoring.
  3. Partner with Product/Science/Engineering and support new initiatives to meet the product goals.
  4. Establish strong relationships with internal partners and peer stakeholders to understand and meet their needs.
  5. Focus on hands-on development of your team. Mentor, coach and grow highly talented engineers. Train engineers on best practices and drive operational excellence.
BASIC QUALIFICATIONSPREFERRED QUALIFICATIONS

- Expertise in operational excellence, security compliance, and distributed systems' resiliency.

- Knowledge of professional software engineering practices & best practices for the full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations.

- Experience developing in Python for similar modern programming languages, such as C++, Java, C#, or Ruby.

- Expertise in operations of highly available and scalable internet systems with large customer base.

- Experience managing staff and meetings across multiple sites and time zones.

- Excellent communication abilities, both verbal and written, including long-form business writing on complex topics.

- Ability to drive effective teamwork, collaboration and commitment.

- Excellent analytical problem solving and troubleshooting skills.

- Experience developing and improving operational documentation, procedures and workflows.

- Ability to credibly coordinate between technical teams, peers and business stakeholders.

- Ability to quickly learn and adopt new technologies.

- Experience managing on-call support coverage, escalation and critical issue management.

- Experience in contributing to the definition and implementation of automation opportunities within an operations environment.

- Experience in root cause analysis and error correction, identifying changes to procedures and systems to implement long term fixes and avoid repeating issues.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit this link for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

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