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Senior Sales Account Manager

1 month ago

Riyadh, Ar Riyāḑ, Saudi Arabia Giza Systems KSA Full time

Responsible for a sales target for their Market Unit across designated Territory / Account(s) and a strategy target to bring-in leads for all LoBs across assigned account(s) as per the sales/ market strategy.

Responsibilities:

  • Build and manage strategic relationships with customers' key stakeholders.
  • Position GizaSystems solutions and services in a business-effective manner with a value-added proposition to customers and prospects.
  • Identify leads and opportunities for all LoBs across their assigned account(s) / Territory to achieve sales targets.
  • Build new client relations and bring-in new client accounts, in coordination with sales and presales management.
  • Develop and maintain a business growth plan in line with customers' business plans as well as Giza Systems strategy.
  • Manage customers' communications, relations, and channels.
  • Implement and assure the account strategy, with YoY growth targets.
  • Provide sales and marketing support with business understanding & market dynamics.
  • Identify, develop & win new deals within focused strategy domains.
  • Bridge the gap between customers' demands towards internal and backend teams.
  • Prepare and maintain a complete view of information ready for reporting at all times.
  • Provide sufficient insights to support and participate in bidding decisions.
  • Maintain the relevant internal systems data up-to-date with all required info.
  • Follow up with Country Operations Manager "COM" and PMs to monitor the progress of projects.
  • Follow up on client proposals and monitor orders processing and collections.
  • Undertake price negotiations with suppliers, when needed.
  • Drive business opportunities E2E from lead generation to closing, handover to delivery, and post-sales support in terms of up-selling and cross-selling.
  • Work with the sales management and presales teams to ensure that appropriate market & pricing strategies are developed for the account.
  • Conduct regular customer meetings to ensure that all projects are running smoothly.
  • Adopt organizational processes relevant to sales roles & responsibilities and efficient compatibility to customer purchasing processes.
  • Ensure the ongoing development of industry / market-related knowledge by supporting & contributing to virtual Special Interest Groups (SIGs), e.g. TMF, Gartner, etc.
  • Conduct knowledge sharing, business planning, and account management sessions with internal stakeholders assuring timely visibility of account insights towards relevant team(s).
Personal Skills
  • Customer-oriented professional with strategic vision.
  • Excellent sales and marketing skills, with a consultative sales approach.
  • Excellent communication, presentation & interpersonal skills.
  • Excellent problem-solving and negotiation skills.
  • Very good command of the English language.
Technical Skills

Experience in Telecom solutions selling & systems integration value propositions.

• Knowledgeable of Telecom services, technologies, business drivers, key players & market dynamics.

• Strong access in Telco in KSA.

• Proven track record of successful solutions sales and customer management.

• Solid background in digital transformation programs and market trends in Telecom & Enterprise solutions domains.

• Understanding of technology landscape and trends within the relevant sectors/domains, e.g. IoT, Data Analytics, BSS/OSS Automation, Cyber Security, digital services, and 5G.

• Minimum 5-7 years of experience in Software Solutions Sales with a focus on the Telco industry.

Education

BSC of Engineering with a Specialization in Electronics, Communication, or Electrical Engineering.

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