Team Leader
4 days ago
Position: Team Leader - Retail Operations
Location: Six Flags & AquArabia, Qiddiya City
The role focuses primarily on daily retail operations, including responsibilities for games, photos, and rental operations. The position involves managing revenue, P&L performance, merchandise and inventory planning, supervisor development, training, and staffing.
Collective Duties:- Comply with Six Flags Qiddiya's code of conduct and ethics
- Promote Six Flags Qiddiya's vision, mission, values, and desired behaviors
- Commit to the company's rules and regulations
- Perform tasks as directed to achieve organizational goals
- Share knowledge with the team and encourage their development
- Supervise crew members, ensuring adherence to Guest First standards and correct operating procedures
- Lead, motivate, and manage the store team to achieve targets
- Build team spirit and motivate team members to excel
- Plan staffing and scheduling needs to enhance productivity
- Analyze sales trends to drive store revenue and per-capita growth
- Interpret and manage store P&L and control operating expenses
- Assist with budget preparation, merchandise planning, and forecasting
- Execute retail functions such as inventory control, signage, layout planning, and visual merchandising
- Enforce loss prevention measures and collaborate with Finance and Loss Prevention teams
- Ensure compliance with all park and department policies
- Initiate consistent disciplinary action when necessary
- Maintain safety standards and goals
- Perform various physical tasks, including lifting, transporting goods, and creating visual displays
- Report to the Retail Operations Assistant Manager
- Carry out tasks as per the Assistant Manager's discretion
- Support park operations as needed
- 0-5 years of experience, preferably in senior supervisory or management roles
- Experience in large theme park operations is desirable
- Strong motivational, leadership, and team-building skills
- Excellent communication and presentation skills, both written and verbal
- Ability to accomplish goals through motivation, delegation, and established systems
- Good organizational skills, creative, outgoing, detail-oriented, and self-motivated
- Flexibility to work a schedule that includes nights, weekends, and holidays
- Problem-solving
- Relationship Building
- Decision-Making
- Strong Communication Skills
- Learning Agility
- Conflict Resolution
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