Technical Consultants Lead

2 weeks ago

Riyadh, Ar Riyāḑ, Saudi Arabia Medtronic Full time

Would you like to work for a rapidly growing international healthcare company? Bring your talents to an industry leader in medical technology and healthcare solutions – we're a market leader and growing every day. You have a great opportunity as an experienced professional from the medical device market to gain greater independence in your work and join a truly dedicated global team.

You will be empowered to shape your career. We support your growth with the training, mentorship, and guidance you need to own your future success. Together, we can transform healthcare. For this role, you will be expected to be in Saudi Arabia, a part of the Arabian Peninsula State Region.

A Day in the Life

  1. A key responsibility of this role is managing people, which includes accountability for mentoring, developing and coaching staff on meeting/exceeding performance expectations and defined objectives, providing leadership to staff ensuring the prioritization of strategic and department level initiatives.
  2. Plans operational objectives for a team of support personnel.
  3. Provides day-to-day work direction for team, focused on maintaining steady workflow, resource allocation and productivity.
  4. Supervises team members providing tactical and/or technical supervision. Spends a portion of time performing individual tasks.
  5. Communicates with internal and external stakeholders, to launch new initiatives and follow through on execution.
  6. Promotes Medtronic products and services within an assigned geographic area.
  7. Develops, builds, and strengthens long-term relationships with stakeholders. Partners with physicians and hospital personnel on products and solutions.
  8. Supports technical/clinical needs at hospital including but not limited to therapy adoption, patient pathways, and patient management.
  9. Provides technical expertise to sales functions and customers through presentations and product demonstrations.
  10. Delivers technical or scientific presentations at sales meetings and customer locations.
  11. Travels to customer clinics, hospitals, and offsite meetings. While performing the duties of this job, the employee is regularly required to be independently mobile.
  12. Collects and addresses customer feedback on new products and/or modifications to existing products or applications.
  13. Works closely with commercial organization to recommend enhancements in sales processes, product launches, and optimize clinical support pathway.
  14. Has an extensive understanding of the competitive landscape.
  15. Involvement in internal cross-functional collaborations.

Must Haves

  1. 10+ years' experience in the medical device industry and/or working in hospital environment.
  2. Strong understanding of cardiac anatomy, electrophysiology and arrhythmias.
  3. Experience with supporting electrophysiology procedures.
  4. Familiar with current products and technologies and market trends.
  5. Ability to teach and educate medical personnel, peers, and technical support personnel.

Nice to Haves

  1. Familiar with radiology protocols and imaging technology.
  2. Thorough working knowledge of medical terminology and the medical device industry.
  3. Ability to coordinate/participate in numerous tasks/projects in a fast-paced environment in an organized manner while meeting deadlines.

We Offer

We offer a competitive salary and benefits package to all our employees:

  1. Flexible working environment.
  2. Annual Incentive Plan % depending on company results.
  3. Pension scheme and group discount on healthcare insurance.
  4. Training possibilities via Cornerstone/Skills Lab.
  5. Employee Assistance Program and Recognize (our global recognition program).

Our Commitment

Our unwavering commitment to inclusion, diversity, and equity (ID&E) means zero barriers to opportunity within Medtronic and a culture where all employees belong, are respected, and feel valued for who they are and the life experiences they contribute. We know equity starts beyond our workplace, and we must play a role in addressing systemic inequities in our communities if we hope to have long-term sustainable impact. Anchored in our Mission, we continue to drive ID&E forward both to enhance the well-being of Medtronic employees and to accelerate innovation that brings our lifesaving technologies to more people in more places around the world.

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