Learning Area Manager, AMZL Transportation Field L&D
3 weeks ago
Job ID: 2890120 | Souq.com for E-Commerce LLC - G32
At Amazon we believe that every day is Day One. A day to take a first step. A day to look forward to new challenges. Today is that day for you. It's your day to be part of something great. A day to make your ideas come to life. And your day to join a company that redefines itself every day. That's the energy and passion behind Amazon. We're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright and driven people.
Our overall mission is simple: We want Amazon to be the place where our customers can find, discover and buy anything online. Whatever our customers want, we will find the means to deliver it. Our Delivery Stations are at the heart of Amazon's world-class and rapidly growing Logistics network. They are where we manage our customers' orders using industry-leading workflows. This is how we delight our customers
With your help, Amazon will continue to enable people to discover new worlds. This is your chance to make history.
About the role:
The Area Learning Manager is an active member of the Trans Operations Learning team, driving and supporting network-wide initiatives. Successful candidates will have a creative, true hands-on approach, as well as strong knowledge of instructional design, Learning Management Systems and data-driven, analytical thinking skills. In addition, effective presentation and persuasion skills are a must. This role requires the ability to influence without authority.
The Area Learning Manager will:
- Actively manage a team of Learning Coordinators and Learning Associates including their deployment, development and productivity.
- Ensure that the work of the team and individuals is continually aligned to meet internal customer's needs.
- Act as a proactive and productive liaison/partner with the corporate departments, consistently seeking to make a positive impact on key business safety, quality, productivity, and customer experience metrics.
- Employee Development, fostering the development and growth of Amazon employees (i.e., mentoring, teaching, etc.), with responsibility to create and implement training programs for associates, managers, trainers and others (i.e., participating in and conducting needs analysis, skills development classes, cross-training, etc.).
- Facilitate orientation and training classes; communicate policies and procedures to managers and new employees.
- Ensure that the Learning Department creates/updates accurate and useful information for Training schools, PMVs, and other training aids/visuals.
- Ensure that training is updated, tracked and recorded, including progress and skill sets and maintained for compliance audits and analyze and understand data to suggest improvements for training and operations.
- Track and communicate Learning Department goals, assignments and progress locally and at a network level.
- 3+ years of employee and performance management experience.
- Bachelor's degree or equivalent.
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays.
- Prior experience as People Manager in Learning and Development role.
- Egypt prior work experience in multinational company.
- Arabic speaker.
- 3+ years of performance metrics, process improvement or lean techniques experience.
- English proficiency.
- Experience delivering training/information to peers, hourly associates, and management.
- Experience coaching and delivering messages related to performance.
- Experience developing and implementing goals and strategies based on broader organization goals.
- Experience interpreting data analytics.
- Proficiency in computer usage, email, MS Office Suite.
- Ability to adapt well to fast-paced environments with changing circumstances, direction, and strategy.
- Ability to prioritize, manage and complete projects with tight deadlines.
- Desire to thrive in a dynamic, growing environment.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit here for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
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