Team Leader

4 days ago

Riyadh, Ar Riyāḑ, Saudi Arabia Six Flags Qiddiya City Full time
Team Leader - Park Security (Female Saudi National Only)

Job Summary:

At Six Flags Qiddiya City, the Team Leader - Park Security will play a vital role in ensuring the safety and security of guests, employees, and park assets. This role involves supervising a team of security officers, coordinating daily security operations, and maintaining a secure environment in line with organizational policies and safety standards. The Team Leader will act as a first point of contact for security issues, providing guidance to the team and addressing incidents promptly to ensure a safe and enjoyable experience for all visitors.

Collective Responsibilities:

- Comply with the Six Flags Qiddiya's code of conduct and ethics.
- Promote the Six Flags Qiddiya vision, mission, values, and model desired behaviors.
- Promote Six Flags Qiddiya and spread its culture.
- Commit to Six Flags Qiddiya's rules and regulations.
- Perform tasks as directed in the pursuit of the achievement of organizational goals.
- Share with team know-how and encourage their development.

Job-Specific Responsibilities:

- Lead and supervise a team of security officers, ensuring proper deployment and efficient coverage of the park's security needs.
- Provide clear instructions and guidance to the team during routine operations and in emergency situations.
- Conduct daily briefings to communicate important updates, policies, and operational plans to the security team.
- Monitor the park's security activities, ensuring compliance with safety protocols and procedures.
- Conduct regular patrols of park premises to identify potential safety risks or breaches.
- Respond promptly to security incidents, investigating and documenting findings as required.
- Assist in the management of access control, ensuring only authorized personnel and guests enter restricted areas.
- Provide a safe environment for guests and employees by addressing safety concerns and ensuring adherence to safety regulations.
- Handle guest inquiries and complaints related to security matters in a professional and courteous manner.
- Collaborate with other departments to address safety and security needs during events, peak times, and special activities.
- Assist in training new security officers, ensuring they understand park policies, emergency procedures, and guest service expectations.
- Provide ongoing coaching and support to team members to enhance their performance and skills.
- Record and report all security incidents, including theft, vandalism, accidents, and breaches, to the Supervisor - Park Security.
- Prepare detailed incident reports and maintain accurate records of security activities.
- Assist in coordinating emergency response activities, including evacuations and first aid support, as needed.
- Ensure all security operations comply with local regulations, organizational policies, and industry best practices.
- Conduct routine inspections to verify that security equipment, such as surveillance cameras and alarms, is functioning properly.
- Act as a liaison between the security team and park management, providing updates on security operations and concerns.
- Coordinate with external security agencies and emergency services when required.
- Support other teams and departments with security-related needs, ensuring seamless collaboration.
- Other duties as assigned.

Requirements:

Education:
- High school diploma or relevant certifications in security operations is required.

Experience:
- 0-1 years of experience in a supervisory role in security or a related field.

Skills:
- Strong leadership abilities, capable of supervising and motivating a team effectively.
- Knowledge of security procedures and protocols, ensuring adherence to safety standards.
- Attention to detail, identifying potential risks and addressing incidents promptly.
- Effective communication skills, engaging with team members, guests, and other stakeholders.
- Problem-solving abilities, managing security concerns and incidents efficiently.
- Basic proficiency in Microsoft Office, including Word and Excel, for reporting and documentation.
- Calm under pressure, handling emergencies and challenging situations with professionalism.
- Physical fitness, capable of performing patrols and responding to incidents as needed.

Languages:
- Advanced in English.

Core Competencies:
- Self-Actualization & Fulfilment: Proficiency Level - EXCELLENT
- Team Synergy & Development: Proficiency Level - EXCELLENT

Seniority Level

Mid-Senior level

Employment Type

Full-time

Job Function

Information Technology

Industries

IT Services and IT Consulting

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